BIAL launches BLR Airport App

BIAL in collaboration with ThoughtWorks, a global technology company,  announced the launch of the BLR Airport App, as part of its digital platform offering. Through the digital platform bouquet of services, BIAL aims at revolutionising the travel experience at the Kempegowda International Airport, Bengaluru (KIAB) through a combination of digital technologies that include the Internet of: things, people, services and data. The airport will build on its existing technological capabilities to engage with its customers and provide integrated services across various touch points. Through these efforts BIAL aims to future-proof its airport operations and services by making meaning of the abundant digital data available and create a more personalised, just-in-time travel services. A first step, as part of this digital transformation was offering passengers everything at a single click on their mobile phone through the BLR Airport app. The airport app includes a number of useful features to help simplify the passengers airport experience. The navigation provides an intimate interface with real-time flight information and commercial offerings. Available on iOS and Android platforms, the app is designed to provide customers with the best of airport navigation powered by Google Indoor Maps (the first Indian Airport to use Google Indoor Maps), context-specific operational and commercial notifications powered by beacon technology deployed by leveraging leading industry standards.