Dr Sagnik Chowdhury, Deputy Director General & Regional Director (West & Central), Ministry of Tourism, Govt of India, along with his team made a detailed presentation to members of TAAI Western India in Mumbai on the merits of being an MoT-accredited travel agent and the approval process. Underlining some tweaks in the categories, his team also fielded some questions and challenges from the members. He said, “We also highlighted our certification programme which will go a long way in empowering their staff towards a more solid career in tourism.”