Category Archives: Agents

We must renegotiate terms with IATA by July 1: Sunil Satywakta

Sunil B Satyawakta, Director, Civica Travels Pvt. Ltd, and Former Chapter Chairman (UP & Uttarakhand), TAAI, feels strongly that all IATA agents should re-negotiate the terms with IATA. He explains, “I am expecting that our ticket sales will be down at least 50 per cent in the next financial year. Keeping this in mind, we must ask IATA to bring down our bank guarantee and our targets by a minimum of 50 per cent. Normally the amount of financial security is based on an agency’s 20-day average turnover in last 12 months. Submission deadline for Bank Guarantees is 24 June, 2020 for period 1st July 2020 to 30th June, 2021. As the circumstances are unlikely to change in the coming 12 months, we must voice this concern to them before that.”

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FAITH proposes six-step Tourism Aid & Restructuring Package (TARP) to government

The Federation of Associations in Indian Tourism & Hospitality (FAITH) has proposed a Tourism Aid & Restructuring (TARP) Package to the Tourism Minister to seek specific measures for Indian Tourism from the Prime Minister and from the Finance Minister. In a document released by FAITH, the association shares that TARP is a comprehensive six steps plan, which addresses both supply and demand measures. The association released the six-step guideline after the tourism industry did not find any mention in the stimulus package announced by the Government. The six steps, in brief, are: Tourism Fund, Option of a Drawdown against Income Tax & GST, Tourism Tax & Statutory Holiday for FY 2020-21, RBI Support, Specific stimulus to different segments of Indian tourism, Agenda for National Tourism Task Force

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MOT to release new post-lockdown protocols for accommodation units: Prahlad Singh Patel

Prahlad Singh Patel, Minister of State (I/C), Tourism & Culture, Govt. of India, has said that they will be releasing new post-lockdown protocols for accommodation units, so that the clients can feel confident about travelling as well as overall safety. “Our objective is to revive demand as soon as possible. One way we can do this is to help overcome the fear of health while travelling. The ministry will soon be releasing new post-lockdown protocols for accommodation units to give confidence to clients to travel and stay safely. We are also coming out with a set of recommendations for different segments—travel agents, tour operators, transport operators, and facilitators/guides,” he shared in an interview to Hindustan Times.

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Global Panorama Showcase goes virtual, to hold digital event globally this year

Global Panorama Showcase (GPS) will be held virtually across the world this year. GPS Virtual will be held at a global stage in July or August, instead of physically going to different Tier II, III cities because of the COVID-19 crisis. Harmandeep Singh Anand, MD, GPS, revealed that the event will be attended by around 10,000 people and that it will be an annual feature apart from the physical event, which will be further fine-tuned. “We have developed the technology to host the virtual event. In fact, we already had the tool in place. There will be around 200 exhibitors, which would come from India and across the world. The prices will be competitive and GPS members would also be benefit,” he shared.

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New virtual reality tourism products should be introduced in the market: Bharat Bhushan Atree

Bharat Bhushan Atree, Managing Director, Caper Travel Company during the 3rd TravTalk Digital Conclave said that with new technology in the industry, new virtual reality products should be introduced for tourism. “Sustainability is the biggest issue right now. Spending wisely should be the only smart plan B. We should look at curating innovative products to promote inbound tourism and strategize our marketing and promotional approach. There should not be a lot of expectation from the government. A lot of people will also look at consolidation in the industry,” he said.  

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The entire travel industry is going to move to IT: Rajdev Bhattacharya

“Corporates will not buy travel the same way as before, that’s for sure. The entire travel industry is going to move to IT. They will also have to learn how to close deals on the phone,” said Rajdev Bhattacharya, GM, Global Travel & Hospitality Services and Way2go, Digital Operations & Platforms for Wipro, when speaking at TravTalk’s third Digital Conclave on May 15. The session, where Bhattacharya spoke at length about how travel companies also needed to relook at the mix of people they were to hire based on skill sets, aimed to highlight the timelines when the Indian travel industry could start looking at weddings as well as corporate and M!CE travel in the road to tourism’s recovery.

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Cross-border tourism will be biggest opportunity for East India: Debjit Dutta

In the foremost session of 3rd TravTalk Digital Conclave, titled ‘The Reality of No Tourism’, Debjit Dutta, Director & CEO, Impression Tourism Services (India), highlighted the advantage enjoyed by East India when it came to tourism’s recovery. He said, “For eastern India, the biggest opportunity will be cross-border tourism with East Asian countries. Lockdown has come as a form of opportunity for the industry to learn and adapt to a better world.” He added that while indirect support from the government will be needed, stand-alone properties will be more popular and in demand once everything normalises, as people would like to travel to less-crowded places that serve their specialised needs.

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DDP pledges Rs1 crore to trade under its ‘Standing with the Trade’ initiative

The DDP Group, to support travel and hospitality companies affected by the COVID-19 crisis, has created a media fund of Rs1 crore under its ‘Standing with the Trade’ initiative. The move will help support businesses by providing targeted advertising campaigns, free of cost. Advertisements will be provided on a first-come, first-serve basis. Interested businesses can contact the DDP team through gaganpreet@ddppl.com. This initiative is supported by all of DDP Group’s premier publications, including TravTalk, Tourism Breaking News, TravelTV.News, M!CETalk and Hospitality Talk. Together, these publications reach 600,000 travel and hospitality professionals daily. “The timeliness and effectiveness of our actions as a united industry are more important than ever before and we are hoping that our initiative can assist stressed businesses till the market begins to strengthen again. Although it is difficult to predict how long this might continue, history has enough examples to show that after a time of economic difficulty, industry and countries have always bounced back,” says SanJeet, Director, DDP Group.

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VFS Global releases FAQs to help ease traveller concerns on visa queries

The travel and tourism industry, unarguably, is one of the most affected sectors since the onset of COVID-19. With country borders sealed, cities brought to a standstill and all transportation stationary, it is difficult to imagine the recovery trajectory of travel. Industry experts suggest that while travel will eventually recover in stages, a shift in both travel norms and traveller behaviour is expected. Addressing some common questions on every traveller’s mind, VFS Global has shared guidelines to assuage their concerns and help navigate their holiday plans once international borders open again. • What happens to passports submitted before services were suspended? Following the national lockdown in India, Visa Application Centres had to shut down operations in adherence to directives from central and local authorities and diplomatic missions. When the Visa Application Centres are allowed to re-open, VFS Global will be able to evaluate at which stage of assessment each application is and resume the applicant return process accordingly. If you have a query about your passport that was submitted with your visa application, please write to customercare@vfsglobal.com. • Will Visa Application Centres open for appointments once the national lockdown lifts? Visa Application Centres in any city/country operate according to the directives of the central and local authorities and the diplomatic mission / the country being applied to. In some cases, even if central/local authorities lift the lockdown, the country you are applying to may not be accepting visa applications. In this scenario, an open Visa Application Centre might not serve your purpose. Make sure you’re checking regulations by not only your government but also that of the country you plan to visit. • What are health and safety precautions implemented …

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Tourism New Zealand to host webinar on ‘New Zealand Luxury’ today at 2:30 pm

Luxury takes many forms in New Zealand. Clients can tailor their holiday to suit their needs, whether enjoying some pampering, tucking themselves away in a secluded paradise or packing in loads of adventurous activities. For more inspiration on how to include ‘New Zealand Luxury – Relaxation & Wellness’ in your itineraries, sign up for the webinar today at 1430 hrs (2:30 pm). To participate, contact Jaspreet Kaur at jaspreet.kaur@ddppl.com or call 9650196532.

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