Union Minister for Tourism (I/C) KJ Alphons has inaugurated the Tourist Facilitation and Information Counter at Indira Gandhi International Airport in Delhi. The counter is located at the T3 arrival gates of the airport. Opening the first-of-its-kind facilitation centre for visitors, Alphons said that this shall be of great help to the tourists visiting the country. He further added that the counter shall cater to non-English speaking tourists also as the counter will be connected to the 24*7 Helpline – ‘1363’ of the Tourism Ministry where the tourists can speak directly with the foreign language agents and get guidance in French, German, Italian, French, Portuguese, Russian, Japanese, Korean, Chinese and Arabic. The Ministry of Tourism has set-up this counter with an objective to provide 24*7 information to both domestic and international visitors arriving into IGI Airport, New Delhi. The Tourist Facilitation Counter will be manned by two staff members and a supervisor to answer the queries of the tourists and also guide them with information. The counter is also stocked with sufficient high-quality tourist literature and brochures to be provided to the tourists. Along with it, the Tourism Ministry is also starting facilitation counters in Mumbai, Chennai, Kolkata, Gaya and Varanasi.

The India pavilion at World Travel Market 2018 in London was packed with activities for the trade and consumers alike. Addressing a press conference, Rashmi Verma, Secretary-Tourism, Government of India, enlisted the achievements of the Ministry. Accompanying Verma were Pramod Kumar Singh, Tourism Minister, Bihar; Vellamandi N Natarajan, Tourism Minister, Tamil Nadu; Aashima Mehrotra, Director, Ministry of Tourism and Charanjeet Singh, Deputy High Commissioner of India to the UK. Verma highlighted, “Last year has been a very good year for India tourism with a growth of about 14 per cent in foreign tourist arrivals and about 19 per cent in terms of foreign receipts, much more than the global growth of 6.8 per cent. We also crossed the 10 million mark for the first time. This was possible because of our adoption of the multi-pronged strategy. We focus hugely on creating world-class infrastructure in and around our tourist sites.” She pointed out, “Incredible India 2.0 campaign is more thematic in nature. Looking at the needs and demands of major markets like the US and the UK, we have made some thematic films on niche products like adventure, yoga, Ayurveda, etc. This campaign focuses heavily on social media besides print and electronic media. We are hopeful that through this new Incredible India campaign we will be able to encourage people to revisit india, stay longer and experience the various products we have on offer.” The MOT also recently concluded two new events — India Tourism Mart (ITM) and Paryatan Parv —to create awareness about India both internationally and domestically. “More than 250 foreign buyers participated at the first-ever ITM. Buddhist Conclave was also held to showcase various Buddhist destinations in India.” The key initiative of introduction …

AbhiBus has bagged the online bus ticket reservation system project from the Kerala State Road Transport Corporation (KSRTC). The online system provides an option for users to reserve bus tickets on the official website of KSRTC. Doing it online gives users an opportunity to access booking and reserve their bus tickets 30 days in advance. AbhiBus will also deploy a user-friendly mobile app for KSRTC that can be used for reserving ticketing through their mobile phones. Kerala becomes the fifth state road transport corporation in the country that AbhiBus would be engaged with after Telangana, Andhra Pradesh, Karnataka and Himachal Pradesh. Commenting on the engagement with KSRTC and the unique system for Sabarimala pilgrims, Sudhakar Reddy Chirra, Founder & CEO, AbhiBus said, “AbhiBus is the pioneer in the service of creating online bus ticket booking platforms for private bus operators and State RTCs in the country. Our success over the years and the wide reach we enjoy stands to testify the technological supremacy AbhiBus enjoys in the space we operate in. With the signing of the Kerala State Road Transport Corporation, AbhiBus now has its strong presence spread to all corners of South India.” In addition to the regular engagement with the Kerala State Road Transport Corporation, AbhiBus has deployed unique time-slot-based bus ticket reservation system for pilgrims visiting Sabarimala. KSRTC will use this unique system for selling bus tickets online for chain services operated between Nilakkal and Pamba for the convenience of pilgrims.  

The first International Investment Tourism Forum is set to be held in Tashkent from November 19-21, 2018. Representatives of international financial institutions, potential foreign investors, international tourism organisations, leading tourism companies, experts and specialists of the sphere will attend the forum along with domestic entrepreneurs. The forum is aimed at expanding international cooperation in tourism industry, attracting direct investments and promoting the country’s tourism potential among investors. Participants of the event will visit the regions of the country to become acquainted with ready projects offered to investors. They will also get acquainted with opportunities provided in Charvak free tourism zone, Samarkand city and Ancient Bukhara tourism zones, as well as small tourism zones in Surkhandarya region. The number of foreign tourists who visited Uzbekistan in the first half of 2018, almost doubled compared to the same period in 2017. In the first six months of this year, Uzbekistan attracted 2.6 million foreign tourists.

