Tag Archives: Chhatrapati Shivaji International Airport

MIAL inducts advanced emergency passenger evacuation vehicle

GVK Mumbai International Airport Limited (MIAL), the company that administers the Chhatrapati Shivaji International Airport (CSIA), has inducted first-of-its-kind Advanced Passenger Evacuation Vehicle for rescuing stranded personnel from inaccessible areas of aircraft. The vehicle covers all types of aircraft currently used in the Aviation industry, including A380 which is the biggest civilian aircraft available now. This highly developed vehicle will be used for rescuing stranded personnel, wherein conventional alighting systems cannot be employed. In the unlikely event of an aircraft veering away from its normal path, this equipment can be rushed to the spot and the attached ladder can be extended up to aircraft door for passengers or crew to be safely evacuated. This ladder can be extended up to a maximum height of 8.3 metres. The escape stairs have high evacuation load capacity of approximately 115 people at one time. This machine is equipped with an engine of 540 HP which will give an acceleration of 0-80 km per hour in less than 40 seconds which is one of the fastest in this category. The vehicle is fitted with high pressure smoke ventilation system which can remove smoke from fuselage/ cockpit and increase chances of surviving. This highly developed machine can also reach off-road surfaces with 6X6 wheel drive system on single wheel configuration

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Chhatrapati Shivaji International Airport initiates check-in from hotels in Mumbai

GVK Mumbai International Airport Limited (MIAL), the company that administers the Chhatrapati Shivaji International Airport (CSIA) has introduced another initiative to enhance passenger experience at the airport premises. Passengers can now use extended check-in facility that will be available at the hotels in Mumbai. This facility is presently introduced at hotels like Sahara Star, Hyatt Regency, Taj Santacruz, ITC Maratha, Hilton Mumbai International Airport and LaLiT so far. This facility can be used by anyone who has the access to these hotels. By the use of this facility, passengers will be able to save on time and have a stress-free experience at the airport. GVK Mumbai Airport also has equipped Terminals with various self-service check-in facilities. CSIA is the pioneer to introduce facilities like check-in kiosks, generating boarding pass through CUSS, generating Baggage tag through CUSS, and use of self bag drop facility for a faster check-in experience. All the airlines operating out of Terminal 1 of CSIA are now on SBD (self-bag drop facility) making Terminal 1 the only terminal in the country to have a fully automated check in system. The integration of new technology allows the processing of a significant number of passengers to be decentralised from the airport and allows for better use of airport resources.

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KLM offers taste of mini Amsterdam at Mumbai airport

To promote the flights to Amsterdam, together with CSIA Mumbai, KLM Royal Dutch Airlines has installed an experiential activity at the Chhatrapati Shivaji International Airport targeting the international flyers. The installation is made so thematically that the flyers can have a taste of ‘Mini Amsterdam’ during their transit time and before they board the flight from Mumbai. As Holland is known to be the biking capital of the world, KLM India has installed a cycling activity, which is a nice way for passengers to spend time while waiting to board their flights. The activity also gives a chance to the flyers to win goodies, airline discount vouchers, food coupons and much more. It is communicated via social media and will be live until end of June. From Mumbai, passengers fly on KLM’s latest Boeing 787-9 Dreamliner, which has 30 World Business Class seats, 45 Economy Comfort seats and 219 Economy Class seats. Speaking about this activity, Max Smits, General Manager, Air France – KLM, Indian Sub-Continent said, “We are happy to collaborate with MIAL (Mumbai International Airport Limited) regarding this activity to boost the KLM presence out of Mumbai and inspire flyers to choose KLM for travel to Amsterdam and beyond. KLM started its direct service from Mumbai to Amsterdam last year during winter 2017 with three weekly flights. For the winter schedule of 2018, we will be adding another flight making it as four weekly flights from Mumbai.”

