AI to operate from Terminal 2 at London Heathrow

Air India at London Heathrow is operating from Terminal-2 instead of Terminal 4, starting January 25, 2017, according to a communication from Air India to the travel industry. Terminal 2 is the designated Star Alliance Terminal at London Heathrow, which Air India will be sharing with 25 other Star Carriers. Air India will be operating out of Zone D. Terminal 2 has self-service Kiosk check-in for economy class passengers followed by bag drop. The check-in kiosk and bag drop will be shared with other airlines in Zone-D. Although, for Premium passenger, Air India will have dedicated counters.In view of self-service kiosk check-in at Ter-2, passenger may be encouraged to use web check-in, mobile check-in, advanced seat reservations etc. to have a smooth check-in experience at T-2.