Tag Archives: Air India

Air India at London Heathrow is operating from Terminal-2 instead of Terminal 4, starting January 25, 2017, according to a communication from Air India to the travel industry. Terminal 2 is the designated Star Alliance Terminal at London Heathrow, which Air India will be sharing with 25 other Star Carriers. Air India will be operating out of Zone D. Terminal 2 has self-service Kiosk check-in for economy class passengers followed by bag drop. The check-in kiosk and bag drop will be shared with other airlines in Zone-D. Although, for Premium passenger, Air India will have dedicated counters.In view of self-service kiosk check-in at Ter-2, passenger may be encouraged to use web check-in, mobile check-in, advanced seat reservations etc. to have a smooth check-in experience at T-2.

PATA India Chapter’s meeting with the Ministry of Tourism, Govt. of India and Air India discussed initiatives for the upcoming year and also highlighted the past year’s achievements. Vinod Zutshi, Secretary-Tourism, Govt. of India, was optimistic about tourism’s prospects for 2017 and shared, “We have been exceeding the global growth of tourism and have marked stuck to our target of 10 per cent growth on an average for this year. Not only have we seen a drastic increase in international tourist arrivals, the domestic sector is equally flourishing. From 30-40 per cent growth in 2015, we are expecting the domestic tourism growth to touch around 60-70 per cent.” Zutshi also mentioned that the 1363 helpline which was launched in mid November 2015, receives around 4000 queries per week, up from 1000 per week, and revealed that suggestions received from pre-budgetary sessions would help yield a favourable budget. Ashwani Lohani, CMD, Air India, stated that expansions and consolidation for the national carrier will go hand-in-hand, with plans to add atleast 13 new destinations afoot. “We will be launching a minimum of six new routes in 2017 and about six more in 2018. The whole idea is to add 100 new aircrafts by 2020 and to convert the existing fleet into a relatively newer one. “2017 will also focus on turning profits for Alliance Air along with the rapid expansion of Air India’s fleet and number of destinations,” he added.

Air India’s outstation and domestic hubs are set to receive faster, cutting-edge connectivity through SITA. The global airport transport IT provider will provide faster, more reliable connectivity to the airline as part of a package of solutions aimed at transforming its communications and network infrastructure. Ashwani Lohani, Chairman and MD, Air India, said, “Having been a long-standing technology partner in aviation, SITA is able to fulfill the vision of passenger experience by identifying appropriate innovations covering network and communications that can help the airline to become more efficient and cost effective. This will help us benefit from the opportunities in the fast-growing Indian aviation market while elevating our international competitiveness.” The seven-year deal will see SITA roll out the latest communication technology both in India and internationally. Through SITA Connect – the largest communication network in the air transport industry used in over 220 countries and territories – Air India will be able to link all 93 international outstations and its six biggest airports in India to the airline’s central hubs in New Delhi and Mumbai. In addition, the airline will be able to leverage AirportHub™,  SITA’s unique shared infrastructure which allows airlines to connect all their applications and IT systems at an airport quickly and easily. It removes the complexity of dealing with local telecom providers and adds flexibility and agility to route management. AirportHub™ has already been deployed at over 300 airports around the world. SITA will also provide access to services, applications and data on any device and in any location through its End-User Computing solution. As a single-source provider embracing both traditional desktop and the latest technologies, SITA will provide both hardware and support to more …

Air India and VietJetAir have signed a Memorandum of Understanding (MOU) over their proposed cooperation on flights between India and Vietnam. Under the terms of the partnership, VietJet and Air India will both commence direct flights between the two countries with the first route to be Ho Chi Minh City-Delhi Int’l. Moreover, both airlines will also cooperate in the expansion of their sales distribution capabilities, the implementation of tourism and trade promotions between Vietnam and India; and the exchange of expertise through collaborative personnel training. “We are very delighted at the agreement with Air India,” VietJetAir Vice President Dinh Viet Phuong said “We hope that Air India’s aviation experience and capabilities will help Vietjet to better our access to India – a potential market with a young and dynamic population of more than 1.2 billion people. The cooperation is also expected to contribute positively to a higher development of partnership in economy, trade and tourism between Vietnam and India.” The move comes amid warming ties between India and Vietnam. During Prime Minister Narendra Modi’s visit to Hanoi in September he and his Vietnamese counterpart, Nguyen Xuan Phuc, signed twelve MOUs covering the sectors of defence, space, IT, health, mutual recognition of standards, and cybersecurity.

World Travel & Tourism Council, India Initiative (WTTCII) has appointed Ashwani Lohani, Chairman & Managing Director, Air India, as its Chairman for the year 2017. Lohani, who served as the Vice Chairman of WTTCII for the year 2016, takes over from Kapil Chopra, President, The Oberoi Group, who completed his term at the recently held AGM in Delhi. Sunder G. Advani, Chairman & Managing Director, Advani Hotels & Resorts (India) Limited, has been appointed as the Vice Chairman of WTTCII for the year 2017. This was announced at the Annual General Meeting of the World Travel & Tourism Council, India Initiative (WTTCII) held on 12 December 2016 at New Delhi. Lohani said, “Over the years, WTTCII has been championing convergence between Government of India and States to facilitate tourism in India and we will continue to do so. With the GST in place by next year, the States will have the major onus of implementing smart policies for facilitating tourism on the ground. We will continue to work with the States, with the strength of our Members, to improve access, address infrastructural gaps and policy bottlenecks for tourism to flourish, and most importantly create jobs, employment and provide a vigorous boost to tourism’s contribution to the State’s GDP. The sub sectors of Aviation, Hospitality, Transportation, Railway compliments each other. In a country like India, all the subs sectors of tourism need to be integrated and treated uniformly by the Government in its various policy initiatives to give it a competitive edge vis-à-vis other countries.” Advani said, “We welcome the ground breaking move by Government of India introducing E-visa policy for 158 countries at 16 Airports and 5 Cruise Ports. These …

