Hazel Jain

Collaborative efforts between industry stakeholders and policymakers crucial in shaping a globally competitive hospitality sector: Dr Sagnik Chowdhury

Addressing the HRAWI conclave in Nashik recently, Dr Sagnik Chowdhury, Regional Director, India Tourism, Mumbai, Ministry of Tourism, said, “The hospitality industry stands at a transformative crossroads, driven by rapid technological advancements, evolving consumer expectations, and a renewed focus on sustainability. Collaborative efforts between industry stakeholders and policymakers will be crucial in shaping a globally competitive hospitality sector. This conclave serves as a vital platform to exchange ideas, drive innovation and collectively work towards strengthening India’s position as a leading tourism destination.”

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This holi, we see an average 45-50% YoY increase in flight bookings, driven by a mix of homebound travel, leisure getaways, and spiritual tourism: ixigo

Rajnish Kumar, Group Co-CEO, ixigo, says, “This holi, we are seeing an average 45-50% YoY increase in flight bookings, driven by a mix of homebound travel, leisure getaways, and spiritual tourism. Cultural hotspots are witnessing a surge in demand this Holi. Flight bookings to Ayodhya have skyrocketed by 50% YoY for Holi, while Varanasi and Amritsar have seen a 20-30% YoY increase. Tier-2 and 3 cities are also witnessing a surge in flight bookings for the holi weekend.”

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Thomas Cook India launches a Borderless Prepaid Multi-Currency Travel Card

India’s outbound travel saw a record in overseas travel spending of $17 billion in FY24, marking a 25% increase y-o-y (accounting for 54% of all international spending)1 and is projected to reach $55.4 billion by 20342. Additionally, the strong emergence of travellers from India’s tier 2 & 3 cities, creates a growing need for a seamless, secure and convenient forex solutions. Recognizing this opportunity, Thomas Cook (India) Limited – India’s leading omnichannel foreign exchange services provider, has launched the Borderless Travel Card – designed to empower leisure travellers with smooth and secure international travel transactions – with multi-currency support, worldwide acceptance and exclusive travel benefits. This initiative reiterates Thomas Cook’s position as India ka Forex Specialist – highlighting the Company’s sustained focus on innovation and elevated customer experience. Thomas Cook Borderless Travel Card benefits: Supports 12 global currencies for seamless international transactions and access to over 70 million Mastercard and Visa merchant establishments in over 200 countries Free emergency cash assistance and card replacement (for lost/stolen cards) Complimentary International global SIM card Security with embedded chip & pin Complimentary Airport meet & greet, free lounge access and porter services at select international airports in India* Exclusive 25% off discount on select attractions and unique experiences* Earn 1,000 Thomas Cook Edge Reward Points on loading USD 1,000 (or equivalent) and up to 500 points on card spend, redeemable for holidays, flights and hotels from Thomas Cook India  

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Wyndham Hotels & Resorts introduces 50-key Ramada Encore by Wyndham brand in Vrindavan

A franchise agreement has been signed between hospitality entrepreneur Atul Sisodiya and Wyndham Hotels & Resorts to introduce the Ramada Encore by Wyndham brand in the spiritual city of Vrindavan. This partnership reflects the growing demand for high-quality, branded accommodations in the area, offering an enhanced hospitality experience for visitors at an ideal location in the heart of the city. Atul Sisodiya, Proprietor, commented, “Partnering with Wyndham Hotels & Resorts to bring the Ramada Encore by Wyndham brand to Vrindavan is an exciting milestone. As Vrindavan continues to grow as a major spiritual destination, this collaboration will provide visitors with exceptional hospitality that complements the city’s evolving landscape and its increasing appeal.” The Ramada Encore by Wyndham hotel will be located in Rukmani Vihar, Vrindavan, and will feature 50 rooms, All-Day Dining, a Banquet Hall, Fitness Centre, Swimming Pool, and more. The brownfield property is expected to open by the end of 2026 and will be ideally situated near the city’s most significant cultural and religious attractions. Vrindavan is home to more than 5,500 temples, most notably dedicated to the worship of Radhakrishna, and is an essential part of India’s growing “Krishna Pilgrimage Circuit,” currently under development by the Ministry of Tourism. The hotel site is just 4 km from the Shri Radha Madan Mohan Ji Temple, one of Vrindavan’s oldest and most revered temples. “We are pleased to partner with Mr. Atul Sisodiya to bring the Ramada Encore brand to Vrindavan, a city with increasing demand for quality accommodation. This second signing in the city further strengthens our presence and aligns with the Ramada Encore brand’s promise of delivering a seamless and refreshing stay experience for travelers,” said Rahool …