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Mumbai, Delhi airports adjudged world’s best in APAC region

The international airports of Mumbai and New Delhi have been rated as the number one airports in the Asia Pacific region serving over 40 million passengers a year. This is announced by the Airports Council International (ACI) – a trade association of 1,953 member airports across 176 countries – for its Airport Service Quality (ASQ) ratings it conducts every year. Mumbai’s Chhatrapati Shivaji International Airport (CSIA) operated and managed by GVK MIAL shared the spot with Delhi’s Indira Gandhi International Airport (IGIA) for the World’s Best Airport for customer experience. They were selected by millions of passengers in a survey carried out by ACI. The Hyderabad airport became the number one in the 5-15 million passengers per annum category for the year 2017. As part of the ACI’s worldwide programme, passengers were surveyed across international airports for their feedback on 34 key performance indicators including airport access, check-in, security screening, restrooms, stores and restaurants. This year an unprecedented 16 airports were first-time winners, which reflects the increasingly competitive airport industry operating environment, where continuous service improvement is a key ingredient in business performance. These include Indore and Ahmedabad apart from Athens, Zagreb and Bandung.  

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Mumbai–Kabul air-freight corridor opens

In a historic move, an aircraft carrying perishables arrived at Mumbai’s Chhatrapati Shivaji International Airport (CSIA) from Kabul, Afghanistan, marking the launch of a dedicated air freight corridor service between the two cities. An initiative implemented with the joint efforts of Danish Sarwar, Vice President of Afghanistan and Chennamanneni Vidyasagar Rao, Governor of Maharashtra, this connectivity will provide the land-locked Afghanistan greater access to markets in Maharashtra. Additionally, it will allow Afghan businessmen to leverage the economic growth, enhance trade networks and offer Afghan farmers direct access to the markets in western India for their perishable goods. The event was presided over by the Principal Secretary, Govt. of Maharashtra, diplomats from the office of Governor of Maharashtra and officials of the Consulate General of Afghanistan. The dignitaries along with officials of CSIA welcomed the inaugural flight routed Kabul-Mumbai-Kabul which carried 40 tons of fresh apples on the inbound and 20 tons of bananas along with 20 tons of fresh tomatoes on the outbound.

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Travel Club lounge opens at Terminal 1 of Mumbai Airport

GVK Mumbai International Airport (MIAL) inaugurated the Travel Club lounge at Terminal 1 of Chhatrapati Shivaji International Airport (CSIA). Set to be operated by TFS, the lounge promises luxurious hospitality and high quality services, assuring maximum comfort to passengers transiting through the domestic terminal. Passengers can walk in for a hot breakfast, a scrumptious lunch, an evening snack or a light dinner. They can choose their meal from a huge spread of delectable cuisines that are freshly prepared and top it up with a glass of their preferred drink. All the lounges at CSIA are a hallmark of quality and excellence which are recognised at various award ceremonies, globally. The GVK Lounge by TFS Performa was recently awarded as the ‘World’s Leading Airport Lounge’ for the third time in a row at the renowned World Travel Awards held in Vietnam.

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KLM’s Mumbai-Amsterdam resumes service after 16 years

In a move to enhance air connectivity, Chhatrapati Shivaji International Airport (CSIA) welcomed Dutch Carrier, KLM’s Mumbai and Amsterdam services on October 30. The airline will be operating 294-seater Boeing 787-9 aircraft with 30 World Business Class, 45 Economy Comfort Class And 219 Economy Class. The flights will operate thrice a week. Earlier, Mumbai-Amsterdam route was served with daily services offered by Jet Airways. Along with KLM, the route will be served with a total of ten services per week. Last week, CSIA welcomed Thai Smile’s maiden flight on the Mumbai-Bangkok route, the second airline after Thai Lion to start services on the sector within a month.

