Tag Archives: Gurbaxish Singh Kohli

FHRAI meets MakeMyTrip officials to discuss reduction in commission charges by OTAs

The Federation of Hotels & Restaurants Association of India (FHRAI), along with its regional associations, met four representatives from MakeMyTrip to discuss reduction of the commission charged by the OTAs to 15-18 per cent. The meeting was attended by Surendra Jaiswal, President, HRANI and Vice President, FHRAI, along with Garish Oberoi, Immediate Past President, FHRAI and Treasurer, HRANI. Also present at the meeting were Gurbaxish Singh Kohli, President, HRAWI, along with some of the Executive Committee members. Another points discussed in the meeting include ceasing discretionary positioning and self-rating by properties since they have no authority to rate hotels or mention star ratings based on reviews; no predatory pricing and no further discount on rooms without consent of hotels. Apart from it, the association wants that discounting on rooms and its display will be done after the express consent of the hotel and not via the extranet. Several other points raised in the meeting included the service charge on hotel room booking to be rephrased and given a different nomenclature to avoid taxation issues for the hotel, the burden of the loyalty points and discounts passed to their guests to be borne by them from the commission and not to be passed to hotels, a full break-up of pricing in case rate is displayed with full board, commission to be levied on room only and the component of food should not attract any commission, PLBs only with express agreement with hotels not blanket, PLB taxation to be borne by MMT and not the hotel and illegal hotels apartments, B&B to be immediately delisted from the portals — only legal  properties to be listed.

Read More »

FHRAI puts MakeMyTrip and Goibibo on notice to protect the interest of stakeholders

In response to grievances expressed by its members, the Federation of Hotel & Restaurant Associations of India (FHRAI) has put Online Travel Aggregators (OTA), MakeMyTrip and Goibibo on notice. A number of its members had brought to the association’s notice that the OTAs’ business practices which were exploitative, unethical and divisive led to predatory pricing and other market distortions that had the potential to harm both hoteliers and consumers in the long term. FHRAI has written a letter to the OTAs outlining the most critical concerns of the hotel industry which includes the issue of distortion of market price, demand for exorbitant commissions and hosting of illegal and unlicensed bed and breakfast accommodations. “One of the biggest concerns is that after securing discounted rates from a hotel, the OTAs further discount it on their online platforms without the hotel’s consent. This damages the hotel’s reputation, and also simultaneously distorts the market scenario. Ironically, the OTAs have a clause in their agreement that forbids hotels from discounting their own rates but are themselves free to do so. This disparity is not just unfair but is clearly intentional and is done with the objective of market cannibalisation,” says Gurbaxish Singh Kohli, Vice President – FHRAI & President – Hotel and Restaurant Association of Western India (HRAWI). Hotels have alleged that the OTAs charge commission that range anywhere between 18 and 40 per cent. The exorbitant commissions have been adversely impacting revenues, business and the livelihood of hoteliers. The Federation has written to MMT and Goibibo in the hope that they will understand the ground level situation of hotels. However, based on the previous experience of hoteliers whose attempts at negotiations were neglected …

Read More »

Gurbaxish Singh Kohli elected as new president of HRAWI

Gurbaxish Singh Kohli, Director, Pritam Hotels has been elected as the President of the Hotel and Restaurant Association of Western India (HRAWI) at the 68th Annual General Meeting (AGM) held in Mumbai. Prior to being elected as the President, Kohli served as Senior Vice President of the association. Prrem Tiwari, former Vice President will now serve as Sr Vice President along with Sherry Bhatia acting as the Vice President and Pradeep Shetty as the Honorary Secretary. Nirav Gandhi will continue in the office as Jt Honorary Secretary with Dilip Kothari as the Honorary Treasurer and Aspi Nallaseth as Secretary General. “The HRAWI has made tremendous progress, and I would like to congratulate my predecessor Dilip Datwani and his team for doing an outstanding job during his term. From here, it is my intent to complement the efforts made so far by the association and maintain the momentum. I also hope to engage with the government, concerned authorities and other trade bodies as best as possible for the benefit of our fraternity. We will focus on resolving issues that are potential hindrances for the industry’s growth and will align efforts to best address and meet our members’ needs,” says Kohli. A second generation hotelier, Kohli is the owner of Dadar’s famous Pritam restaurant and who set up the iconic Pritam da Dhaba and the four-star Hotel Midtown Pritam in the 80s.

Read More »