The TAAI Northern Region team celebrated its 73rd year of establishment in Delhi, marking a significant milestone for the travel industry. Gracing the occasion were RK Suman, Regional Director North, Ministry of Tourism, and Neeraj Malhotra, Chairman, TAAI-Northern Region. The event brought together TAAI members, travel agents, and key industry stakeholders, fostering dialogue on pressing issues and collaborative opportunities. Members leveraged the event to discuss the challenges being faced by them in diverse areas and activities to be conducted in the future.
A presentation on how to use the NIDHI portal has also been held to guide members on registering as travel agents. NIDHI ID (NID) is a unique national identifier for relevant stakeholders in the tourism, which improves delivery of services. One can avail of the benefits and incentives through it. Apart from this, registered entities can apply for relevant Certification/Classification/Recognition on this portal.
Emphasising his commitment to educate members and provide support to them, Neeraj Malhotra, said, “My priority is to empower our members through knowledge-sharing events like these. I am dedicated to resolving their issues, be it with IATA, VFS, hotels, or airlines”. Aligning with TAAI’s national leadership vision of ‘members first,’ he informed us he is taking multiple initiatives to resolve members’ concerns including staff insurance policies and regular feedback forums. He also revealed that the launch of the association’s new logo will be held in January, 2025.
Looking ahead, Malhotra expressed excitement about future milestones. “January 2025 will see the launch of TAAI’s new logo, to be unveiled in Delhi and Mumbai, as we gear up for TAAI’s 75th year in 2026—our golden jubilee,” he shared.
Highlighting a major concern, he called out the inefficiencies of VFS Global. “Their operations are uncalled for, and the additional charges imposed on services are unfair.” He said, “They should consider travel agents as their extended arms and should ease the process for travel agents.”
The event served as both a celebration of legacy and a platform to address industry concerns, showcasing TAAI Northern Region’s commitment to the priorities of its members’ interests and driving meaningful progress in the travel sector.