Tag Archives: Singapore Airlines

Vistara appoints Leslie Thng as the new CEO

The Board of Vistara (TATA SIA Airlines Ltd), and the two promoters of the company, Tata Sons and Singapore Airlines, as part of the plan, have named Leslie Thng to succeed Phee Teik Yeoh as Chief Executive Officer for Vistara, effective October 2017. This is subject to approval of the Government of India. Phee Teik Yeoh, currently the Chief Executive Officer of Vistara, will be returning to Singapore Airlines (SIA) to take up a senior appointment. Yeoh, who has been an SIA veteran, is credited with successfully leading Vistara since its establishment in January 2015. Thng, who started his career in SIA, has held many senior positions in the airline, and has significant experience across international markets and various businesses. Prior to being appointed Chief Commercial Officer for Budget Aviation Holdings (BAH, a Singapore Airlines owned holding company), he was Chief Executive of SilkAir. Leslie will lead Vistara in its next phase of growth, including international operations.

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Singapore to enhance air connectivity to India

Singapore is mulling over increasing airline services to India, which reportedly could make India the fastest-growing air-traffic generating market for Changi Airport, leaving behind China and Indonesia. There are talks of new flights being launched to Pune, Madurai, Bhubaneswar and Guwahati from Singapore, according to Lim Ching Kiat, Managing Director for Air Hub Development, Changi Airport Group. A total of nine airlines, including Singapore Airlines, Scoot, Tigerair, Air India and Jet Airways, fly between Singapore and India. Over 1.7 million passengers travelled between Singapore and India between January and May this year, which is a 15 per cent increase over last year. IndiGo also launched a new flight between Singapore and Bengaluru last month.

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SQ’s A350 daily service from Mumbai-Singapore from July 1

Singapore Airlines has announced the introduction of its A350 services to India. Mumbai will be the 16th destination within its network to receive the Airbus A350-900 aircraft. The daily scheduled Singapore Airlines flight SQ421 will be served by this new aircraft and the inaugural A350 service will depart from Chhatrapati Shivaji International Airport, Mumbai at 1145hrs on 01 July 2017. With advanced technology and superior operating efficiency, the A350-900 offers customers an improved travelling experience with features such as higher ceilings, larger windows, an extra wide body and lighting designed to reduce jetlag. Customers will also be able to enjoy our latest-generation cabin products as well as the award-winning, KrisWorld inflight entertainment system. The aircraft is fitted with 253 seats, in a three-class configuration – 42 in Business Class, 24 in Premium Economy and 187 in Economy. Singapore Airlines took delivery of its first A350-900 in March 2016 and now has 15 of the aircraft type in its fleet, with another 52 on firm order, including seven of an ultra-long-range A350-900ULR variant. Singapore Airlines is the launch customer for the A350-900ULR, for which deliveries will begin in 2018. The aircraft will be used to re-launch non-stop flights between Singapore and both New York and Los Angeles. “Singapore Airlines continually looks for opportunities to enhance the travel experience of our Indian patrons. The launch of A350 services to India is a testament to our commitment towards operating a modern and young fleet across the world,” said David Lim, General Manager India, Singapore Airlines. In conjunction with Singapore Airlines 70th anniversary, travellers from Mumbai can enjoy the A350 experience with special fares starting from Rs 22,070 to Singapore.

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Singapore Airlines introduces special website and mobile app offer

Singapore Airlines has announced a special offer exclusively for its new and existing KrisFlyer loyalty card members. Customers booking a Singapore Airlines or SilkAir (regional wing of Singapore Airlines) return ticket from June 16-30, 2017, on www.singaporeair.com or SingaporeAir mobile app will receive two complimentary flights on Vistara. This offer is valid for travel between July 01 and August 31, 2017, on Suites, First, Business and Economy (Flexi and Flexi Saver) fares. Travel on Singapore Airlines or SilkAir flights must originate from Ahmedabad, Bengaluru, New Delhi, Hyderabad, Kolkata and Mumbai. Except for Singapore Airlines Suites or First Class passengers who will be entitled to Vistara’s Business Class, customers will be allotted the same cabin class on their complimentary Vistara tickets with a travel validity from July 21, 2017 – August 31, 2018. Furthermore, travellers from India can redeem a complimentary S$20 Changi Dollar Voucher for use at all participating shops, restaurants and lounges when they transit at Singapore Changi Airport. Indian nationals can also avail of one-way, Visa Free Transit Facility for up to 96 hours in Singapore with a valid onward ticket and a valid visa from selected countries. The transit facility will be provided at the discretion of the immigration authorities.

