Private equity firm, AION Capital has acquired InterGlobe Technologies, the business process outsourcing (BPO) services arm of InterGlobe Enterprises at an undisclosed amount. A joint venture of ICICI Venture and US-based buyout firm Apollo Global Management, AION Capital said in a statement that it will support InterGlobe Technologies (IGT) in its next phase of growth as the company accelerates service expansion in current and new verticals in the travel industry. It didn’t disclose financial details of the deal. InterGlobe Enterprises, the parent company of IndiGo airlines, had been looking to sell its back-end services unit for the past few months.
“With its strong customer base and deep domain expertise in the travel sector, we believe that IGT is uniquely positioned. We expect IGT will continue to leverage and further strengthen its digital capabilities and global footprint to meet the growing demand for differentiated customer experience,” said Utsav Baijal, Partner, AION Capital.
IGT was founded in 1998 by InterGlobe Enterprises. It is focused on the travel and hospitality industry and has more than 70 marquee customers globally. It provides digital contact centre services, digital services and solutions including chatbots, robotic process automation, travel analytics and social media services.