India has witnessed a total of 51,63,343 Foreign Tourist Arrivals (FTAs) in 2018, a growth of 7.9% compared to 2017, reveals a latest report ‘India Tourism Statistics at a glance 2018’ by the Ministry of Tourism (MoT). Last year, from January to June, the country saw 47,84,847 FTAs. However, in 2016, there were 41,68,864 FTAs during the same months. When compared, an increase of 14.8% was found in FTAs from 2016 to 2017. The report also mentions that in FY2016-17, the months of April and June saw 21.3% increase in the number of FTAs – the maximum in the year. In April 2016, there were 5,92,004 FTAs in the country, whereas 7,17,899 in 2017. The report also highlights that in the current year, March 2018 records the highest percentage (18%), with 10,25,830 FTAs in India.

Train travel remains the preferred means for long-distance travel for majority of Indians. Increase in the demand for passenger trains is supported by urbanisation, improving income standards. According to a recent report by India Brand Equity Foundation, passenger traffic in the country increased to 8.29 billion during FY18 and is further expected to advance to 15.20 billion by FY20. Besides, passenger traffic during April-May 2018 stood at 1,380.63 million. In May 2018, IRCTC introduced Alternate Train Accommodation Scheme (ATAS) which aims at providing confirmed berths in alternate trains to waitlisted passengers. The scheme is expected to improve passenger experience.

The Airports Authority of India (AAI) has registered growth of more than 15% and 22% in its revenues and profits after tax, respectively in the financial year 2016-17 as compared to the financial year 2015-16. While its traditional businesses have grown at a healthy rate, growth in the new businesses and new markets also contributed to its revenues, according to AAI annual report 2016-17. The major factors for hike in revenue are increase in route navigational charges and terminal landing charges; increase in landing, housing and parking charges; increase in passenger service fee; increase in other revenue like trading concession, rent and services, cargo, UDF and other miscellaneous revenue, and increase in share of revenue from Delhi International Airport Limited (DIAL) & Chhatrapati Shivaji International Airport (MIAL).

Air China recently organised a networking event for its agent partners in Mumbai to award the top performers. It presented a total of 19 awards acknowledging 16 agencies and three airport service companies. Present at the occasion were Subhash Goyal, Chairperson, Stic Travel Group, that distributes the airline in the western, southern and eastern region of India, along with Shao Jun, General Manager, Air China, Mumbai office. The event was followed by cocktails and dinner. Speaking about the new initiatives, Goyal said, “We had conducted a familiarisation tour for our agent partners in 2016 and 2017, offering them all Indian meals to give them an idea of what we are capable of offering our Indian passengers. We plan to conduct another such tour this year as well. We see tourism and trade as the growth drivers for air traffic between India and China. The number of Chinese tourists visiting in India has been low because of visa restrictions but we hope it will increase now with the introduction of e-visa scheme. Also, trade and industrial exhibitions in China are an attraction for Indian companies and we see a lot of Indian businessmen visiting the country.”

Tourism Australia has introduced a second tier to its specialist program in India with the introduction of the Premier Aussie Specialist Program. Membership in the Premier Aussie Specialist category is an acknowledgement of the destination expertise, insider knowledge and strong ties with the Australian travel industry of Aussie Specialist agents with an established record of selling Australia. As part of the launch, 70 agents from across cities like Ahmedabad, Bengaluru, Chandigarh, Chennai, Coimbatore, Delhi, Ludhiana, Mumbai and Pune have been inducted into the Premier Aussie Specialist Program in India. The programme offers professional validation for retail agents selling Australian holidays to discerning consumers. As part of the membership, Premier Aussie Specialists are invited to attend exclusive travel industry workshops, market updates and training events hosted by Tourism Australia and Australia’s States and Territories. Speaking at the launch, John O’Sullivan, Managing Director, Tourism Australia said, “The Premier Aussie Specialist Program seeks to recognise the invaluable advocacy that travel advisors, who have been selling Australian holidays for many years, deliver for the destination. This group of elite agents are important contributors to our efforts to make Australia a destination of choice for travellers from India and it is a proud moment for us to congratulate and show our appreciation to these industry friends for their incredible passion and dedication to selling Australia.” Tourism Australia’s distribution strategy for India includes an enriched trade engagement programme. As one of the pioneers of the online destination training, Tourism Australia’s Aussie Specialist Program has recruited more than 2,981 travel agents across India.

The Union Cabinet chaired by Prime Minister Narendra Modi has approved signing of a Memorandum of Understanding (MoU) between India and Korea for strengthening cooperation in the field of tourism. The main objectives of the MoU are to expand bilateral cooperation in tourism sector, increase exchange of information and data related to tourism, encourage cooperation between tourism stakeholders including hotels and tour operators, establish exchange programmes for cooperation in Human Resources Development, encourage investment in the tourism and hospitality sectors, exchange visits of tour operators/media/opinion makers for promotion of two-way tourism, exchange experience in the areas of promotion, marketing destination development and management, encourage participation in travel fairs/exhibitions in each other’s country and promote safe, honourable and sustainable tourism. India and Korea have enjoyed a strong diplomatic and long economic relationship. The two parties now desiring to strengthen and further develop the established relationship for strengthening cooperation in the field of tourism. Korea is one of the leading tourist generating markets for India from East Asia. Signing of the MoU with Korea will be instrumental in increasing arrival from this source market.