Tag Archives: Amadeus

Sandeep Dwivedi, Managing Director – Travel Sellers, India & the Subcontinent, Amadeus, said, “We have joined hands with Balmer Lawrie to transform travel management in India. Our advanced solutions will empower Balmer Lawrie to enhance customer experiences with greater efficiency, broader choice and continuous innovation.”

Amadeus has signed an extended partnership with BCD Travel, which will see the global travel management company become the latest reseller of Cytric Easy for Microsoft Teams. Through the new integration, corporate travel managers will have access to the benefits of Cytric Easy technology as part of the BCD Travel portfolio.

Amadeus latest Travel Trend report highlighted that from nostalgia-driven vacations to personalised flying experiences, Asia is set to regain its position as a global tourism leader in 2025, with inbound and outbound travel predicted to match or exceed pre-pandemic levels. Countries in the region are leveraging their cultural appeal and relaxed travel regulations to attract international visitors.

Receiving the ‘Customer Excellence’ award during India Travel Awards 2024 on behalf of Amadeus, Vishwanath, Senior Director, Engineering, Amadeus, said, “Customer excellence is what we strive for at Amadeus, and we continue to do everything possible to keep our customers satisfied.”

As per Amadeus report, New Distribution Capability (NDC) is the top technology for implementation by leisure travel agents over the next 12 months. As technology investment going to escalate in 2024, 60 per cent of airports expect to roll-out biometrics across the complete airport experience in the next 5 years.

According to data released by Amadeus, the travel industry will experience swift transformation with a 14% increase in technology investment in 2024. Machine learning is going to witness the highest investment from travel industry leaders followed by data analytics and cloud technologies.

New report from Amadeus revealed that the traveler expectations have changed over the past four years. The global hotel average daily rates (ADR) are above pre-pandemic levels, standing at US$216 for June this year, compared to US$184 in the same month of 2019. 

With technology being essential to meet new traveller needs, Indian airports are undergoing massive digitalisation. “We are now seeing that future digital transformation initiatives are being accelerated,” says Sunil Ankalgi, Head of Sales & Account Management, Airport IT, APAC, Amadeus.

People who have travelled for business in the past 18 months are less concerned about the increased risk of catching and transmitting the virus (26%) compared to those who have travelled just for leisure in the past 18 months (43%), reveals Amadeus’ insight on India through its survey titled ‘Rethink Travel’.

Access to technology that reduces human contact, queues and physical touchpoints is the ultimate factor that would need to be fulfilled for Indian respondents to feel comfortable travelling (40%), according to a recent study by Amadeus titled ‘Rethink Travel Global Survey India insights 2020’.