Kenya Airways suspends Nairobi-Mumbai route

Following the implementation of Visa restrictions by India government due to the Corona virus outbreak, Kenya Airways has cancelled flights between Nairobi and Mumbai with schedule change between March 17 and April 15.

FOR WHOLLY UN-UTILISED TICKETS

1. Full refund is allowed for KQ210/KQ211 only for travel dated March 17- April 15

2. Refund application should be submitted on or before March 31 2020.
3. endorsement while refunding: Cancellation of KQ(Flight NBR)/ Date

FUTURE ITINERARY CHANGES

1. Customers can change to a flight of equal or lesser value with no change fee .
2. If the new fare is of lesser value, there is no refund or residual of the fare difference.
3. If the new ticket is a higher fare, the customer only pays the fare difference