Tag Archives: Directorate General of Civil Aviation

Passengers carried by domestic airlines during January-June, 2016, were 475.79 lakhs as against 388.33 lakhs during the corresponding period of previous year thereby registering a growth of 22.52 per cent, according to the statistics released by the Directorate General of Civil Aviation (DGCA). SpiceJet ruled with the highest Passenger Load Factor (PLF) of 93 per cent. However, overall the PLF in the month of June 2016 has slightly decreased compared to previous month primarily due to the end of tourist season. The overall cancellation rate of scheduled domestic airlines for the month of June 2016 has been 0.96 per cent. During June 2016, a total of 788 passenger related complaints had been received by the scheduled domestic airlines. In terms of On Time Performance (OTP), Vistara emerged as a clear winner with a score of 86.5 per cent.

The Directorate General of Civil Aviation (DGCA) has reportedly told airlines that ticket cancellation fees cannot exceed base fares. Every other charge collected apart from the base fare should be refunded to the customer since airfares have components like service tax and other airport charges in them, a senior aviation ministry official said. Any booking site charges will also need to be included within the new limit. The DGCA has already held discussions with airlines on the new rules, which will be announced soon, he said. This move comes into action after air fares skyrocketed during the Chennai floods last year and the Jat agitation in Haryana in February for which the government stepped in to cap ticket prices.