Tag Archives: Chief Executive Officer

PATA extends CEO Mario Hardy’s term for 3 years

The Executive Board of the Pacific Asia Travel Association (PATA) has extended the contract of Chief Executive Officer Dr. Mario Hardy for a period of three years commencing January 1, 2018. Dr Hardy said, “I am delighted to have an opportunity to work with our outstanding management team in building upon the PATA successes of the past three years. We still face many challenges as a membership organisation but our determination to add value to the many benefits of PATA membership is being recognised in the public and private sectors. We shall continue with our primary mission of promoting sustainable and responsibly tourism development throughout the world as we encourage travel to, from and within the Asia Pacific region.” Mario Hardy joined PATA in 2012 as Chief Operating Officer and was appointed Chief Executive Officer on November 1, 2014. He is a past Chairman of the Board of Trustees of the PATA Foundation, a non-profit organisation with a focus on the protection of the environment, the conservation of culture and heritage, and support for education. He worked for 26 years in specialised aviation businesses with a focus upon data analytics and technology, occupying leadership roles in Montreal, Vancouver, London, Beijing and Singapore. In 2016, he received an honorary Doctorate of Letters from Capilano University for his philanthropic work in Cambodia where he helped develop a school for underprivileged children and for his support in the development of a Community Based Tourism (CBT) project in Vietnam. In January 2017 Mario Hardy graduated from the Singularity University, Executive Program on the subject of Exponential Technologies. PATA Chairperson Sarah Mathews said, “I am delighted that Mario has agreed to continue as our Chief …

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Vistara completes IATA audit on compliance with international safety standards

Vistara has completed the International Air Transport Association (IATA) Operational Safety Audit or IOSA, cementing its status as one of the world’s safest airlines. The audit confirms Vistara’s compliance with internationally approved aviation safety standards across multitudinous parameters in operational management and control systems, including corporate organisation and management, flight operations, operational control, cabin operations, aircraft engineering and maintenance, ground handling, cargo operations and operational security. Vistara joined IATA’s IOSA Registry on September 25, 2017. Commenting on the achievement, Phee Teik Yeoh, Chief Executive Officer, Vistara, said, “At Vistara, maintaining operational excellence is a business imperative, engrained in our DNA. Safety and security are the most important aspects of it, and so they remain our highest priorities in everything we do. Achieving this milestone in so little time in our journey of less than three years is a testament to our commitment to delivering a safe and seamless flying experience to millions of our customers.” Inclusion of the airline in the list of operators to have completed the IOSA means the recognition of Vistara by the global aviation industry as a safe and secure airline that meets the strictest international requirements. The total accident rate for IOSA carriers between 2011 and 2015 was 3.3 times lower than the rate for non-IOSA operators.

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TUI to open new store in Chandigarh on Sept 22

TUI India, the Indian arm of international leisure travel group TUI, has expanded its footprint in North India taking the total count of TUI stores to 12 across India. TUI will open its new store in Sector 9C, Madhya Marg in Chandigarh on September 22, 2017. Nikhil Dhodapkar, Chief Executive Officer, TUI India, says, “We are delighted to open our new store in the city of Chandigarh in partnership with Mr. Rupinder Singh Thind & Mr. Prabhjot Singh Thind and I am sure together we will a write a great success story for TUI in Chandigarh.” TUI specialises in curating holiday packages be it domestic destinations such as Ladakh, Mussoorie, Goa, Kerala and Andaman, or international destinations such as Thailand, Bali, Srilanka, Dubai, Maldives, Europe and USA. TUI stores have fully-trained travel experts who not only assist customers to decide on the holiday destination but also guide them through the trip. Customers can walk in and get a sense of the holidays being offered through images. Also, videos are shown to the customers, giving a perfect look and feel of the holiday.

