Giving a huge boost to cruise tourism, e-visa services have been extended to five sea ports in the country, informed Vinod Zutshi, Secretary – Tourism, Govt. Of India. “The ports in Mumbai, Chennai, Kochi, Goa and Mangalore will allow entry to tourists travelling on e-visa. This has been done for the very first time and is expected to facilitate cruise tourism,” he announced at the PATA India AGM held in New Delhi.

Mumbai based ARK Travels has strengthened its ties with Norwegian Cruise Lines Holdings (NCLH). As a Preferred Sales Agent (PSA) for Norwegian Cruise Lines (NCL) over the last many years, ARK Travels will now promote and sell upper premium and ultra-luxury segments in the Indian market. Kishan Biyani, Managing Director, ARK Travels, says, “We are all geared to welcome the upcoming holiday season, we anticipate a 15 per cent increase in inquiries for NCLH products as compared to last year. NCLH group’s fleet of 20 cruise ships along with our existing cruise and resort products will further cement our position in the luxury cruise and holiday segment in India.” Starting this holiday season, the 20-year old travel firm will leverage its pan-India network of 300-plus travel agents to sell NCL Holdings Oceania Cruises and Regent Seven Seas Cruises targeting the upper premium and ultra-luxury clientele. The newly christened initiatives by both will see jointly planned roadshows and presentation, familiarisation trips for sub-agents, marketing collaterals and joint meetings to attract corporate clients from India. The announcement came on the heels of ARK Travels throwing a cocktail and networking dinner to appreciate NCL Holdings along with sub-agents of ARK Travels in Mumbai. Felix Chan, Vice President Sales, NCLH said, “ARK Travels is already our top agent for NCL in India. Put it simply, I want ARK Travels to be our top agent for Oceania Cruises and Regent Seven Seas Cruises as well. ARK Travels needs to focus on the upper premium and ultra-luxury segments in India in order to sell Oceania Cruises and Regent Seven Seas Cruises effectively.  We need to work with ARK Travel together to reach out to a niche …

Carlson Rezidor Hotel Group has announced the opening of its first Radisson Blu in Coimbatore. It is the second-largest city in Tamil Nadu. Centrally located on Avinashi Road and a mere seven kilometers away from Coimbatore International Airport and Coimbatore Junction, the city’s primary railway station, the hotel is also close to textile and engineering industries, educational institutions and multi-specialty hospitals. Raj Rana, Chief Executive Officer, South Asia, Carlson Rezidor Hotel Group, said, “Radisson Blu Coimbatore is set to raise the bar on the city’s upper-upscale hospitality landscape and bring new standards to the city. We are honored to be partnering with GBJ Hotels Pvt. Ltd and appreciate their trust in our brand and expertise. With 140 hotels in operation and under-development, this hotel will be a valued addition as we expand and grow our footprint in South India.” G. Balasubramaniam, Managing Director, GBJ Hotels Pvt. Ltd., added, “This is our first hospitality venture and we are happy in the strong leadership of Carlson Rezidor Hotel Group and its South Asia team.  We are confident that their proven experience and marketing expertise will benefit the hotel and I look forward to a mutually rewarding long-term association with the Group.”

The Travel Agents Association of India (TAAI) has signed an academia-industry partnership MoU with the School of Tourism and Hospitality at DY Patil University in Nerul in Mumbai’s Navi Mumbai region. It was signed on December 2, 2016 between Vandana Mishra Chaturvedi, Director, School of Hospitality and Tourism Studies, DY Patil University and Jay Bhatia on behalf of TAAI at the second International Conference on Tourism and Hospitality held for the students at the university campus. Bhatia shall also be on the advisory board of DY Patil University. Sampat Damani, Chairman Western Region, TAAI, said, “We are continuing with our agenda to educate and mentor Generation Next with relevant training and making the curriculum more to the industry specific. It is a historic day for the industry when two giants the DYPU and TAAI have signed an MoU to ensure students and the future of the tomorrow are so keen to be a part of the tourism and hospitality industry.”

Garuda Indonesia has announced that they will be starting flight services from Mumbai to Jakarta from December 12. The prices of the flight will start from Rs. 27,600, and the flight would offer further connection to Bali from Jakarta. Bird Travels is the GSA for the airline in India.

Sabre Corporation and its partner in the payment space Conferma have integrated the Sabre Virtual Payment solution for air tickets into the Sabre Red Workspace used by more than 425,000 agents around the world. An industry first, the enhanced digital payment capability is offered as a new standard form of payment, giving agents the ability to generate virtual cards as part of existing ticketing and payment processes. The new payment method will be listed alongside credit cards, cash or check options, providing flexibility within a seamless payment process for the agency, corporation and the traveller. The standard payment integration eliminates the need for mid/back office providers and online corporate booking tools such as GetThere to modify their business processes and incur additional technical expenses. “The new black” for air ticketing payments, Sabre Virtual Payments gives agents the option to set credit limits, apply date restrictions and define merchant categories – a set of controls that help agents to pay more efficiently while reducing the risk of fraud. Sabre’s Virtual Payment can be used at time of ticketing, refunding and exchanging, and it can be stored in customers’ preferences through the Sabre Profiles capability. “For each air ticket, the traditional forms of payment challenge travel agents with high risk of fraud, exposing corporate accounts and requiring extra time for reconciliation. A more secure and efficient way to pay is now available for Sabre-connected agencies, and it is part of the core reservation flow in the Sabre Red Workspace and Sabre APIs,” said Neil Fyfe, vice president of Virtual Payments at Sabre. “In addition when using virtual payments within the GetThere booking tool, we provide incremental detailed reconciliation data available for expense …

