In a shocking discrimination against IATA agents based in India, Air India has restricted sale of tickets from India to Canada to its city offices and web platform. IATA agents based here cannot issue India-Canada tickets, while travel agents worldwide, including the OTA’s having offices outside India, can access and sell AI inventory to Canada. Lodging a protest with Air India in this regard, AI has been practicing this since the onset of the pandemic. Abbas Moiz, general secretary, TAFI, said it is disappointing to see this discrimination by the new management, the TATA Group, too.