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JAL and Vistara sign MoU for commercial operations in India

Japan Airlines and Vistara have signed a Memorandum of Understanding (MoU) to pursue commercial operations between India and Japan. This MoU will help the two airlines pursue significant cooperation in the near future, such as codeshare, frequent flyer partnership as well as other operational arrangements, allowing them to leverage each other’s network, expertise and assets, subject to necessary approvals from authorities. Commenting on the same, Tadashi Fujita, Executive Vice President, Japan Airlines (JAL), said, “The strengthened partnership with Vistara represents a significant milestone for the two airlines to provide customers better access to destinations between and in Japan and India, and we believe it will open up commercial opportunities on the two airlines’ networks.” He informed that JAL recorded 75 per cent PLF last year between India and Japan. “Out of the total passengers from India to Japan, 20 per cent are business travellers while 30 per cent are leisure travellers. We are hoping to increase the leisure market from India to Japan, primarily in cities like Tokyo, Kyoto, Osaka etc.,” said Fujita. Earlier this year, Vistara and Japan Airlines entered an ‘Inter-Airline Through Check-in (IATCI) partnership, enabling customers to enjoy a seamless ‘Through Check-In’ facility, when connecting to or from a Vistara flight in India and more than 50 countries across the globe on Japan Airlines’ network, using a single ticket. Phee Teik Yeoh, Chief Executive Officer, Vistara, added, “Vistara and Japan Airlines share a great deal in common, key among which are the focus on excellence in operations and delivery of exceptional service to customers. We are delighted to enter the next phase of our association with Japan Airlines, and we believe this is only the beginning of …

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Vinay Dube joins Jet Airways as Chief Executive Officer

Vinay Dube  joins Jet Airways as its Chief Executive Officer after receipt of all requisite Government and regulatory approvals. Dube’s appointment was approved by the Jet Airways Board of Directors at their last meeting held on May 30, 2017. An accomplished industry leader and an aviation professional with close to three decades of global business experience, Dube has an established track record of leadership and business expansion at large, complex, multi-national organisations including varied roles at Delta Airlines Inc., Sabre, Inc., and American Airlines in the USA, Europe and Asia. In his last role as SVP-Asia Pacific for Delta Airlines Inc., he headed the region as Business Head with P&L responsibility and was also a Board Observer at China Eastern. During his tenure in Asia, Dube successfully led the turnaround of the Airline in the Asia Pacific markets, restructured the network, established strategic partnerships, worked extensively on brand-building and successfully brought about a transformation in the work culture of his teams. He has also held various Board-level positions throughout his career. Commenting on that appointment and subsequent approval by the Government as the airline’s CEO, Naresh Goyal, Chairman, Jet Airways, said, “Vinay will lead the Executive Management Committee to deliver on our strategic objectives, at a time when the Indian Aviation market is poised to develop manifold going forward. In our recent past, we have made demonstrable progress towards achieving long-term goals. I am confident that under Vinay’s leadership, we will accelerate the momentum of turning around the company to higher growth and profits resulting in all-round benefits to our employees as well as to our shareholders, as well as deepen our relationship with our strategic partner Etihad Airways.”

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Amadeus India celebrates two decades of market leadership

Amadeus India celebrated its two decades of successful market leadership across the Indian Subcontinent, with top customers during an evening of entertainment at Roseate House New Delhi on July 13, 2017. Rakesh Bansal, Chief Executive Officer, Amadeus Indian subcontinent said, “We are delighted to share this accomplishment with all our stakeholders. I feel immense pride that Amadeus continues to be the market leader and preferred technology partner for the travel industry. This could not have been possible without the hard work and dedication of our employees as well as the unwavering support of our valued customers. As we look forward to many more years of continued success, we would like to express our appreciation to our partners who have shown consistent trust in Amadeus.”

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Cox & Kings board approves demerger of foreign exchange business

The board of Cox & Kings Ltd. has approved the demerger of its foreign exchange division into a separate financial services company to be named Cox & Kings Financial Service Ltd. (CKFSL). The demerger is effective April 1, 2017, and is subject to High Court and other regulatory approvals. Whilst the Tours & Travels and Foreign Exchange (‘Forex’) businesses are complementary in nature, the businesses operate quite distinctly from each other. The Forex business has 125 licenses across India to provide foreign exchange to captive customers as well as to third-party customers. Peter Kerkar, Chief Executive Officer, Cox & Kings Group, said, “Strong macro drivers coupled with a strategic brand presence will enable CKFSL to flourish. There are abundant, large-sized avenues for natural product diversification and the timing of this demerger is most opportune.” The working capital needs of the Forex Business are quite different from those of the Tours & Travels business. With a view to enable the Forex business to capitalize on growth opportunities in an independent manner it has been decided to demerge the business into a separate company. The demerged entity has the potential to grow substantially as a standalone business with separate financing and operations and focused leadership and management attention. The opportunities as well as risks and competitive environment within the Forex Business are distinct and the said business is capable of attracting its own set of investors and strategic partners, lenders and other stakeholders. It is proposed that the Forex Business of the Company be demerged and transferred to the Resulting Company, a wholly owned subsidiary company of the Company, so as to maximize value for all the stakeholders of the Company. In …

