Tag Archives: Jayaraj Shanmugam

Jet Airways launches 56 weekly flights ahead of festive season

Jet Airways is set to introduce as many as 56 new weekly flights this month and the next, ahead of the busy festive season. In a series of industry-firsts, the airline will introduce daily flights from Pune, connecting them to Guwahati via Kolkata as well as to Coimbatore. In other notable step, Jet Airways is also set to commence flight operations between Bengaluru and Silchar, as well as to New Delhi and Jorhat. The airline will be the only airline in the country to have flights on these routes which will not only bolster connectivity from Pune, but will also improve connectivity of the North East with the rest of the country. The airline is also introducing additional non-stop frequencies on certain existing routes such as Pune – Kolkata, Jaipur – New Delhi, Guwahati – New Delhi and Chennai – New Delhi, reflecting the growing demand for its services to facilitate the travel aspirations of its guest Jayaraj Shanmugam, Chief Commercial Officer, Jet Airways said, “Introducing the new flights and frequencies will strengthen our presence in the emerging cities. We will be able to provide greater choice, convenience and connectivity to our guests, who can easily connect with our hubs in Mumbai and Delhi and onwards into our wide international network.”

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Jet Airways enters partnership with Airbnb

Airbnb has entered into a partnership with Jet Airways. This is the first Indian airline that Airbnb has signed an agreement with. With this move, Airbnb is strengthening its footprint in the Indian market and establishing a deeper connect with the new age Indian travellers who seek unique travel experiences. Promoting this partnership, Jet Airways and Airbnb are running contests on their websites as well. Amanpreet Bajaj, Country Manager – India, Airbnb said, “Airbnb’s philosophy is centered on providing unique experiences to modern day travellers, who seek newer and more interesting ways to travel. Indian travellers have become more decisive and are keen to break away from conventional means of travel and accommodation. Airbnb has been committed to building local partnerships which enable us to strengthen our connect with the Indian audience. With this partnership, Jet Airways fliers who are also Airbnb travellers will be able to enjoy the added-value they receive from being associated with two dynamic brands.” Jayaraj Shanmugam, Chief Commercial Officer, Jet Airways said, “An increasing number of Indian travellers are embracing the fresh and highly personalised experiences that a platform like Airbnb offers. Our focus on being innovative and offering differentiated travel experiences enables us to anticipate the changing needs of our guests and recognize trends much earlier than the market, thus allowing us to offer exciting travel related initiatives. We are delighted to be the first Indian airline to partner Airbnb, and look forward to creating more of such innovative experiences for our guests.”

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Jet Airways’ third non-stop daily flight connecting Mumbai-London from Oct 29

Effective October 29, 2017, and as part of the airline’s forthcoming Winter schedule, the new daytime service – 9W 116 will depart from Mumbai at 0905 hrs.to arrive in London Heathrow at 1335 hrs. (Local time). On its return, the planned departure for 9W 115 from London Heathrow is at 1530 hrs. (local time), arriving in Mumbai at 0555 hrs., giving guests a head start to their day in India’s economic capital. Air travel between India and the United Kingdom has shown a steady annual growth of nearly 10 percent over the last few years. The new flight will boost Jet Airways’ passenger and cargo capacity between India and the United Kingdom by almost 33 percent, allowing the airline to capitalise on the growing round-the-year demand being witnessed from EU and non-EU countries to India and other emerging economies, on the back of fast expanding relationships in the areas of trade, commerce, tourism, culture, and, education. The third frequency enhances onward connectivity over London Heathrow to North America with partners Delta Air Lines and Virgin Atlantic. Jet Airways will now offer improved connection time and 13 destinations over London Heathrow to North America including Atlanta, Boston, Detroit, Los Angeles, Miami, Minneapolis, Newark, New York, Philadelphia, San Francisco, Seattle, Salt Lake City and Washington (Virginia). Jayaraj Shanmugam, Chief Commercial Officer, Jet Airways, said, “Jet Airways is delighted to offer a third non-stop service between Mumbai and London Heathrow. The new frequency will enable us to offer our guests seamless connectivity, choice and convenience with partners Delta Air Lines and Virgin Atlantic over London Heathrow with a single baggage drop and through check-in. Our world-class experience together with our signature Indian hospitality, …

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Jet eases student travel for new academic year

Jet Airways has expanded the scope of its popular eduJetter programme for upcoming 2017-18 academic year. The revised program will make it easier for Indian students and those from Sri Lanka, Bangladesh and Nepal – holding confirmed admissions for studying at universities/ institutions in Australia, Canada, Europe, Hong Kong, Malaysia, New Zealand, Singapore, United Kingdom, and the USA, to commence their new academic journey. Effective this year, privileges include special baggage allowance of up to 69 kg, free SIM cards (with exclusive calling rates), and through baggage check-in up to the final destination. Participating students also receive a free ISIC Forex Card  that offers easy and safe access to foreign exchange besides enjoying a five per cent discount on JetEscapes Holidays. Jet Airways has also simplified the entire process of eduJetter application and booking, as part of widening the appeal of the programme. The new, automatic application process is user-friendly and allows students to apply in three steps – book a flight ticket, visit the EduJetter page on the Jet Airways website to fill an online request form. The student then receives  an updated ticket from the airline with applicable eduJetter benefits within 72 hours. Commenting on the programme and its enhancements, Jayaraj Shanmugam, Chief Commercial Officer, Jet Airways said, “Jet Airways  has always endeavored to provide exceptional value to guests by way of special programmes and partnerships. EduJetter is one such initiative that offers tremendous value to the student community travelling abroad for higher education from India, Sri Lanka, Bangladesh, and Nepal, in the form of a bouquet of services that have been specially created by anticipating their needs at this significant moment in their life.”

