Tag Archives: Spencer Lee

AirAsia Berhad will be suspending its three times weekly flights from Kuala Lumpur to Goa effective June 7, 2016, as part of its route rationalisation initiative. Guests that are affected by this will be offered options to alleviate any inconvenience that might occur. They will be notified directly via their registered member email account, as well as via an SMS notification. AirAsia strongly urges all guests to keep their email addresses and mobile numbers with their country code prefix updated in their AirAsia member profiles to ensure that the airline can reach them to assist them. Spencer Lee, Head of Commercial, AirAsia Berhad, said, “We take very careful considerations for every new route that we introduce. However, this suspension is due to our route rationalisation exercise. Despite this route adjustment, we remain committed to the Indian market and look forward to return to Goa in the future.” Affected guests for this route suspension will be able to choose from three options: move flight to an earlier date before the suspension, subject to availability, full credit shell with 180 days validity or full refund.

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