Tag Archives: Director General of Civil Aviation (DGCA)

760 passenger complaints against domestic carriers in August: DGCA

During Aug 2019, a total of 760 passenger related complaints had been received by the scheduled domestic airlines, reveals Directorate General of Civil Aviation (DGCA). The number of complaints per 10,000 passengers carried for the month of Aug 2019 has been around 0.64. While Vistara received least number of complaints (only 1/10,000 pax), Air Deccan received the maximum complaints (86/10,000 pax).

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GoAir ahead of other domestic carriers with 91.8% On time Performance (OTP)

Director General of Civil Aviation (DGCA) released its statistics for domestic carriers in the month of May 2019, according to which GoAir scored highest in terms of On Time Performance (OTP) with 91.8 per cent, which was followed by Air Asia at 89.1 per cent and IndiGo at 87.4 per cent respectively. Vistara was at the fourth spot with 86.6 per cent and SpiceJet at fifth with 74.4 per cent OTP. Air India was at the sixth spot with 70.3 per cent. The report revealed that domestic air passenger traffic increased by 2.96 per cent in May as compared to last year, after a significant slump in April, owing to Jet Airways ceasing its operations.

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