Category Archives: Cruises

Travstarz Global Group has announced their entry into cruises by partnering with Genting Cruise Lines as their new Preferred Sales Agent (PSA) for both Dream Cruises and Star Cruises. Announcing the development, Pankaj Nagpal, MD, Travstarz Global Group, said, “We had been eyeing the cruise business for some time now and are elated with our new partnership with Dream Cruises and Star Cruises. This completes our product portfolio as we will get cruises on our online reservation system in.rezb2b.com which already has flights, hotels, tours, transfers, insurance and visas. “Cruising is definitely picking up at a fast pace in India and we hope to see some robust numbers from our Cruise vertical as well. We already have Vani Singh with us who had been a part of Star Cruises in the past and will help drive this vertical, along with Ramanpreet Singh, our GM – Sales, in North and East India and Hema Manghnani leading the team in Mumbai for West and South India. I would specially like to thank Michael Goh,  Naresh Rawal and the entire Genting C ruise Lines team for their faith and trust in Travstarz and look forward to a long partnership”. Naresh Rawal, VP – Sales, GCL, said, ‘Travstarz is one of the fastest growing B2B company in India and we are very glad to have them onboard with us. We are sure that with their dedicated approach and a strong top leadership, this partnership will prove mutually beneficial for us. We assure our full support to Travstarz Team and wish them luck in this new endeavour.”

As cruise tourism gains momentum in India after a successful trial of cargo movement to Bangladesh via the inland waterways protocol route, a transboundary river cruise operation is expected to start from Kolkata in March next year through Sunderbans to Bangladesh first, and then towards the Northeast, a senior official said. SVK Reddy, Member, Inland Waterways Authority of India, during a seminar organised by the Confederation of Indian Industry (CII) in the city recently, said, “Bilateral secretary-level meetings between India and Bangladesh were held in October. It has been decided that one of the river cruise operators would be starting operations from March 2019 from Kolkata through Sunderbans via the protocol route to Bangladesh and then to northeast.” Abdus Samsah, Shipping Secretary, Bangladesh had earlier said that private players will be allowed to operate river cruise between the two countries, which will cover about 1,539 km. Both sides also agreed to allow private operators to run cruise to Cox’s Bazar in Bangladesh. Reddy also informed that night navigation facility has been installed up to the Indian border, while Bangladesh is expected to do the same. He said India has agreed to fund up to 80 per cent of the dredging cost in some identified stretches within Bangladesh in the Indo-Bangla protocol route to make it navigable.

Around 10 top travel agents and tour operators visited the ultra-luxury cruise ship Silver Muse that had docked in Mumbai and interacted with Daniel Krupp, Vice President, Silversea, onboard the liner over lunch. They also went around the ship for an inspection after a product presentation to get a first-hand feel of the exclusive experience. The ship departed from Muscat on October 23 and docked in Mumbai on October 26. It will then cruise to Kochi on October 28, going on to Colombo, Rangoon, Phuket, Pulau, Klang and finally arriving in Singapore on November 9. The product is currently promoted in India mainly by Cox & Kings and a couple of other agents.

Essel Group, a multi-faceted business conglomerate, has announced the appointment of industry veteran Jurgen Bailom as President and CEO of the Group’s upcoming cruise line business, Zen Cruises. With his appointment, Essel Group heralds the announcement of India’s premium cruise line with the purchase of its first ship, the Pacific Jewel – a 70,285-ton, 2000 passenger ship from P&O Australia. He will be based in Mumbai. With a career spanning over 30 years in the cruise and hospitality industry, Bailom was President & CEO of Grupo Vidanta Cruises prior to Essel Group. He has also held senior Corporate Director positions within several of Royal Caribbean’s brands such as Sky Seas, TUI and Celebrity Cruises, Island Cruises and most recent as the Chief Operating Officer & Vice President of Royal Caribbean Cruise Lines Pullmantur. He has also been Vice-President of The Maho Group, Sonesta Collection Resorts, Casinos, Spa & Real Estate, to name a few. Commenting on his appointment, Bailom said, “I’m thrilled to be a part of the Essel Group which has done pioneering work across sectors. India has a 6,632 km long coastline along nine states and two union territories which presents tremendous potential to promote and grow cruise tourism in India. We intend to take the cruise liner experience to a new level for people in India.”  

Princess Cruises has unveiled new details revealing features onboard its new ship Sky Princess, including a first look at its first-ever Sky Suites. The accommodations are centrally located on the top decks of Sky Princess and feature the largest private balconies ever offered by the line. Measuring 700 square feet, the balconies will provide a private vantage of the ship’s Movie under the Stars screen and create the ultimate space for entertaining. The two suites will also offer a 270-degree panorama and have sleeping capacity for five guests, and more for entertaining — making them ideal for families. “Our two new Sky Suites reflect Princess Cruises’ continued commitment to offer new and expansive accommodations that meet the needs of our guests who wish to explore the world in ultimate comfort,” said Jan Swartz, President, Princess Cruises. She also added that Princess Cruises’ guests could look forward to the roll-out of more new features as the cruise line’s fleet expanded debuting in the Mediterranean in October 2019. The 143,700-ton Sky Princess will include the best of the stunning features found on its three sister ships as well as new offerings that represent an evolution of the current ships’ designs. In addition to the Wake view pool, Sky Princess guests will enjoy two new deep-tank top deck pools, a restorative Retreat Pool, and more jacuzzis than previous Royal-Class ships including two jacuzzis cantilevered over the deep-tank pools. Nishith Saxena, Founder & Director, Cruise Professionals, shared, “Princess Cruises has always been in the forefront of meaningful innovations which enhance customer experience and it is great to see innovations like Ocean Medallions & Sky Suites which are changing the way high-end clients perceive cruising.