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Sabi Sabi Collection appoints Ace Connect to strengthen presence in the Indian market

Sabi Sabi Collection is pleased to announce the appointment of Ace Connect, led by Alpa Jani, to represent us in the Indian market. This partnership reinforces Sabi Sabi’s commitment to expanding its presence in a dynamic and rapidly growing luxury travel market. “We have always considered India of vital importance in our global strategy”, said Jacques Smit, Marketing Director of Sabi Sabi Collection. “With the appointment of Ace Connect, we aim to strengthen our relationships and enhance our brand in this exciting country. India has immense potential for exponential growth and this collaboration aligns perfectly with our future vision”. Ace Connect, a specialist consulting firm catering to niche luxury travel and hospitality brands, brings extensive expertise and a well-established network across the Indian travel and media industry. The aim is to build extensive relationships that are mutually beneficial ensuring a long standing presence in this key market. Sabi Sabi Collection is a highly respected luxury safari brand with over 45 years of expertise. We look forward to sharing our world and immersive experiences through Alpa’s indepth knowledge of the Indian market.

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MP’s new Tourism Policy 2025 and Film Tourism Policy 2025 to offer exclusive incentives for investors

The Global Investors Summit (GIS) in Bhopal is set to open new avenues for tourism investment in Madhya Pradesh. The state’s new Tourism and Film Tourism Policies provide substantial incentives to investors. A streamlined “single-window system” ensures quick, transparent approvals for film shooting. The policy also includes grants for regional films in dialects like Malvi and Bundelkhandi, along with special incentives for children’s cinema and women-centric films. Additional grants are available for films based on the state’s cultural and historical legacy, as well as independent short films.

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Suman Billa encourages states to adopt an entrepreneurial approach, stresses on tourism to contribute beyond its current 5.04% of GDP

Suman Billa, Additional Secretary for Tourism, emphasised that the tourism supply side is not growing due to unfavorable financial conditions. He urges tourism stakeholders to actively communicate their concerns to policymakers. He also emphasises that industry participation is crucial to shaping policies that drive growth. Encouraging states to adopt an entrepreneurial approach, he stressed the need for tourism to contribute beyond its current 5.04% of GDP.

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Cost remains a key factor for value-conscious Indians, with 62% stating that flight prices play a crucial role in their decision-making process: Skyscanner

According to Skyscanner’s Travel Trends 2025 Report, cost remains a key factor for value-conscious Indians, with 62% stating that flight prices play a crucial role in their decision-making process. To address this, Skyscanner has introduced a new feature that offers users options to secure the best deals.

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Odisha must provide content to display in national tourism forums, establish its flavours in global market: Shekhawat

Highlighting the uniqueness of Odisha, Gajendra Singh Shekhawat, Minister of Tourism & Culture, GoI, says, “Odisha government must provide content to display at national tourism forums. We must establish the state’s flavours in the global market. Enhancing the tourism experience, expanding tourism product offerings, and developing holistic infrastructure are key to driving growth.”

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VFS Global pioneers AI and digital innovation; launches AI-powered chatbot for UK visa customers in 141 countries

VFS Global has launched a new Generative AI-powered chatbot to enhance customer support for travellers to the UK. The AI-Powered Chatbot not only utilises advanced Generative AI technology to offer human-like, conversational support, but does so through both voice and text commands, providing instant, accurate, and accessible information for customers travelling to the UK. Developed by VFS Global’s AI team, headquartered in Dubai, the AI-Powered Chatbot addresses the increasing demand for efficient customer support, allowing users to easily access the information needed to navigate the application process. Jen Vidler, Deputy Director, Cross Cutting Service Operations, Visa, Status and Information Services, Customer Services Group, UK Visas and Immigration, said, “The rollout of VFS Global’s AI-powered chatbot demonstrates our continued commitment to ensuring our visa services are accessible, efficient and meet the needs of all customers. Providing instant access to accurate information about the visa application process will ensure we continue to offer the best service to our customers.” Zubin Karkaria, Founder & Chief Executive Officer, VFS Global, added, “Technology and innovation have always been the cornerstones of our operations at VFS Global, and we are pleased to launch this AI-powered information solution which will significantly enhance the visa application experience for our customers travelling to the UK from across the globe. We are developing a range of AI and digital technology driven products to drive the next transformation in visa and consular services for our Client Governments and customers. We remain deeply committed to the responsible development of AI in accordance with the policies and requirements of our client governments.” The AI-Powered chatbot was developed using advanced Generative AI technologies, each trained exclusively on publicly available data from their respective VFS Global …

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