Tag Archives: NCL

NCL to pay travel agent partners commission on non-commissionable fares

Norwegian Cruise Line (NCL) has announced that it will pay travel advisors commission on non-commissionable fares (NCFs), showcasing its industry-leading commitment to the travel agent community worldwide. NCL is the first major contemporary cruise line to compensate travel advisors on NCFs for reservations booked outside of the 120-day window. Since the establishment of the Brand’s Partners First philosophy, Norwegian Cruise Line has been committed to being the easiest cruise line to do business with by providing agents with educational tools, promotions and marketing assets to help them grow their businesses. “Our Partners First philosophy remains top of mind, and our decision to pay commission on NCFs is further proof of our commitment to this community,” said NCL President and CEO Harry Sommer. “We want our partners to thrive; we want to see their businesses grow all around the world.” The Cruise Line has been dedicated to equipping the travel agent community with the tools and information to provide their clients with exemplary service. This revolutionary choice will further help travel partners establish a stronger relationship with their clients and increase brand loyalty, resulting in repeat business and higher earning potential. “Our travel partners are incredibly important to us and our business; it is a true partnership,” said Braydon Holland ,Senior Sales Director , Norwegian Cruise Line “Advisors know why NCL offers the best cruise experience at sea and when they can speak to our unique, bucket-list itineraries, one-of-a-kind Free at Sea promotion and incredible 18-ship fleet with unparalleled onboard offerings, they are providing immense value to the business. We see this value and we wanted to reward our travel advisors like never before.” The payment of NCFs will go into effect …

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Norwegian Cruise Line celebrates makes a great comeback with 17-ship fleet relaunch

Norwegian Cruise Line (NCL), the innovator in global cruise travel, celebrated the completion of its Great Cruise Comeback with the sailing of Norwegian Spirit, the 17th and final ship in its fleet to return to service. NCL’s return to service after a 500-day pause began with Norwegian Jade’s July 25, 2021 sailing from Athens (Piraeus), Greece. Since then, the Brand has systematically relaunched its ships around the world, welcoming guests and crew members aboard its award-winning vessels. “This is an incredibly important day in our history and a defining moment for our future,” said Harry Sommer, president and CEO of Norwegian Cruise Line. “We are moving full speed ahead, having already welcomed more than half a million guests for an exceptional vacation at sea.” Norwegian Spirit, which is sporting an extensive bow-to-stern, over $100 million revitalization, will be sailing through the deep blue South Pacific, visiting eight ports in 12 days, with departures from the beautiful Island of Tahiti. Itinerary highlights include a journey to Bora Bora, where guests can enjoy snorkeling and discover why the elegantly calm waters are world-famous. They also can venture to Raiatea, which is considered the most sacred island in the South Pacific, where visitors can spend the afternoon exploring lush rainforests and the extinct volcano, Mount Temehani. The itinerary also features other destinations for guests to experience, such as Nāwiliwili, Kaua’i, where nature is truly the star. Nicknamed “The Garden Island,” guests can admire scenic views of the Kokee Mountains and stop at the geological wonder, Fern Grotto, a lava-rock cave covered with tropical flora. This cruise departs from Papeete, Tahiti, French Polynesia Saturday, May 7, 2022, and disembarks on Thursday, May 19, 2022, …

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NCL launches mobile app for clients

Norwegian Cruise Line (NCL) has introduced the next generation of its booked guest mobile application – Cruise Norwegian. Andy Stuart, President and CEO, NCL, said, “Whether they’re 60 days from their sail date or in the middle of their cruise, Cruise Norwegian brings seamless access to a myriad of on board offerings, services and activities right into the palms of our guests’ hands. Once on board, the app will allow guests to continue customising their ideal cruise experience and view or manage their existing account information, allowing them to maximise their time and spend it on the things they enjoy the most.” The app features functions that will help passengers in the booking process, their time on and off the ship as well as stay connected with friends and family both on board and back home. Through the app, users can also preview and book shore excursions, make dining and entertainment reservations, purchase on board dining and beverage packages or special occasion packages before they cruise. It also provides directions to the port and with mobile online check-in functionality, guests can save time at the pier and have a paperless boarding process with mobile e-docs. The new app will be available on board Norwegian’s newest ship, Norwegian Bliss, when she launches in summer 2018.  

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Norwegian Star enters Indian shores

Norwegian Star, one of the flagship vessels of Norwegian Cruise Line (NCL), made her triumphant arrival to the Indian region as part of Norwegian Cruise Line’s voyages in Asia, Australia and New Zealand. Manoj Singh, Country Head, India – Norwegian Cruise Line Holdings, says, “The return of the newly-refurbished Norwegian Star to India reinforces our commitment to the Asian region, following the opening of our India, Hong Kong, Singapore, Japan and China offices last year. We have always viewed this region as a hot bed for growth and have planned to roll out some incredible offerings for the region in the coming months. One of those offerings include Norwegian Cruise Line’s most innovative ship to date, the Norwegian Joy which had been developed especially with the Chinese market in mind. We plan on introducing this new ship in July 2017.” Other key initiatives include the coming of Norwegian Jewel to the Asia Pacific region starting from November 2017, home porting in Australia with an exciting array of domestic and Trans-Tasman sailings. Norwegian Jewel’s sensational 2018/19 Asia itineraries will be announced in the coming months and seek to provide travelers a diverse selection of experiences in line with the brands signature Freestyle Cruising concept. NCLH’s premium cruise brands, Oceania Cruises and Regent Seven Seas are also operating Asian itineraries this year. Meanwhile, Seven Seas Voyager, one of the most luxurious ships in NCLH’s ultra-premium all-inclusive Regent Seven Seas brand is also based in Asia until April this year, fresh from an extensive 25-day refurbishment in November as part of Regent Seven Seas Cruises’ $125 million fleet-wide refurbishment program.

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ARK, NCLH to reach out to niche sub-agents

Mumbai based ARK Travels has strengthened its ties with Norwegian Cruise Lines Holdings (NCLH). As a Preferred Sales Agent (PSA) for Norwegian Cruise Lines (NCL) over the last many years, ARK Travels will now promote and sell upper premium and ultra-luxury segments in the Indian market. Kishan Biyani, Managing Director, ARK Travels, says, “We are all geared to welcome the upcoming holiday season, we anticipate a 15 per cent increase in inquiries for NCLH products as compared to last year. NCLH group’s fleet of 20 cruise ships along with our existing cruise and resort products will further cement our position in the luxury cruise and holiday segment in India.” Starting this holiday season, the 20-year old travel firm will leverage its pan-India network of 300-plus travel agents to sell NCL Holdings Oceania Cruises and Regent Seven Seas Cruises targeting the upper premium and ultra-luxury clientele. The newly christened initiatives by both will see jointly planned roadshows and presentation, familiarisation trips for sub-agents, marketing collaterals and joint meetings to attract corporate clients from India. The announcement came on the heels of ARK Travels throwing a cocktail and networking dinner to appreciate NCL Holdings along with sub-agents of ARK Travels in Mumbai. Felix Chan, Vice President Sales, NCLH said, “ARK Travels is already our top agent for NCL in India. Put it simply, I want ARK Travels to be our top agent for Oceania Cruises and Regent Seven Seas Cruises as well. ARK Travels needs to focus on the upper premium and ultra-luxury segments in India in order to sell Oceania Cruises and Regent Seven Seas Cruises effectively.  We need to work with ARK Travel together to reach out to a niche …

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