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Scoot & Tigerair to complete merger on July 25

Come July 25, 2017, Scoot and Tigerair will be putting finishing touches to the integration of their reservation systems, flight schedules and connections, etc. by merging the two airlines to operate under a single brand. With the merger, Tigerair will operate under the Scoot brand, however the Scoot designator code (TZ) will be re-designated as TR. Scoot flight schedules (departure/arrival dates and times) will remain unchanged, i.e. flights will depart as scheduled, however instead of TZ, the designator code will be TR. For passengers travelling on any Scoot flight on, or after 25 Jul 2017, the airline will be sending out a separate email over the next few weeks (either directly or through the travel agency) to inform passengers of updated itinerary with the new Scoot designator code (TR). With the merger, Scoot will operate two different fleets of Boeing 787 Dreamliner (existing Scoot fleet) and Airbus 320 (Tigerair fleet repainted into Scoot livery). Some of their networks will be served by both fleets.

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Goh Choon Phong is new IATA Chairman

The International Air Transport Association (IATA) announced that Goh Choon Phong, CEO, Singapore Airlines, has assumed his duties as Chairman of the IATA Board of Governors (BoG) for a one-year term, effective from the conclusion of the 73rd IATA Annual General Meeting (AGM) in Cancun, Mexico. Goh is the 76th Chair of the IATA BoG, and the third CEO of Singapore Airlines to hold this position. Goh succeeds Willie Walsh, CEO of International Airlines Group. Walsh will continue to serve on the BoG and the Chair Committee. “It is an honor to serve as IATA’s Chairman for the coming year. While the industry’s global profitability may be strengthening, there is more work to be done as it is not evenly spread. Security is at the top of the agenda. We must improve our partnership with governments to meet the many emerging threats. Additionally, I will be paying special attention to progressing preparations for the Carbon Offset and Reduction Scheme for International Aviation (CORSIA), driving the modernization of cargo processes, and increasing transaction volumes with the New Distribution Capability. We have a busy year ahead.  I look forward to working with Alexandre and his team to represent, lead and serve the airline industry,” said Goh. Goh joined Singapore Airlines in 1990 and held senior management roles in Singapore and overseas before being appointed CEO in 2011. He was President of the 68th IATA AGM which was held in Singapore in 2011 and has served on the IATA BoG since then. IATA also announced the BoG agreed to appoint Akbar Al Baker, CEO of Qatar Airways, to serve for a one-year term as Chairman of the IATA BoG from June 2018, following …

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New Zealand ties up with two airlines to boost tourism

New Zealand has witnessed a steady increase in arrivals from India with 53,424 travellers visiting there as of March 2017, a 14.9 per cent growth from same period last year. To further boost the Indian tourist numbers, Tourism New Zealand is tying up with two airlines to promote the island country in the India sub-continent. The partnership between Tourism New Zealand, Singapore Airlines and Air New Zealand is valid from May 2017 to April 2018 and will seek to position Air New Zealand and Singapore Airlines as the preferred carriers for travelling to the country and promotional fares will be offered to passengers. The strategic partnership aims to encourage more travellers from key cities like Delhi, Mumbai, Bengaluru, Chennai, Hyderabad, Kolkata, Ahmedabad, Kochi, Coimbatore, Thiruvananthapuram and Vishakhapatnam. “New Zealand is the ultimate destination for many Indian travellers and special promotional fares provide a great opportunity to turn their dream holiday into reality,” said Tourism New Zealand regional manager, South and South East Asia, Steven Dixon. Elaborating on the initiative, David Lim, General Manager, India, said, “We offer 98 weekly connections from 11 cities in India to Singapore and together with our partner – Air New Zealand, we provide over 25 weekly, onward connections to three cities (Auckland, Christchurch and Wellington) in New Zealand.” Scott Carr, Regional General Manager-Asia, Air New Zealand, said, “India is one of our fastest-growing emerging markets and we’re excited about the potential of this campaign to reach more Indian travellers. Through our alliance and code share services with Singapore Airlines, we connect passengers from 11 Indian cities to Singapore, where they can access three non-stop flights a day to New Zealand.”

