Professionalisation can make family travel firms scale business globally: Subhash Goyal

Speaking at the TravTalk ThinkTank at Le Meridien, New Delhi on succession planning for family-run travel agencies, Subhash Goyal emphasised that expansion is not linked only to selling a company, going public or involving outside investors. “It is not necessary that only when you go public or you sell the company or you have outside investors, will you grow.” He argued that professionalism is the only sustainable path forward. “Without 100% professionalism, it will not work.”

He added that companies must choose between remaining small or becoming bigger, urging Indian businesses to aspire to multinational status like that of Dabur and Haldiram’s.