During the year 2017-18, a total of 1,62,660 cruise passengers and 139 cruise ships visited India at six major ports namely Mumbai Port, Chennai Port, Cochin Port, Kolkata Port, New Mangalore Port and Mormugao Port. The government has taken multiple steps to increase the flow of cruise tourists in the country. The Standard Operating Procedures (SOPs) for cruise vessels have been revised and operationalised w.e.f. November 2017 for uniform, redefined processes to be observed by all major ports. Immigration counters have been set up at five major ports visited by cruise ships. The facility of e-visa has been extended to five sea ports namely Mumbai, Goa, New Mangalore, Cochin and Chennai. Cruise tourists arriving with e-visa have been exempted from the requirement of biometric enrolment for a period of three years to facilitate expeditious immigration clearance. The port charges have been reduced and all major ports now charge a uniform single rate of $0.35 per Gross Registered Tonnage (GRT) for first 12 hours of stay w.e.f November 3, 2017 and will remain in force for a period of three years. The ports do not levy any priority/ousting/shifting charges for berthing the cruise vessel. Walk-in berthing/preferential berthing to homeport cruise without any extra charge is now available.

The Government has formulated new guidelines in the form of Standard Operating Procedures (SOPs) to handle cruise vessels and cruise passengers. The salient features of these SOPs inter alia includes submission of documents/data electronically, seamless entry and exit process with access control and RFID for vehicles and persons and simplified Port Health Organisation Clearance Procedure. It further provides for e-landing card for shore excursion, doing away with face to face checks except at the first port of entry and last port of exit and allowing carrying of valid photo I-card for Indian cruise passenger on domestic leg instead of the passport. The five major ports – Mumbai Port, Mormugao Port, New Mangalore Port, Cochin Port and Chennai Port receive cruise ships as per the programme of various cruise companies as a port of call. Ferry services are run from Mumbai Port (Gateway of India) to Mandwa & Elephanta, and from Ferry Wharf to Mora, Revas and Karanja. An international cruise terminal is under construction at Mumbai Port at an estimated cost of Rs 300 crores. The Ministry of Tourism has sanctioned an amount of Rs 12.50 crores for this project out of which Rs. 5 cores have already been released.

Building on 125 years of Norwegian pioneering heritage, Hurtigruten marked its anniversary by banning single use plastic and throwing the world’s longest plastic free birthday party, extending over 11,000 nautical miles, from Seattle in the west and Hong Kong in the east, to Svalbard in the High North, and along the Norwegian coast. The birthday was celebrated in Hurtigruten ports, destinations, ships and offices, without use of any single use plastic items. “The initiative to ban single use plastic needs to be applauded as this signifies that there are businesses which are conscious of their surroundings and would do all possible to minimise the damage to the environment. Very recently, we have heard that Maharashtra is the first state in India to ban single use plastic – if similar initiatives could also be taken in other cities as well then our cities would not choke on plastic and be more liveable, said Nishith Saxena, Director, Cruise Professionals – the sole GSA for Hurtigruten in India.

Pandaw Expeditions has announced the launch of an India river expedition that will take guests on a journey along The Lower Ganges, aboard the stately, Orient Pandaw. The seven-night, Lower Ganges sailing from Kolkata to Farraka, will debut on December 23, 2018, and will offer weekly departures until the end of April 2019. It will re-commence in July 2019 through to April 2020. Marco Rosa, Vice President Sales & Marketing, recently in India to oversee the project announced the appointment of www.travel-reps.com, a market representation & consulting firm, based in New Delhi, as the exclusive, in-market representative for www.pandaw.com to create, develop and implement a sales & marketing mandate and deliver on the objectives for www.pandaw.com from India as a source market. Also speaking on the occasion, Ashish Saran, CEO of www.travel-reps.com, welcomed the decision and said “ We are proud and delighted with this decision and hope to be a worthy in-market partner for www.pandaw.com. We will be responsible to promote and deliver sales from the India marketplace for not only the forthcoming project in West Bengal, India but also the complete fleet of ships operating in South East Asia. There is a high level of interest amongst the travel trade in India and we hope to work collectively to develop the market and deliver on the targets from India.”

His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai has said that mega projects being implemented in the UAE are reinforcing the country’s profile globally as a model for sustainable growth. HH Sheikh Mohammed’s remarks came as he approved the ‘Dubai Cruise Terminal’ as the main hub for cruise tourism in Dubai. He also attended the signing ceremony of a strategic partnership agreement between Meraas and Carnival Corporation & plc that aims to transform Dubai into a major regional maritime tourism hub. Under the agreement, signed by His Excellency Abdulla Al Habbai, Group Chairman, Meraas, and Arnold W Donald, Chief Executive Officer, Carnival Corporation, the world’s largest leisure travel company, the companies will collaborate across several strategic areas including port development, terminal management and new cruise development opportunities at Dubai Harbour and the broader region. Dubai is set to become central to Carnival Corporation’s operations in the region. The agreement mandates Carnival Corporation to assist Meraas in ensuring the cruise terminal meets the highest international standards of the cruise industry, while the relevant authorities will be responsible for security, immigration and customs. The agreement highlights Meraas’ support for Dubai Tourism Vision 2020, which aims to attract 20 million visitors a year to the emirate, and strengthens the company’s contribution to Dubai Plan 2021, the strategic roadmap to establish Dubai among the world’s best cities.