FHRAI urges FSSAI to extend timeline to implement License number on bills

Federation of Hotel & Restaurant Associations of India (FHRAI) has requested Arun Singhal, CEO, Food Safety and Standard Authority of India (FSSAI) to extend the timeline to implement the mentioning of FSSAI License number on bills for FBOs on the backdrop of the pandemic’s impact to Hospitality businesses. The association says that it is in favour of the FSSAI’s latest order, which will help set up a robust customer grievance system in the country. “FHRAI appreciates the FSSAI’s endeavour to set up a robust customer grievance system in the country. This will also improve the overall awareness of FSSAI and its underlying objectives of creating a safe and hygienic ecosystem for FBOs. While this is a great initiative, it has to be taken into account that at present, the tourism and hospitality is the most impacted sector by the COVID19 pandemic. In all probabilities, it will be the last one to recover as well. During such times of deep crisis, the implementation of this order would entail a lot of additional expenses on businesses. Printing new receipts, invoices, bills, cash memos as well as updating software and PMS, among other ancillary activities will only burden the cash-strapped industry even more. Hence, we request the FSSAI to extend the timeline for implementation of the order until such time that some normalcy returns to the sector,” says Mr Gurbaxish Singh Kohli, Vice President, FHRAI.