FHRAI urges Ministry Of Consumer Affairs to safeguard hotel/restaurant operators from unfair trade practices

FHRAI has shared its suggestions on the proposed amendments to Consumer Protection (e-Commerce) Rules, 2020 to Anupam Mishra, Joint Secretary, Department of Consumer Affairs, Ministry of Consumer Affairs, Food and Public Distribution. The suggestions aim to cover the duties and responsibilities of sellers, of e-commerce entities as well as to protect the consumer and hotels and restaurants owners in case of deficiency in services.