Tag Archives: CEO

First Virtual PTM 2020 to lead tourism’s recovery in the region

The first Virtual PATA Travel Mart (PTM) 2020 opened to a massive number of attendees. Addressing them through a virtual message, Mario Hardy, CEO, PATA, said, “Virtual PTM is the perfect place to begin, with Asia Pacific predicted to be the leading force of global tourism recovery from COVID-19, as both inbound destinations as well as robust source markets. As PATA acts as a catalyst for the responsible tourism development to, from and within the Asia Pacific region, we understand that both the public and private sectors must work together in order to build a more resilient, responsible and sustainable global travel and tourism industry, and hopefully Virtual PTM provides such a platform for the industry. In addition, there are buyer-seller meetings where I encourage delegates to take part in various networking opportunities. One can gain further insights into the travel and tourism industry during the PTM forums, quick-fire presentations and group chats. At the 2020 PATA Gold Awards Presentation, we will celebrate, recognise and support outstanding achievements in Asia Pacific travel and tourism.”

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Industry should push for structural changes: Kapil Kaul

Kapil Kaul, CEO, CAPA India, has said that Indian travel and aviation industry can use COVID for structural changes or reforms. “Indian travel and aviation industry must not push for tactical changes, but push for structural changes,” he said at the CAPA India webinar titled ‘Designing a Strategy for the Revival of Indian Inbound, Outbound & Domestic Tourism’.

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Travel will never be the same after COVID: Mario Hardy

Mario Hardy, CEO, PATA, has said that travel will never be the same after the COVID crisis. “Some of the protocols that have been devised for travelling now, will not be limited through the crisis, but will carry on afterward as well,” he said while speaking at the PATA India Chapter’s webinar titled ‘Tourism the economic PowerHouse in an evolving landscape’.

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PATA India PowerHouse to feature global speakers

PATA India Chapter is all set to conduct its next informative webinar ‘Tourism the economic PowerHouse in an evolving landscape’ will have international speakers –Dr. Mario Hardy, CEO, PATA and Olivier Ponti, VP Insights, ForwardKeys. The webinar is aimed at offering a global perspective on the evolution of tourism policy being adopted by various countries, as well as, an analytical view on the reorganisation of global tourism with focus on India & South Asia, Emerging Trends, future opportunities, the new normal business practices and source markets efforts to inspire travellers’ confidence. The webinar promises to be engaging, educational and practical from the perspective of travel professionals and tourism industry stakeholders.

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TAAI holds meeting with NITI Aayog; lays focus on protection of agents

Jyoti Mayal, President, Travel Agents Association of India (TAAI) and Vice Chairperson, FAITH, met Amitabh Kant, CEO, NITI Aayog, on July 2 and discussed the concerns and challenges faced by the members. Some of the major issues discussed in the meeting were airline refunds; challenges faced to retain employees, their salaries and avoid unemployment in the sector; moratoriums and reliefs to trade due to COVID-19 lockdown and loss of business; allowing accredited travel agents to book Vande Bharat flights for Air India and also informing foreign carriers undertaking such flights to permit the same; revival challenges and long-term facilitation for the trade with airlines; protection of the agents from airline defaults and suspension of services; direction from government to airlines on remuneration for promoting the airlines; direction seeking travel agent corporate credit cards to be used for airline ticketing; reduction of credit card merchant fee by banks to below 0.75% so as to promote Digital India for aviation, travel, tourism and hospitality sectors as a whole. Seeking support from the government, Mayal requested Kant to ensure the same and assist in guiding the trade, enable creation of demand for growth, and opportunities for all travel and tourism-related activities.

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Need to structurally reshape aviation: CAPA India

Addressing a webinar organised by CAPA India on ‘Reinventing the Airline Business Model in India’, Kapil Kaul, CEO, South Asia, CAPA, said that there is a need to structurally reshape the Indian airline industry – both internally and externally. He also said that post-COVID, the industry may see another round of market exits, this time inflicting more permanent damage on the industry and economy. In the past, the system was largely aware that Kingfisher and Jet Airways were likely to fail, but there was no visible course of correction or action.

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Business and VFR traffic from Delhi back to pre-COVID level: DIAL

Videh Kumar Jaipuriar, CEO, Delhi International Airport Limited (DIAL), has said that after the resumption of flights from Delhi Airport, the percentage of business and Visiting Friends & Relatives (VFR) travel is same as pre-COVID levels. Elaborating further, he said, “According to pre-COVID data, 15-20% of travellers from Delhi were business passengers and 34-35% were VFR, while the balance were passengers travelling for holidays. In the current scenario, we have seen that ‘holidaying’ has been replaced by people who are doing ‘distress travel’, which means those who are stranded are travelling. A good sign is that business travel is back at the percentage level at which it was in the pre-COVID era, and VFR is also back at that level. That shows the confidence that passengers are showing in the SOPs that MoCA has come out with after consulting with all stakeholders.”

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NITI Aayog and MoCA discuss strengthening operations & augmenting recovery with aviation industry

The Empowered Group 6 (EG 6) constituted by Government of India and chaired by Amitabh Kant, CEO, NITI Aayog, held a meeting with business leaders from the aviation industry and Ministry of Civil Aviation to discuss possibilities for strengthening operations and augmenting the recovery of the aviation sector under the new normal. The meeting was also attended by Pradeep Singh Kharola, Secretary, Ministry of Civil Aviation; Secretary, Department of Financial Services (DFS), which covers the functioning of banks, financial institutions, insurance companies and the National Pension System; and representatives of airlines such as IndiGo, SpiceJet, GoAir, AirAsia, Vistara and Air India.

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Tourism likely to undergo radical changes; domestic travel key in driving demand: Amitabh Kant, NITI Aayog

Amitabh Kant, CEO, NITI Aayog has said that tourism as a product is likely to undergo radical changes and the revival of domestic tourism, with necessary safety protocols, will be key in driving demand for future. Kant made this statement during the Empowered Group 6 meeting with representatives from tourism and travel industry to discuss the immediate challenges posed by the pandemic and way forward for the sector post COVID-19. Along with FAITH, its 10-member association representatives attended the meeting along with WTTC.

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Lufthansa chooses Google Cloud as strategic partner to optimise operational performance

Lufthansa Group has chosen Google Cloud as a strategic partner to further improve its operational performance and minimise the impact of irregularities on its passengers. The idea is to build a platform that will suggest scenarios to return to a stable flight plan in the event of an irregularity so that passengers still arrive at their destinations as punctually and comfortably as possible. This will be done by merging data from various processes that are relevant for stable operations (for example aircraft replacement and maintenance as well as crew scheduling). “By combining Google Cloud’s technology with Lufthansa Group’s operational expertise, we are driving the digitisation of our operation even further. This will enable us to identify possible flight irregularities even earlier and implement countermeasures at an early stage,” said Detlef Kayser, Member of the Executive Board of the Lufthansa Group. For example, flights are sometimes delayed due to weather conditions such as snowfall and passengers might miss their connecting flights. In the future, it will be possible to offer faster rebooking possibilities across all four hubs for Lufthansa Group passengers thanks to systems based on artificial intelligence. “Through this collaboration, we have a significant opportunity to revolutionize the future of airline operations,” said Thomas Kurian, CEO for Google Cloud. “We’re bringing the best of Lufthansa Group and Google Cloud together to solve airlines’ biggest challenges and positively impact the travel experience of the more than 145 million passengers that fly annually with them.” A joint team of operations experts, developers and engineers from the Lufthansa Group and software engineers from Google Cloud will be developing and testing the appropriate platform. The test launch will take place in Zurich with SWISS.

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