Tag Archives: Thomas Cook India

TCI opens 3 new outlets in Delhi and one in Rajasthan

Thomas Cook (India) has strengthened its presence with the opening of four new outlets in Delhi’s Rajouri Garden, Pitampura, Lajpat Nagar localities and Jodhpur in Rajasthan. This expansion augments Thomas Cook India’s distribution and reach in North India to 42 consumer access centres: 13 owned branches and 29 Gold Circle Partner (franchise) outlets. Thomas Cook India’s data has revealed high demand from India’s north markets, with strong growth of 25 per cent for January- August 2017 against the same period of the previous year. The year has seen significant uptake for favorites like USA & Canada, UK, France, Switzerland and Asia’s Singapore, Thailand, Malaysia; equally for Australia, New Zealand and South Africa. Emerging strongly are destinations like Hungary, Czech Republic, Croatia, Romania, Japan and Bali, as also exotic locales like Georgia and Azerbaijan. Rajeev Kale, ‎President & Country Head Leisure Travel & MICE, Thomas Cook (India), said “North India is a powerful source market for us at Thomas Cook India and we are witnessing strong growth of over 25% y-o-y across our leisure travel businesses lines. Our strategic intent is to maximise on this market potential via organic expansion and we’ve carefully selected high footfall centres for our new outlets in prime catchment locations within the larger NCR metro market; also Jodhpur in Rajasthan. Our new outlets give our customers in North India (across families, business travellers, millennials, senior citizens, students and NRIs) access to Thomas Cook’s experts right at their doorstep!”

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TCI to acquire Kuoni’s Destination Management Specialists in 17 countries

Thomas Cook (India) through its wholly-owned subsidiaries Thomas Cook India Group announced its acquisition of Kuoni’s global network of Destination Management Specialists, covering 17 countries across the geographies of the Americas, Africa, Middle East, Asia and Australia. The transaction will be completed post customary closing conditions. The multinational acquisition creates a strong global network that will transform the Thomas Cook India Group into a globally integrated travel services provider with the ability to leverage inherent synergies across its global travel portfolio. The agreement includes premium brands with expert knowledge of their respective regions, including, ‘Asian Trails’, ‘Desert Adventures Tourism’, ‘Gulf Dunes’, ‘Private Safaris (East & South)’, ‘Allied TPro’ as well as ‘Australian Tours Management’ and extends across 17 countries – USA, Canada, South Africa, Kenya, Namibia, The United Arab Emirates, Jordan, Oman, China, Malaysia, Thailand, Cambodia, Laos, Myanmar, Vietnam, Indonesia and Australia. Madhavan Menon, Chairman & Managing Director, Thomas Cook India Group said, “In keeping with the Fairfax strategic intent of fair and friendly acquisitions, our agreement to acquire Kuoni’s global network of Destination Management Specialists in 17 countries, provides us a significant expanded global footprint with enhanced presence in The Americas, Middle East, Africa, Asia and Australia- all favoured destinations for tourists and business travellers worldwide.” He added, “This acquisition is a strong reiteration that the Thomas Cook India Group continues to invest and grow its travel businesses globally with a view to creating strong value for its customers.”

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Thomas Cook to target leisure segment in smaller catchment markets

Thomas Cook (India), in a focused initiative to capture smaller, yet high potential local leisure markets, has conceptualised a unique customer outreach – going local- right to its customer’s doorstep. Given the demand for its ‘Grand Indian Holiday Sale’ Thomas Cook India has announced an extension, with a special Weekend Mega Holiday Sale, an on-ground activation across five key catchment localities in Mumbai and Navi Mumbai (Ghatkopar, Kandivali, Juhu, Fort and Vashi), carefully selected basis high potential demand. The venues are well located and popular with local consumers, offering optimal space for both the high traffic and interactions anticipated. This is targeted towards its high potential Maharashtrian and Gujarati customers. The weekend sale bonanza offers customers a range of attractive deals and the advantage of spot discounts up to Rs. 40,000 per person on Thomas Cook India’s holiday packages, with an added incentive of a ‘Child Travels Free’ or its Holiday pe Holiday Free’ offer on select international tours. For customers who pay the entire amount upfront, Thomas Cook India offers a further discount of up to nine per cent on select international departures. Rajeev Kale, Thomas Cook India’s President & Country Head – Leisure Travel, MICE said, “Our customers are increasingly emerging from small local pockets within larger cities, and our intent was to reach out to our customers by going local- right to their very doorstep! The Grand Indian Holiday Sale extension over the weekend will be available at 5 highly popular venues across key catchment localities across Mumbai and Navi Mumbai. Mumbai currently contributes more than 15 per cent to our holiday business and given the high growth potential, we intend to leverage this market to the …