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SQ’s A350 daily service from Mumbai-Singapore from July 1

Singapore Airlines has announced the introduction of its A350 services to India. Mumbai will be the 16th destination within its network to receive the Airbus A350-900 aircraft. The daily scheduled Singapore Airlines flight SQ421 will be served by this new aircraft and the inaugural A350 service will depart from Chhatrapati Shivaji International Airport, Mumbai at 1145hrs on 01 July 2017. With advanced technology and superior operating efficiency, the A350-900 offers customers an improved travelling experience with features such as higher ceilings, larger windows, an extra wide body and lighting designed to reduce jetlag. Customers will also be able to enjoy our latest-generation cabin products as well as the award-winning, KrisWorld inflight entertainment system. The aircraft is fitted with 253 seats, in a three-class configuration – 42 in Business Class, 24 in Premium Economy and 187 in Economy. Singapore Airlines took delivery of its first A350-900 in March 2016 and now has 15 of the aircraft type in its fleet, with another 52 on firm order, including seven of an ultra-long-range A350-900ULR variant. Singapore Airlines is the launch customer for the A350-900ULR, for which deliveries will begin in 2018. The aircraft will be used to re-launch non-stop flights between Singapore and both New York and Los Angeles. “Singapore Airlines continually looks for opportunities to enhance the travel experience of our Indian patrons. The launch of A350 services to India is a testament to our commitment towards operating a modern and young fleet across the world,” said David Lim, General Manager India, Singapore Airlines. In conjunction with Singapore Airlines 70th anniversary, travellers from Mumbai can enjoy the A350 experience with special fares starting from Rs 22,070 to Singapore.

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Vistara introduces self-service check-in kiosks at airports

Vistara has launched self-service kiosk check-in at Delhi’s Terminal 3, Indira Gandhi International Airport and Mumbai’s Terminal 2, Chhatrapati Shivaji International Airport. Vistara is set to launch the same service across 17 other airports that it operates from by the end of June 2017. Customers will now be able to check-in, select preferred seats and print their boarding passes for their flights at the self-service kiosks without having to queue up at check-in desks. Customers with check-in baggage can simply print their boarding passes using the kiosks and drop off their baggage at the check-in desks before proceeding to security check. The self-service kiosk check-in is also available for Singapore Airlines and SilkAir customers who are flying on Vistara-operated aircraft under code-share tickets. Vistara will soon also extend the functionality of the service to offer greater convenience of opting for ancillary products/services on the self-service check-in kiosks to its customers. Vistara continues to grow and gain accolades as it redefines air travel in India by challenging the status-quo in the Indian aviation sector by offering seamless and personalized services to its customers. In a short span of a little over two years, Vistara has grown to expand its network to 19 destinations with over 530 weekly flights and a fleet of 13 aircraft, having flown close more than 4 million happy customers already.

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Lufthansa’s Airbus A350-900XWB from Munich debuts at Mumbai Airport

The Chhatrapati Shivaji International Airport (CSIA) witnessed the fly-in of the Airbus A350-900 XWB by Lufthansa German Airline, making it the only airport in India to handle daily operations of two Airbus A350-900 XWB, the world’s most advanced premium passenger aircraft. The newest addition to the Lufthansa fleet will embark on daily 8-hour flights to Munich, which is also one of the airline’s hub location. With a maximum seating capacity of 293 passengers, the cabin has 48 passengers in Business Class, 21 in Premium Economy Class and 224 in Economy Class. The luxury aircraft ensures a spacious atmosphere with its wide seating and high ceilings, and provides a quiet, well-lit cabin, with a relaxing environment and the best of in-flight amenities, in all classes. The aircraft is fitted with state-of-the-art in-flight entertainment with a Wi-Fi adaptive cabin that offers passengers access to movies on demand and mobile phone connectivity, letting them keep themselves updated with work, news or even browse social media and play games online. The Airbus A350-900 XWB marks a generational shift in long haul aircrafts, emphasizing passenger comfort and environment-friendly operations as much as flight range and load capacity. With increasing number of passenger travelling to international destinations, CSIA, Mumbai, one of the busiest airports in the world with single runway system, has through the development of its state-of-the-art infrastructure, actively encouraged airlines to operate on new foreign routes with wide bodied aircrafts so as to meet the rising passenger demand, despite constraints. With over 46 international airlines operating to/from Mumbai, handling more than 12.4 million international passengers in a year, the airport is a key gateway into India, connecting it to key European and other global …

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