In an attempt to boost regional connectivity, Alliance Air, a wholly owned subsidiary of Air India will connect Delhi and Bhatinda from December 11. The flights will be operated three times a week on Wednesday, Friday and Sunday. 70-seater ATR-72 aircraft would be utilised for the services. The flight will depart from Delhi at 12.15 pm and reach Bathinda at 1.45 pm. The return flight will fly out from Bathinda at 2.15 pm and reach Delhi at 3.45 pm. Alliance Air, which flies to tier-II and tier-III cities, has a fleet of eight ATR-72 and two ATR-42 aircraft. Currently, it operates flights to 33 destinations, including Allahabad, Bengaluru, Bhavnagar, Dharamshala, Gorakhpur, Shillong and Silchar.

Air India launched its first direct flight from Delhi-Madrid at a gala ceremony in Delhi, which was graced by P. Ashok Gajapathi Raju, Minister, Civil Aviation; Pankaj Srivastava, Director-Commercial, Air India; I Prabhakara Rao, Chief Executive Officer, Delhi International Airport; Ignacio Ducasse Gutierrez, Tourism Counselor, Embassy of Spain in India and Director, Tourism Office of Spain in India, Mumbai; and other dignitaries from the travel and tourism industry. Madrid is Air India’s ninth European destination and 42nd international destination. Srivastava addressed the gathering and said, “The nine-hour flight would be able to cut down the flying time to Madrid by 4-5 hours, and would offer further connections to South American countries like Argentina, Brazil, Columbia and Chile.” The thrice a week flight with a  B787 Dreamliner, offers a convenient departure at 1425hrs from Delhi and arrival at Madrid at 2020hrs. From Madrid the departure time is 2150hrs and arrival in Delhi at 1110hrs the next day.

PATA India Chapter, in cooperation with Ministry of Tourism, Government of India, conducted its business development roadshow in six European cities from October 17-27, 2016, which was attended by nearly 80 Buyers from the market. Air India & Jet Airways have contributed to augment the connectivity between important European cities and India. The roadshow started in Helsinki (Finland) on October 17, and moved on to Stockholm (Sweden) on October 18, Copenhagen (Denmark) on October 20, Vienna (Austria) on October 24, Prague (Czech Republic) on October 26, and concluded in Warsaw (Poland) on October 27. PATA India Chapter’s Executive Director, Runeep Sangha, said, “We are more than satisfied with the response we have received from the European market. Since last year we have covered European Countries and hope to firmly establish ‘Share of Mind’. Scandinavia represents a high end long haul market and the interest shown by Travel Agents and Tour Operators from Helsinki, Stockholm & Copenhagen is encouraging. Vienna, Prague & Warsaw are emerging European source markets and demonstrate keen interest in India. The Indian Ambassadors in the Helsinki & Prague spoke to the participating Buyers and assured them of their fullest cooperation to not only facilitate travel to India but also partner in promotional activities. Similarly Consular staff in Stockholm, Vienna & Prague supported the Roadshows with their presence and assurance. At the event, India was represented by 14 sellers including Airlines, State Tourism Boards, Ayurveda Resorts and Destination Management Companies. Dr. U.S. Mishra, Additional Director India Tourism, Amsterdam, and Mr. Jitendra Jadhav, Additional Director, India Tourism, Frankfurt, made significant contribution to the hosting and coordination of these Roadshows were also present in their respective markets. The event brought …

Air India set a record with its longest non-stop flight from Delhi to San Francisco. The Boeing 777-200 long range aircraft took the Pacific route instead of the Atlantic route, adding an additional 1400 km to the route but was completed in 14 and a half hours, two hours lesser than the conventional flight due to the helpful tailwinds. “From October 15, the flight which connected Delhi and San Francisco via the Atlantic route has begun operations on the Pacific route and returns on the Atlantic route, making it the only flight that goes around the world,” says Pankaj Srivastava, Director-Commercial and Board Member, Air India. This route also saved around 13 tons of fuel. Air India currently operates flights on the Delhi-San Francisco route three times a week but its growing popularity has prompted the airline to double this from November, flying east each time for the next six months. Inputs from: The Telegraph UK

Air India has launched a new app to its more than 18-million passengers which will take the user experience to a new level. Built on SITA’s iTravel platform, the Air India app offers the ability to book and pay for a flight by quickly and securely scanning both passport and credit card. Ashwani Lohani, Chairman and MD, Air India, said, “Mobile apps are becoming an important tool for making travel bookings by passengers who are tech-savvy and like to access information on the go. This mobile app provides Air India the right tool to access a growing passenger market that is connected both in India and beyond. The new app, developed by SITA, provides an elevated mobile experience where passengers can easily manage every step of their journey on their phone or tablet no matter where they are.” Passengers can fully manage their booking from their mobile device, including selecting their seat, making changes to their itinerary, buying additional services, choosing their meal and checking in. The app has also been integrated with Air India’s Flying Returns loyalty program where passengers can securely access details of points earned or other updates to their accounts.Today more than one billion Indians use a mobile phone. Of these, more than 300 million regularly use them to access the Internet, a trend that is expected to grow by 56 per cent per year. The new mobile service will be available on Android, iOS and Windows. This means at check-in, passengers can choose to receive their boarding pass on their phone or smartwatch. At the airport, passengers will receive regular updates on their flights and can use the app for mobile boarding. Maneesh Jaikrishna, SITA’s …