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India’s first Radisson Red to open in Mohali by Q1 2018

India remains one of the strongest markets for Carlson where they have 84 hotels in operation and 140 hotels in the pipeline. The brand will soon be launching its new brand- Radisson Red in the Indian Market. Raj Rana, Chief Executive Officer, South Asia, Carlson Rezidor Hotel Group, says, “Radisson Red is the newest addition in our portfolio. The first flagship property is under construction in Mohali, Chandigarh. It’s a beautiful hotel and we expect that to open in the first quarter of 2018. We believe that it will be a very successful brand because the cost of investment in building a Radisson Red is less than a typical upscale hotel and also it has been planned in such a way that the cost of operating the hotel is also lesser. For example, F&B services are all on a single plate and there is no concept of multi-kitchens. A lot of planning has done to make sure ease of operation and therefore better margins for the investors and good success for us.”

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Park Plaza Noida relaunches as Radisson Noida

Park Plaza Noida has announced its rebranding as Radisson Noida, the first Radisson hotel to be inaugurated in Delhi-NCR. Strategically located, within proximity of Noida’s corporate hub as well as the central business districts of Ghaziabad and New Delhi, the hotel has completely reinvented itself to better serve its discerning guests with its signature Yes I Can!  service. “I am delighted to welcome this hotel to the Radisson brand family. Delhi NCR is a key market for us and Noida remains a promising destination due to its thriving corporate suburb. We appreciate the investment that our strategic partner, Bestech Group have made in upgrading this hotel and the trust they have demonstrated in the Radisson brand” said Raj Rana, Chief Executive Officer, South Asia, Carlson Rezidor Hotel Group. “We have enjoyed working with Carlson Rezidor Hotel Group for 15 years where a high level of dedication and expertise is demonstrated in managing brands and hotels successfully. We are confident that the rebranding of Park Plaza Noida to Radisson Noida with new facilities and services would be greatly appreciated by our guests” said Dharmendra Bhandari, Managing Director, Bestech Hospitalities.

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Gulf Air appoints VFS Global to provide visa for Bahrain

Gulf Air has partnered with VFS Global to facilitate visa issuance for passengers flying to the Kingdom of Bahrain. The online visa facility will launch this summer on gulfair.com. Signing the agreement with VFS Global, Gulf Air Chief Commercial Officer, Ahmed Janahi, said, “We are partnering with VFS Global to provide a much needed service to Gulf Air passengers that will support our national carrier’s longstanding efforts to promote the Kingdom as a destination to a broad spectrum of travellers while making the process of obtaining a visa to Bahrain easier and more convenient. Soon, Gulf Air passengers will be able to easily obtain short term visit visas to Bahrain via our website gulfair.com – allowing them to come to Bahrain and experience all that our Kingdom has to offer in terms of tourism, business opportunities and more.” Zubin Karkaria, Chief Executive Officer, VFS Global Group, says, “Integrating next-generation convenience into the traditional visa process lies at the heart of our services. We are pleased to synergise our efforts with Gulf Air and the Government of Bahrain to ensure greater flexibility and digital-friendly services for visitors to Bahrain, while maintaining the security requirements of the visa process. We believe the online e-visa platform will make visa application much more convenient for Gulf Air customers, providing them with greater speed and transparency in the process, thereby enhancing their overall experience.” Vinay Malhotra, Chief Operating Officer, Middle East & South Asia, VFS Global, added, “Applying for an eVisa through our dedicated online platform, designed exclusively for Gulf Air passengers, will transform the visa application experience for passengers, offering more customer-centric services. Quicker turnaround times, 24X7 accessibility, and online tracking, amongst other advantages, …

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