Tourism Breaking News
Renowned for its excellence in hospitality and luxury education, Glion Institute of Higher Education is shaping the future of luxury customer experience through innovative programs that perfectly align with the evolving demands of the industry. Founded in 1962, Glion first established itself as a pioneer in hospitality excellence before naturally extending its expertise to the world of luxury, training graduates who are ready to excel in a sector where excellence and the art of experience are essential.
Cutting-Edge Programs for an Exceptional Industry
Staying true to its heritage, Glion offers an academic programme entirely dedicated to the world of luxury, meeting the highest standards of the sector:
- Bachelor’s in Luxury Business: A program combining business expertise, luxury marketing, and customer experience management.
- Master of Science in Luxury Management and Guest Experience: Designed for future leaders, merging luxury and hospitality.
- Executive Master in Luxury Management and Guest Experience: An advanced program for professionals looking to refine their strategic vision.
- Luxury Business Summer Program: An exclusive immersion into the codes and management of luxury.
A Pioneering Commitment to Luxury Education
With a visionary approach, Glion anticipated the changing dynamics of luxury by integrating this demanding world into its academic programmes dedicated to hospitality since 2013, by introducing a Bachelor’s speciality dedicated to luxury management within its emblematic hotel curriculum. Building on its hospitality heritage, the Institute is passing on to new generations the fundamental values of luxury: attention to detail, exceptional service and the creation of memorable experiences.
This approach addresses the growing demand from prestigious brands seeking talent capable of enriching and elevating the customer experience to its highest level. Glion graduates distinguish themselves in major watchmaking houses, private aviation companies, and international luxury groups, demonstrating their expertise in exclusive environments.
Reflecting this enthusiasm, enrollments in the Bachelor in Luxury Management have tripled in just one year, confirming the alignment of Glion’s academic offerings with market expectations. Additionally, 50% of graduates pursue careers in diverse sectors such as consumer goods, marketing, finance, events, or high-end real estate after five years of graduation, showcasing the expanding opportunities in the luxury industry.
“Today, for luxury brands, it is about orchestrating unique experiences that resonate with the expectations of the most discerning clients,” explains Eleonora Cattaneo, Director of the Master’s Program in Luxury and Customer Experience Management. “At Glion, we prepare our students to drive this transformation by combining the art of hospitality with mastery of luxury’s distinctive codes.”
She continues: “The luxury industry is undergoing a profound transformation, where authenticity and emotion are becoming key differentiators. Our students do not simply learn management; they acquire the art of embodying and elevating excellence.”
Hospitality and Luxury: A New Realm of Expression
The rise of experiential luxury is reflected in bold initiatives such as Bulgari, Armani Hotels, and the Dior Spa at Cheval Blanc, which redefine the boundaries between fashion, wellness, and exceptional hospitality.
Glion is fully committed to this evolution, training a new generation of leaders capable of designing immersive and exclusive experiences for the world’s most prestigious brands. Through this forward-thinking vision, the institute cements its position as a leading academic reference for the talents of tomorrow—at the intersection of luxury and hospitality.
