Oman Air has been awarded the 2024 Five-Star Major Airline rating by the Airline Passenger Experience Association (APEX) for the fourth consecutive year. The APEX Five Star and Four Star Airline Awards, formerly APEX Official Airline Ratings™, were created based on neutral, third-party passenger feedback and insights gathered through APEX’s partnership with TripIt from Concur, the world’s highest-rated travel-organising app.
Nearly one million flights were rated by passengers across more than 600 airlines from around the world using a five-star scale, and are independently certified by a professional external auditing company.
The award is the latest in a string of accolades Oman Air has received from APEX, including the 2022 Passenger Choice Award® for Best Seat Comfort in the Middle East, as well as the Five-Star Major Airline rankings for 2023, 2022 and 2021. The airline was also recently named ‘Best Airline Staff in the Middle East’ at the Skytrax 2023 World Airline Awards, a testament to its unwavering commitment to setting new benchmarks for guest experience, year on year.