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Thomas Cook India arm acquires 64% stake in Comtel Solutions

Thomas Cook India’s arm Quess Corp has acquired 64 per cent stake in Singapore-based technology service provider Comtel Solutions Pte Ltd for an undisclosed sum. “Quess Corp Ltd, a subsidiary of Thomas Cook (India) Ltd, has completed acquisition of 64 per cent equity in Comtel Solutions Pte. Ltd., Singapore on February 14, 2017,” the company said in a filing to BSE. Thomas Cook India, however, did not provide any financial details on the stake acquisition. Quess Corp is a business services provider operating in four broad segments: Global Technology Solutions, People and Services, Integrated Facilities Management and Industrial Asset Management. Comtel Solutions Pte Ltd has been in business for over a decade and has expanded across Asia Pacific and several industry verticals. Its divisions work across various sectors and the solutions developed by it cover areas such as banking, high-tech manufacturing, telecommunication, logistics and healthcare industries. (Source: The Economic Times)

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TCI’s ‘The Grand Indian Holiday Sale’ to help expand India’s holiday market

Thomas Cook (India) Ltd. in a strategic initiative to expand India’s travel market, has conceptualised an annual property, “The Grand Indian Holiday Sale”, carefully timed to coincide with the peak booking window for summer vacations- India’s largest holiday season. The focused intent to catalyse holiday demand is delivered via a range of specially curated offers and discounts targeting India’s quintessential ‘value seeker’. This intense 10 day sale offers India’s travellers a range of attractive deals and discounts on both domestic and international bookings, covering flights, hotels and holiday packages. To capture its diversity of customers, digitally native and retail, and ensure convenience and easy access, “The Grand Indian Holiday Sale”, is available across Thomas Cook India’s omnichannel network – its online platforms (mobile & website), call centers & extensive offline outlets. Thomas Cook India’s ‘The Great Indian Holiday Sale’ extends across the company’s portfolio of India and International destinations and will be promoted via an intense marketing blitz across outdoor, print and digital over a two week period, across key metros of Mumbai, Delhi, Bengaluru, Chennai, Hyderabad, Kolkata, Pune and Ahmedabad. Abraham Alapatt, President & Group Head – Marketing, Service Quality, Financial Services & Innovation, Thomas Cook India said, “The Grand Indian Holiday Sale’’ has been conceptualized as a powerful annual property making holidays affordable for every Indian. The initiative is designed to leverage the critical booking period for India’s peak vacation season with exciting deals, thus driving demand and conversions. As a pioneer in the industry, our grand sale in the travel and holiday category intends to build a strong annual property that Indian travellers look forward to every year.” He added, “In addition to the range of attractive …

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Thomas Cook opens Gold Circle Partner outlet in Bikaner

Thomas Cook India has opened a new Gold Circle Partner outlet in Bikaner. The Thomas Cook Gold Circle Partner programme is an exclusive partner programme for tour operators and travel agents in India that helps in increasing the brand’s presence and reach across the country. With this programme, the Gold Circle Partner reaps benefits of a brand association with Thomas Cook, along with knowledge sharing, training and expertise to manage a travel business. In addition, a Gold Circle Partner is empowered to provide customers with a wide range of travel and financial products & services, including sales & marketing support for customer retention and further new business development, thereby enabling them to reach out to a larger customer base. Rajeev Kale, President & Country Head Leisure Travel & MICE at Thomas Cook India Limited said, “We have observed that India’s Tier II and III markets exhibit immense potential for growth and we want to be a catalyst in this key opportunity. Bikaner is a ]new market for our travel and travel related businesses and we believe that the city offers tremendous potential to cater to a diversity of retail consumers such as business families, government employees, and business and leisure travelers. Our newly opened outlet in Bikaner is located in a well-known commercial hub- right in the heart of the market.” With this new Bikaner outlet, Thomas Cook India’s network in Rajasthan extends to 10 locations across the state, offering its customers easy access via 2 owned branches in Jaipur and Udaipur and 8 Gold Circle Partner outlets (3 in Jaipur, and one each a Kota, Udaipur, Jodhpur, Alwar and now in Bikaner).

