With industry-wide air travel demand (in RPKs) having dropped by 65.9% year-on-year, Willie Walsh, IATA’s Director General, says, “2020 was a year that we’d all like to forget. But analysing the performance statistics for the year reveals an amazing story of perseverance. It was the rapid action by airlines and the commitment of our people that saw the airline industry through the most difficult year in its history.”