Category Archives: Hotels

Karnataka may re-open hotels, restaurants from June 1

A delegation of the Karnataka Pradesh Hotel and Restaurants’ Association (KPHRA) recently met the state chief minister BS Yediyurappa said at his office in Bengaluru and has requested him to grant permission to re-open hotels. The Karnataka Chief Minister said he will decide on the reopening of hotels and restaurants by May 31, when the fourth phase of lockdown ends. The KPHRA delegation has also requested Yediyurappa for a special package for hotel and restaurant workers in terms of waiving off three months of electricity bills and property tax of hotel buildings.

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Government reduces institutional quarantine to 7 days; hotels asked to refund payments

The Home Ministry has issued an order following complaints that some hotels, used as temporary quarantine centres for people travelling from outside the country, were refusing to return 7-day advance money after the government cut down institutional quarantine period from 14 days to 7 days. The hotels were charging all international guests for 14 days in advance. A notification issued by Ajay Bhalla, Secretary Home Ministry has instructed chief secretaries of all states to ensure that the hotels process refunds without any delay. The home ministry on May 24 had revised its guidelines to cut short mandatory institutional quarantine for passengers arriving from abroad on flights operated under the Vande Bharat mission—Repatriation flights conducted by the government of India—to seven days from earlier 14 days period. According to the revised advisory, people could choose to spend the second week of quarantine at their homes. But the ministry received complaints that several hotels had already charged 14-days rent from arriving guests and were now refusing to return a week’s advance rent.

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Cross Hotels Webinar concludes successfully with 850 attendees

Cross Hotels & Resorts concludes its webinar with an overwhelming attendance of around 850 people. The hospitality brand showcased 24 hotels in Thailand, Vietnam and Indonesia. Also, the brand is offering prices, much lower than the online prices, as a gesture to support the industry. Ms. Yui, Director, Cross Hotels & Resorts, along with Ms. May, Cluster Manager, Cross Hotels & Resorts from Thailand addressed the webinar and shared information on the brand and its various properties.

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Post-COVID hospitality will change in terms of design & operations: Mandeep Lamba

Mandeep Singh Lamba, President – South Asia, HVS ANAROCK, has said that the hospitality industry would see changes in terms of design and operations after the COVID-19 crisis is over. Speaking at the third TravTalk Digital Conclave, he said, “There are going to be some permanent changes that will happen in the industry, both in terms of operations of the hotels and in terms of design. We need to understand that this is perhaps not the last time we are seeing a disruption of this kind. It’s a reality which can hit us again, and hence we need to be far better prepared the next time. This crisis has stirred the industry into making some serious changes.”

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Cross Hotels & Resorts to host webinar for travel trade today at 2:30 pm

Cross Hotels & Resorts is holding an exclusive webinar for the Indian travel trade today (May 25) at 2:30 pm IST. To attend the webinar, please register on this link https://event.webinarjam.com/register/113/1n728ak9 or contact Harish Chhetri at 9650196521 or sales@crosshotelsandresorts.in. The keynote speaker is from Thailand – Yui, Group Director of Sales, Cross Hotels & Resorts. The webinar will be an informative session for the trade and will elaborate on one of the leading hotel chains in SE Asia – Cross Hotels & Resorts.

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Hotels need to create a good balance between technology and human interaction: Jatin Khanna

Jatin Khanna, Market Vice President- North India, Bhutan and Nepal at Marriott Hotels India, has said that while technology is on the rise in the COVI- era and would be a predominant factor in creating guest experience once the crisis over, hotels should strive towards maintaining a balance between technology and interaction of guests with employees. Speaking at the 3rd TravTalk Digital Conclave, he said, “Hotels should create a good balance where the guest journey is complete and there is minimalistic social impact. We need to create a balance between technology and our human guests’ interaction with the employees. I think technology is here to stay, which will help us in the coming times.”

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Post Covid- 19 hospitality will change in terms of design and operations: Mandeep Lamba

Mandeep Singh Lamba, President – South Asia, HVS ANAROCK, has said that the hospitality industry would see changes in terms of design and operations after the COVID-19 crisis is over. Speaking at the third TravTalk Digital Conclave, he said, “There are going to be some permanent changes that will happen in the industry, both in terms of operations of the hotels and in terms of design. We need to understand that is perhaps not the last time we are seeing a disruption of this kind. It’s a reality, which can hit us again, and hence we need to be far better prepared the next time. This crisis has stirred the industry into making some serious changes.”

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Cross Hotels & Resorts to hold a webinar for the travel trade on 25th May at 2:30 pm

Cross Hotels and Resorts are holding an exclusive webinar for the Indian travel trade on 25th May, 2020 at 2:30 pm IST. For more information, please contact Harish Chhetri on 9650196521 or sales@crosshotelsandresorts.in. To attend the webinar please register on this link, https://event.webinarjam.com/register/113/1n728ak9. The key note speaker for the webinar from Thailand is Yui, Group Director of Sales, Cross hotels and resorts. The webinar will elaborate on one of the leading hotel chains in SE Asia, Cross Hotels and Resorts .

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Technology would be used in hotels to monitor guests’ health: Dilip Puri

Speaking at the third TravTalk Digital Conclave, Dilip Puri, Founder & CEO, Indian School of Hospitality (ISH), said that technology would be used in hotels to monitor guests’ health. “Many hotels have started working with technology or proximity software. With our loyalty programme, we wanted to recognise our platinum guests in and around the lobby, allowing us to go ahead and personalise their stay more. In terms of policing in hotels, they need to understand the health condition of a customer and see if social distancing is being maintained. Technology would begin to take this over as well. Not only will the guests be thermally scanned and checked while entering a hotel, but there would be technology that would also allow hotels to recognise a guest’s health condition, like what the Aarogya Setu App is doing. How technology is going to play out in this new normal is going to be a very significant factor in how hotels operate in the future, whether they are new hotels, existing hotels or hotels under renovation,” he said.

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Opportunistic business is going to be key: Puneet Chhatwal

Speaking at one of the sessions of the of the virtual conference, Hospitality Tomorrow, Puneet Chhatwal, MD and CEO IHCL said, “Among the segments that will come back first, I think opportunistic business is going to be key like repatriates, which we did not even know where it came from, we did not even realize that it could be a new market. Secondly people will take domestic trips, within driving distance to begin with, then some corporate demand will come up once the airports start functioning, as well as railways and highways. Step by step business demand will resume, maybe not at the same pace. Maybe some people will take vacations within the same city for an extended weekend. Since people are fed up of being inside their houses. ”

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