The Travel Agents Association of India (TAAI) Western Region invited Yossi Fatael, Vice President, UFTAA, and Chairman, Air Matters, to conduct an in-depth presentation on New Distribution Capability (NDC) and IATA’s NewGen ISS in Mumbai. Also present was Sunil Kumar, President, UFTAA and National President, TAAI, and a few members of the Managing Committee. The presentation titled ‘Changing Trends in the Travel Industry and its Impact’ highlighted the travel agents’ perspective on these two important subjects. TAAI will conduct a similar workshop in New Delhi on January 30 at The Claridges from 4 pm onwards.