Best Western Hotels & Resorts has announced a partnership in India with RoomsXML, an accommodations wholesaler that exclusively services travel agents. Tajinder Singh, Vice President, Sales and Marketing, Best Western Hotels & Resorts India, Bangaldesh & Sri Lanka, said, “We will provide them with ready access to our more than 4,100 hotels around the world. RoomsXML meets our business needs and aspirations as we look to grow our footprint across the region, and we are confident they will help us be successful in our mission moving forward.” RoomsXML is a winner of numerous industry awards and accolades, including India Travel Awards – West. All properties available on roomsXML are 3-stars and above.  RoomsXML is also the world’s first system to have a dedicated mobile interface exclusively for travel agents. Prakash Bang, MD, RoomsXML, said, “We believe our focus has led Best Western Hotels& Resorts to choose us as a preferred direct distribution partner. We are excited to formalise our relationship with Best Western. The association will bring incredible value to our travel agent partners, who will gain from seamless access to the company’s global portfolio of 4,100 hotels.”

Stayzilla has got on board with Assam Tourism Development Corporation for the joint promotion and development of homestays in the state. The MoU was signed in the strategic presence of Ankit Rastogi, Vice President Marketplace, Stayzilla and Anurag Singh, Managing Director, Assam Tourism Development Corporation. With this association, Stayzilla becomes the first aggregator to associate with governments in the East. Under this agreement, Stayzilla will lend its expertise to Assam Tourism Development Corporation to conduct verification procedures and jointly boost homestays and unique stay experiences within Assam. ATDC as Implementation Agency for Department of Tourism, Assam will be one of the first state tourism bodies to launch a model Rural Homestay scheme providing financial incentive for development and standardization of new Homestays in Assam. This partnership will also enable verification and training of these New Homestays being developed right from the start. Stayzilla’s team in the North East, headed by Regional Office of Kolkata, will be part of the Service and Quality Assurance Committee under ATDC for Inspection which includes property verification and screening. The Tourism Board & Stayzilla will also jointly conduct educational and training sessions for registered homestays on best practices such as online usage, content management, operations and expense management. Stayzilla team will also be involved in imparting Hospitality and Skill Training to all the New Homestays under the ATDC scheme.

Air India launched its first direct flight from Delhi-Madrid at a gala ceremony in Delhi, which was graced by P. Ashok Gajapathi Raju, Minister, Civil Aviation; Pankaj Srivastava, Director-Commercial, Air India; I Prabhakara Rao, Chief Executive Officer, Delhi International Airport; Ignacio Ducasse Gutierrez, Tourism Counselor, Embassy of Spain in India and Director, Tourism Office of Spain in India, Mumbai; and other dignitaries from the travel and tourism industry. Madrid is Air India’s ninth European destination and 42nd international destination. Srivastava addressed the gathering and said, “The nine-hour flight would be able to cut down the flying time to Madrid by 4-5 hours, and would offer further connections to South American countries like Argentina, Brazil, Columbia and Chile.” The thrice a week flight with a  B787 Dreamliner, offers a convenient departure at 1425hrs from Delhi and arrival at Madrid at 2020hrs. From Madrid the departure time is 2150hrs and arrival in Delhi at 1110hrs the next day.

Goa Tourism Development Corporation (GTDC) has brought all tourism business’ under the ambit of cashless transactions. Whether hotel reservations, package tours, cruise rides or any other tourism service, GTDC has introduced systems that have facilitated cashless transactions, both on-line and off-line. Cashless facility is made possible by GTDC through online portal, booking of services and products through mobile app on iOS and android platform at GTDC residencies and restaurants through point-of-sale machines thus enabling a 360-degree approach to the new cashless system. GTDC is also working  to introduce  pay wallets and  talks are  underway  with  leading pay wallet  providers so that  pay wallets can be accepted  as another mode of   cashless payments. The Santa Monica Jetty also offers payments through credit cards and debit cards. Nilesh Cabral, Chairman of Goa Tourism Development Corporation said, “To further this  process,  the launch of  the  new e-commerce portal and mobile app  in February this year has  provided  a fool-proof platform for e-business and cashless transactions  also bringing  other tourism stakeholders into the cashless circuit. Official records from the  GTDC reveal that  cashless transactions  to the tune  of Rs 2.5 lakh to Rs 3 lakh are executed daily for various  services provided by the GTDC which  is in addition to  cashless  transactions recorded on GTDC’s e-commerce portal and mobile app.” Gavin Dias,  General Manager (Hotels), GTDC said,  “All GTDC residencies are provided with point-of-sale (POS) machines to facilitate cashless payments and most tourists prefer to use this facility. It is encouraging to see tourists opting for cashless transactions.” He pointed out that  in addition to  cashless business for  GTDC’s hotel accommodation,  GTDC through the e-commerce portal has direct tie ups with  more than  160 …