Equip yourself with appropriate digital infrastructure: Anoop Kanuga

As part of the panel during a webinar on risk management recently, Anoop Kanuga, MC Member of Travel Agents Association of India (TAAI) and Head of its Tourism Council, said, “Training existing talent to improve efficiencies will take precedence in the current situation. Digitization will play an important role and travel agencies will have to ensure that they are equipped with appropriate digital infrastructure to be ahead of the curve. Those who are nimble and are able to move quickly and address the changing needs of the traveller will emerge as winners in the long run.”