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TCI inaugurates Thomas Cook Mini in Rudrapur

Thomas Cook (India) has chosen Rudrapur for the launch of its ‘Thomas Cook Mini’ in Uttarakhand-a strategic deployment of small technology assisted outlets to aggressively harness the growth potential emerging from India’s Tier III markets like Rudrapur. The Thomas Cook Mini outlet at Rudrapur was inaugurated Tilak Raj Behad, Chairman of Uttarakhand State Seed and Organic Production Certification Agency and former Cabinet Health Minister, Govt. of Uttarakhand, in the presence of Ambreesh Rastogi and Ankul Kumar, Associate Vice Presidents, Foreign Exchange, Thomas Cook (India) Ltd. Thomas Cook India’s internal research having highlighted the powerful growth potential of Rudrapur (a significant source market for Foreign Exchange segments of Overseas Study/Students, Outward Remittances and Prepaid Cards), the Company conceptualised a strategy of small technology assisted outlets to rapidly penetrate this underserved market, and hence the launch of its innovative Thomas Cook Mini. The Thomas Cook Mini outlet at Rudrapur has been designed optimising space and will be manned by a 2 member team, equipped with technology via mobile devices/tablets for seamless online connectivity to central systems, thus facilitating quick customer transactions.

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Thomas Cook felicitates 270 students in Mumbai

Thomas Cook India Limited’s education and training vertical, Centre of Learning, felicitated 270 students of the 2015-2016 batch at its fifth Convocation Ceremony held at the Indian Merchants Chamber, Mumbai. The ceremony was graced by the Chief Guest Craig Astridge, Regional Head, Marketing and Commercial Services, Asia-Pacific International Air Transport Association. Other guests at the event included Lokesh Matta – Regional Training Business Development Manager, South Asia at International Air Transport Association (IATA) along with Soraya Homchuen – Director, Tourism Authority of Thailand, Abraham Alapatt, President & Group Head – Marketing, Service Quality, Financial Services & Innovation, Thomas Cook (India), and Smeeta Gulvady,‎ Vice President & Head- Centre of Learning at Thomas Cook (India). The Centre of Learning Convocation Ceremony honoured its students who had successfully completed the Travel Professional Program, a Post Graduate Course in Travel & Tourism Management, Certificate Course in World Tour Management, IATA. Scholarship certificates and special prizes were awarded to top performers of Centre of Learning’s Travel Professional Program – a Post Graduate course in Travel & Tourism Management.

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Thomas Cook signs MoU with MP Tourism to train 660 agents across 20 cities

Thomas Cook Tours (TCT)’s Centre of Learning, also the education and training vertical of Thomas Cook (India), intimated its holding company that a memorandum of understanding (MoU) has been signed between Sharad Nautiyal, General Manager Training, representing the Madhya Pradesh State Tourism Development Corporation Limited and Smeeta Gulvady, Vice President & Head, Centre of Learning, Thomas Cook (India) Ltd. in the presence of Hari Ranjan Rao (IAS,) Managing Director, Madhya Pradesh State Tourism Development Corporation. Under the MOU, Thomas Cook’s Centre of Learning will impart training programmes – ‘Explore Madhya Pradesh’ via engaging learning modules to over 660 travel agents, covering 20 cities (Kolkata, Noida, Gurgaon, Delhi, Lucknow, Varanasi, Ahmedabad, Surat, Vadodara, Rajkot, Pune, Nasik, Nagpur, Mumbai, Goa, Raipur, Chennai, Hyderabad, Cochin and Bengaluru) in the next two months. A qualifying evaluation will be followed post the training session and top 2 winners from amongst the 660 travel agents across 20 cities will be hosted for a 2 nights/3 days hotel stay by Madhya Pradesh State Tourism Development Corporation Limited.

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Thomas Cook to install pre-fabricated toilets at key tourist locations

Thomas Cook (India), in its bid to improving tourist infrastructure and promote better sanitation-hygiene at tourist destinations has announced the pilot launch of pre-fabricated sanitary installations. Udhagamandalam (Ooty) was chosen as the first site for this initiative. The Thomas Cook India toilet units can be used free of cost. Abraham Alapatt, President & Group Head-Marketing, Service Quality, Financial Services & Innovation, Thomas Cook (India), said, “Through this initiative, we at Thomas Cook India, intend to improve the sanitation and hygiene of prime tourist locations across India. While the choice of location depends upon various factors like community need, land availability, clearances/approvals from local administrative bodies, availability of resources, etc., we are looking at targeting major tourists hubs to further the Government’s Swachh Bharat Abhiyan. We have identified prime destinations in India that receive high tourist footfalls but face a deficit of sanitation facilities for this.”

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