Airports need to attract more non-stop, long-haul services: CAPA India

In its webinar, ‘Reinventing the Airport Business Model in India’, CAPA India said that the current crisis must force a re-think and re-invention of the airport business model over the next five years. To increase aero and non-aero revenue, airports need to attract more non-stop, long-haul and wide-body services. Post-COVID, passengers may prefer non-stop flights instead of flights via a hub. CAPA India also talked about the need to reinvent the approach to route development, which should be more holistic and include forward bookings, travel search trends, consumer survey and travel trade research.