Only 8% of refunds to agents from Jet Airways: IATA

International Air Transport Association (IATA) has released a letter to national associations that states that agencies will receive only 8% of the total refunds from Jet Airways. The letter states, “Unfortunately, the balance of the Security Deposit held by IATA (after settling 100% of all refunds up to the date of suspension) was not sufficient to cover all the remaining refunds that have been approved by Jet Airways in the post-suspension refund process. Therefore, IATA will have to pro-rate the total refund against the net remaining balance withheld, which means that your agency will receive approximately 8% of the total refunds approved by the airline.” This will be automatically included in their billing. Refunds that have been rejected by the airline will not be processed.

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