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Singapore Airlines & SilkAir sign codeshare with Air France-KLM

Singapore Airlines (SIA) and its regional subsidiary SilkAir have signed a codeshare agreement with Air France-KLM, which would come into effect from April 27, 2017. According to an official statement, under the agreement, Singapore Airlines will add its ‘SQ’ designator code to Air France-operated flights beyond Paris to 10 destinations – Aberdeen, Bordeaux, Edinburgh, Lisbon, Lyon, Madrid, Marseille, Newcastle, Nice and Toulouse. On the other hand, Air France will add its ‘AF’ designator code to Singapore Airlines-operated flights beyond Singapore to Melbourne and Sydney in Australia, as well as on SilkAir-operated flights to Kuala Lumpur and Penang in Malaysia, and Phuket in Thailand. Both the airlines would later discuss opportunities to expand the code-share to other airlines within their respective groups. The agreement is intended to provide customers more options and seamless connectivity when travelling between Australia, Southeast Asia and Europe. The airlines will also explore the possibility for Singapore Airlines’ KrisFlyer and Air France-KLM’s Flying Blue members to earn and redeem miles when travelling on the code-share flight segments

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Singapore Airlines and SilkAir to codeshare on Vistara

Singapore Airlines (SIA) and regional subsidiary SilkAir have signed an agreement to codeshare on Indian domestic flights operated by Vistara, with effect from March 14, 2017. Under the agreement, SIA will add its ‘SQ’ designator code to Vistara-operated flights beyond Mumbai and New Delhi to 10 destinations within India. SilkAir will add its ‘MI’ designator code to Vistara-operated flights beyond Bengaluru and Kolkata to six destinations within India. The codeshare agreement is Vistara’s first with another airline group, as well as SIA’s and SilkAir’s first with an India-based domestic carrier. As a result of the agreement, four new destinations will be added to the SIA Group’s India network, namely Bhubaneswar, Goa, Guwahati and Port Blair. SIA Group airlines currently serve 15 destinations in India from Singapore. Members of SIA’s and Vistara’s frequent flyer programmes, KrisFlyer and Club Vistara, will also enjoy additional tier benefits as a result of the new codeshare partnership. PPS Club and KrisFlyer Elite Gold members will enjoy lounge access, increased baggage allowance, and priority baggage handling, check-in and boarding when travelling on Vistara-operated flights. Likewise, Club Vistara Platinum and Gold members will enjoy the same benefits when travelling on SIA- operated flights. PPS Club and KrisFlyer members will also earn Elite miles when travelling on SIA codeshare flights operated by Vistara. “We are very pleased with our first codeshare agreement with Vistara, which represents a strengthening of our already strong partnership,” said SIA Senior Vice President Marketing Planning, Tan Kai Ping. “Through the new codeshare agreement, both SIA and SilkAir are able to expand our network reach in the important India market, providing our customers even more travel options and enhanced KrisFlyer benefits.” “We are delighted …

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SIA and SilkAir to fold surcharges into base airfares

Singapore Airlines and its regional arm SilkAir will fold fuel and insurance surcharges into their base airfares. Both airlines have already been showing the full price payable in their airfare advertising, inclusive of taxes and surcharges, since 2008. With the removal of the fuel and insurance surcharges as a separate component, customers will be presented with a single base airfare when purchasing tickets. This will not result in immediate changes to “all-in” fares, which will continue to be determined by market supply and demand, but is intended to provide a more simplified fare structure for customers. The folding in of fuel and insurance surcharges into base airfares will be implemented progressively by region, starting from 28 March 2017. It is expected to be completed by May 2017. Fuel and insurance surcharges will also no longer apply to KrisFlyer frequent-flyer programme redemption bookings with effect from 23 March 2017. Other changes will be made to the KrisFlyerprogramme with effect from the same day, including the removal of a 15 per cent discount for redemption bookings made online rather than via the call centre.

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