Tag Archives: Indigo

IndiGo has launched daily flights between Delhi-Leh, effective from today— 22nd February.  Sanjay Kumar, Chief Strategy and Revenue Officer, IndiGo said, “This will be our first destination amongst the seven regional stations we announced recently. We are working towards enhancing regional connectivity, which will not only increase access but also promote domestic trade and tourism in the country.”

IndiGo has announced daily non-stop flights from Agra to Bengaluru, Bhopal an Lucknow respectively. The new flights will be effective from @8th March, 2021. The news was welcomed by the travel trade in Agra.

In order to further strengthen domestic connectivity, IndiGo plans to initiate flights from seven new stations subject to regulatory approvals and slot allocation. Ronojoy Dutta, CEO, IndiGo, says, “We plan to open Leh and Darbhanga in February, followed by Kurnool and Agra in March, Bareilly and Durgapur in April, and Rajkot in May 2021.”

IndiGo has recommenced operations from 8 cities in the Northeast—Agartala, Aizawl, Dibrugarh, Dimapur, Guwahati, Imphal, Jorhat & Silchar. Sanjay Kumar, Chief Revenue and Strategy Officer, IndiGo said, “Being the airline with the most connections from the North-eastern states to the entire country, we take immense pleasure in slowly and steadily getting back to the recovery path on the back of strengthening confidence in air travel. We are providing nonstop connectivity to our customers from Northeast to key metro cities, catering to the increasing demand for direct flights owing to the pandemic. We have established more than mandated procedures and guidelines to provide a safe and hassle-free travel experience onboard our lean, clean flying machines. We will continue to strengthen our network and connectivity in the Northeast, in line with the government policies and focus on development in the region.”

IndiGo is all set to start operating its direct flight to Mumbai from the Gaya airport from December 25. The new connection would boost Jain and Buddhist tourism in the region. Already, IndiGo is operating a daily flight between Delhi and Gaya. The Mumbai-Gaya flight will be operated four days a week – Monday, Wednesday, Friday and Sunday. There are reports of starting direct flights to Bengaluru and Kolkata from Gaya by next year. Bookings for the Mumbai flight have already started.

IndiGo has said that they will make complete payment against all pending credit shells latest by 31st January, 2021. The airline has been refunding amounts owed to customers whose flights had been cancelled during the lockdown and has processed close to INR 1000cr of refunds already, which is approximately 90% of the total amount owed to the customers. Ronojoy Dutta, Chief Executive Officer, IndiGo said, “The sudden onset of Covid19 and the resulting lockdown, brought our operations to a complete halt by the end of March of this year. As our incoming cash flow dried up, we were unable to immediately process refunds for cancelled flights and had to create credit shells for the refunds that were due to our customers. However, with the resumption of operations and a steady increase in demand for air travel, our priority has been to refund the credit shell amounts in an expedited manner. We are pleased to commit that we will disburse the full 100% credit shell payments latest by January 31, 2021. We would like to thank all our customers who stood by us for their patience and understanding during this unprecedented crisis.”

Thomas Cook India has partnered with IndiGo to launch air-inclusive ‘Crazy Deals IndiGo Special’ that includes a range of options and value-adds at great prices. Domestic destinations include Goa, Rajasthan, Kerala, Himachal, North East, etc. and start at Rs 9,990 while international destinations start at 29,990.

Sanjay Kumar, Chief Strategy & Revenue Officer, IndiGo, has said that all the states shall offer similar rules and regulations for travellers coming in or going out to improve demand. Speaking at the PHD Chamber of Commerce & Industry webinar, he said, “The level of confidence is coming back to the public with increased operations. We are seeing slower growth because of the inconsistency of the state governments at various levels, including different rules and regulations in different markets, which is keeping customers away. If all state governments offer similar rules and regulations for travellers coming in or going out, I think we will see an improved situation going forward. It will take another 2-3 weeks before we start to see all the state governments getting aligned to a common working protocol, which will push the demand.”

Low cost carriers IndiGo and SpiceJet have started charter flight service for providing safe and private experience to flyers travelling to both domestic and international destinations. Charter services will be conducted in line with prevailing government regulations. SpiceJet claims to fly even a group of less than 6 passengers, up to a group as large as 212 passengers.

The Empowered Group 6 (EG 6) constituted by Government of India and chaired by Amitabh Kant, CEO, NITI Aayog, held a meeting with business leaders from the aviation industry and Ministry of Civil Aviation to discuss possibilities for strengthening operations and augmenting the recovery of the aviation sector under the new normal. The meeting was also attended by Pradeep Singh Kharola, Secretary, Ministry of Civil Aviation; Secretary, Department of Financial Services (DFS), which covers the functioning of banks, financial institutions, insurance companies and the National Pension System; and representatives of airlines such as IndiGo, SpiceJet, GoAir, AirAsia, Vistara and Air India.