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Jet starts 42 new weekly flights

Jet Airways will add 42 weekly flights connecting three new city pairs as part of strengthening its domestic network to meet growing demand between metros and emerging cities. Introduction of additional frequencies and wide-body deployments between key metros will also boost capacity on existing sectors this summer as the airline bolsters its already extensive network to meet an expected surge in demand during the holiday season. The carrier will commence operations between Nagpur and New Delhi, Lucknow and Kolkata, and Kozhikode and Bengaluru as part of its broader strategy of connecting India’s emerging tier II cities with India’s metros via direct flights. It will also introduce additional frequencies on the highly traveled Delhi – Amritsar and Mumbai – Kolkata sectors and boost capacity on the New Delhi – Bengaluru and New Delhi – Bhopal routes with the introduction of the wide-body Airbus A330 and Boeing 737 services, respectively. The changes are a part of Jet Airways’ summer schedule which will see the airline operate upto 650 flights per day connecting 65 destinations in India and abroad. Jayaraj Shanmugam, Chief Commercial Officer, Jet Airways, said, “Our summer schedule has been meticulously planned to meet the expected surge in demand over the holidays. New flights, additional frequencies, greater capacity including the introduction of wide-body services across more sectors are meant to offer our discerning guests greater choice, convenience, connectivity and added comfort.”

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Jet becomes first Indian airline to offer UPI for payments

Jet Airways’ passengers can now buy tickets online using the industry’s latest payment mechanism – Unified Payments Interface (UPI). The new system allows funds to be transferred instantaneously between any two bank accounts, using a smartphone. UPI becomes the airline’s 21st digital payment option and Jet becomes the only Indian airline to offer this payment solution. “We are continuously exploring ways to embed technology by way of smarter solutions to provide value to the connected traveller. Our latest payment interface – Unified Payments Interface (UPI), backed by leading banks – is yet another smart solution that is simple, convenient and secure,” said Jayaraj Shanmugam, Chief Commercial Officer, Jet Airways. Guests booking via Jet’s website or mobile apps can now opt for the ‘UPI payment option’ during the booking process, in order to transact via a Virtual Payment Address linked to their bank account. This means that customers don’t need to enter their bank details online.

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Jet scales up capacity on domestic & international routes

Jet Airways will deploy its higher seating capacity aircraft – 254-seater Airbus A330 in place of the existing Boeing 737- on two domestic and two international routes from January 2017 in order to cater to the growing passenger demand. While the wide-body service between Mumbai-Chennai-Mumbai is slated to begin from January 15, the airline will commence its Mumbai-Jeddah-Mumbai and Mumbai-Bangalore-Mumbai services from January 16 and the Mumbai-Kuwait-Mumbai service is scheduled to start from January 18. “The introduction of wide-body services on our key domestic routes allows Jet Airways to scale up capacity in response to increase in demand. The A330 aircraft is designed with a spacious cabin, greater leg-room, lie-flat beds in premiere,” said, Jayaraj Shanmugam, Chief Commercial Officer, Jet Airways. The rolling out of the wide body aircraft with its two-cabin configuration of 18 seats in premiere (business) and 236 in economy class will also increase capacity on the key routes by as much as 50 per cent. Source: India Today

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Jet Airways offers airport transfers from Delhi to Punjab

Under a new agreement with the IndoCanadian Bus Service, Jet will provide bus services to passengers wanting to connect between Delhi’s Indira Gandhi International Airport and the Punjabi city of Jalandhar. The service is also available to passengers in several other cities in north India, including Amritsar, Chandigarh and Mohali. “Our agreement with IndoCanadian Bus Service illustrates the way in which Jet Airways goes the extra mile to set new service standards for its guests,” said Jayaraj Shanmugam, Chief Commercial Officer, Jet Airways. “We’re confident that the added convenience of being able to book their first-mile or last-mile connection to [and] from Jalandhar via Delhi, simultaneously with their flight booking.” IndoCanadian will operate the services using air-conditioned tourist coaches. The company will also provide free pick-up and drop-off services via shared cabs for passengers in other cities.

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Jet Airways appoints new CCO

Jayaraj Shanmugam takes over as the new Chief Commercial Officer of Jet Airways. Since joining Jet Airways’ in mid-2015 and as Sr. Vice President of Products & Services, Shanmugam has been instrumental in sharpening the organization’s focus towards delivering superior guest engagement experience together with a host of outstanding, innovative initiatives. He will now be responsible for leading Jet Airways’ commercial teams to maximize revenue streams and use its market reach, people capabilities and brand appeal to accelerate the airline’s reputation for service excellence and efficiency. Specifically, his responsibilities will cover areas of product enhancement, guest services, passenger and cargo sales, marketing as well as corporate communications. He will also oversee other critical functions such as airport and in-flight services, catering, revenue management, cabin crew and e-commerce.

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