Tourism Breaking News
LOT Polish Airlines completed the renovation of the Polonez Business Lounge at Warsaw Chopin Airport. The renovated space is now available to authorised passengers, departing from Warsaw. With this comprehensive transformation, LOT elevates its service standards, offering greater comfort tailored to the needs of all travellers. The lounge provides an ideal setting before the next stage of their journey. The refurbishment aligns with the national carrier’s strategic goals for 2024-2028.
“We aimed to create a space that not only meets the highest standards of comfort but also redefines the travel experience for passengers who value modernity, exclusivity and a premium atmosphere. The LOT Business Lounge Polonez now combines elegance with functionality offering more space, innovative solutions and carefully selected amenities that enable both relaxation and productivity. We wanted every guest to feel special and experience Polish hospitality at the very heart of our connecting hub, Warsaw Chopin Airport. We are delighted to welcome guests to our LOT Business Lounge Polonez,” said Izabela Leszczyńska, Director, Product Development and Customer Experience, LOT Polish Airlines.
A major advantage of the redesigned interior is the expanded usable space the Polonez Lounge now offers over 860 m² for guests, following a 153 m² expansion. As a result, the LOT Polish Airlines lounge offers more than 60 additional seats. New features in the expanded section include a self-service bar and a conference room, equipped with a screen and electrical outlets.
Relax Spot by Phenomé x LOT is a unique relaxation space where passengers can enjoy premium skincare treatments. The beauty salon is a rare service available in only a handful of business lounges worldwide, making LOT Business Lounge Polonez truly stand out. Relax Spot by Phenomé x LOT was created in collaboration with the Polish cosmetics brand Phenomé, whose products are also available on-board Boeing 787 Dreamliner aircraft.
Access and Entry Rules
The LOT Business Lounge Polonez is located in the Schengen area of Warsaw Chopin Airport and is open daily from 5 am to 11 pm local time. Complimentary access is available to:
- Business Class passengers on flights operated by Star Alliance member airlines,
- Business Class passengers transferring to domestic flights,
- Passengers travelling on LOT Business Class charter flights who hold a Senator or SA Gold card,
- Miles & More cardholders:
- HON Circle members travelling on a flight operated by a Star Alliance carrier,
- Senator/Star Alliance GOLD members travelling on a flight operated by a Star Alliance carrier,
- Frequent Traveller members travelling on a flight operated by LOT, Lufthansa (LH), Austrian Airlines (OS), Brussels Airlines (SN), SWISS (LX) or Croatia Airlines (OU).
Other LOT Polish Airlines passengers: LOT Business Class on charter flights, LOT Premium Economy Class on mid- and long-haul and charter flights, and LOT Economy Class passengers on short- and mid-haul flights can purchase entry to the Polonez business lounge at their website, through sales agents, the Contact Centre, or at Warsaw Chopin Airport.
