Tag Archives: Vistara

Vistara becomes British Airways’ only codeshare partner in India

Vistara and British Airways have signed a codeshare agreement, further deepening their already existing interline partnership. Under the agreement, British Airways will add its ‘BA’ designator code to approximately 60 Vistara-operated flights each day covering 13 Indian cities, including eight new virtual British Airways destinations, namely Ahmedabad, Amritsar, Bhubaneswar, Chandigarh, Goa, Kolkata, Kochi, and Pune. Additionally, the BA code will also be put on Vistara flights between Mumbai and Amritsar, and Chennai and Kolkata. Sales under the codeshare agreement are open on all channels and major GDS systems for flights starting September 27, 2018. Commenting on this milestone partnership, Sanjiv Kapoor, Chief Strategy & Commercial Officer, Vistara said, “We are delighted to extend our existing interline and through check-in partnership with British Airways to a codeshare agreement. This partnership reaffirms our commitment to taking India’s finest airline brand beyond Indian borders, and it gives us the opportunity of welcoming travellers from around the world to experience the ‘new feeling of flying’ in India with Vistara. We share a lot in common with British Airways, key among which is our focus on delighting customers. We are confident that our respective customers will truly enjoy the reciprocal benefits of this collaboration.” Rishi Kapoor, Head of Alliances, British Airways said, “We have been flying to India for more than 90 years, so it is incredibly exciting for us to be able announce this partnership with such a well-respected carrier.”  

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Vistara embarks on ambitious expansion plans, including flying overseas

Vistara has announced placing orders for a total of 19 Airbus and Boeing aircraft worth USD 3.1 billion (approx Rs 21,344 crore). The letter of intent signed with Airbus comprises 13 A320neo and A321neo aircraft, as well as options for seven more aircraft from the A320neo family. In addition, Vistara will lease another 37 new A320neo-family aircraft from leasing companies. Together, Vistara will be adding a total of 50 A320neo-family aircraft into its existing fleet. Vistara has selected the LEAP 1-A engines from CFM International to power the A320neo and A321neo aircraft, which will be due for delivery between 2019 and 2023. Vistara will use these aircraft to densify its domestic network and to support its international operations planned for later this year. Leslie Thng, CEO, Vistara said, “India’s position as the world’s fastest growing domestic aviation market and its impressive growth in air passenger traffic that has more than doubled over the last decade, makes us confident of our aggressive plans for domestic expansion and international foray. These orders are a landmark step in Vistara’s journey and demonstrate our deep-rooted commitment to contributing to the rise of the Indian aviation industry and to offering more choices to our customers.”

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Vistara receives 21st aircraft, now eligible for international operations

Vistara has received its 21st aircraft, an Airbus A320neo powered by CFM engines and the airline is also eligible to start international operations now. The new aircraft will be deployed to further strengthen the airline’s domestic network. Leslie Thng, CEO, Vistara, said, “There’s great excitement amongst all of us at Vistara, as we prepare ourselves for taking the next leap in our journey to fly international. The arrival of our 21st aircraft makes this phase even more special. It enables us to strengthen our network further, which gives us the opportunity to offer more choices in terms of frequencies to our ever-growing base of loyal customers.” Vistara’s A320neo aircraft comes in its unique cabin configuration of 158 seats (8 Business Class, 24 Premium Economy and 126 Economy Class) as well as other industry-first features, for which the airline calls it #NotJustAnotherNeo. Vistara has consistently raised the bar in the Indian aviation industry and has flown over 9 million customers, and today serves 22 destinations with over 800 flights a week.

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Vistara launches robot to help passengers at airports

In a bid to drive innovation to offer customer-centric products and service, Vistara has created a robot using Artificial Intelligence (AI) to assist customers, address their queries and entertain them. Called ‘RADA’, the robot will help the airline in offering a seamless experience and an ‘intuitively thoughtful’ on-ground service to its customers, keeping with the changing consumer behaviour. Initially, RADA will be placed at Vistara’s Signature Lounge at Delhi Airport’s Terminal 3 from July 5, 2018 to assist customers using the lounge before they board their flights. ‘RADA’ will be further developed over a period of time in terms of functionality and features for future use cases, after gauging customer feedback. Currently, the robot can scan boarding passes and further provide information on the terminal, departure gates, weather conditions of destination city, real time flight status as well as information about Vistara’s products and services. RADA can greet customers and interacts with them using basic hand movements, and can move around in the lounge on predefined pathways. Additionally, it can engage with kids and adults alike by playing games and other multimedia content such as songs and videos. Leslie Thng, Chief Executive Officer, Vistara said, “Innovation is one of the core values engrained in the DNA of Vistara’s culture, which we have fostered within the organization in many ways. RADA is a manifestation of this endeavour. Vistara has disrupted the market through several innovations with the sole objective of redefining air travel in the country, while making its processes more robust and resources more effective.”

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Vistara becomes a member of IATA

Vistara has become the third Indian carrier to be a member of the International Air Transport Association (IATA), the trade association of more than 280 airlines, which will help it provide a seamless travel experience through an extended global network to travellers to and from India. Vistara, the full-service carrier promoted by Tata Sons Limited and Singapore Airlines Limited (SIA), recently became eligible to start international operations. Air India and Jet Airways are the two other airlines in India that are IATA members. The IATA membership will enable Vistara to collaborate with other international member airlines for codeshare and interline agreements, and provide a seamless travel experience through an extended global network to travellers to and from India, the airline said in a statement. IATA represents airlines from over 120 countries. It advocates for the interests of airlines across the globe, establishes standards to simplify process and increase passenger convenience, and helps airlines to operate safely, efficiently and economically. “This membership couldnt have come at a better time as we gear up to launch our international operations soon. Vistara has set new benchmarks for air travel in India, and with IATA?s membership we are confident to showcase Vistara’s strengths on a global scale,” Leslie Thng, Vistara chief executive officer said. Conrad Clifford, Regional Vice President, Asia Pacific, IATA, said they were looking forward to working with Vistara in shaping IATA’s priorities for India and the global aviation industry.   Source: PTI

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Vistara launches Kolkata-Chennai double daily from March 25

Vistara has announced double daily flights between Kolkata and Chennai, as well as a direct same aircraft service to Kochi via Chennai, starting March 25, 2018. The airline has increased its frequencies between Kolkata and Delhi with the launch of a third daily flight to the national capital. With these additions, Vistara will connect Kolkata directly with Delhi, Chennai, Port Blair (Andamans) and Kochi. Customers from Kolkata can also connect via Delhi to many other domestic and international destinations, including Chandigarh, Srinagar, Jammu, Amritsar and Lucknow domestically, and multiple cities internationally through Vistara’s 21 international interline partners. Sanjiv Kapoor, Chief Strategy & Commercial Officer, Vistara, said, “The launch of these new routes and flights from Kolkata reflects the commitment Vistara has to Kolkata, and of the positive response we have received to our flights from the city. Our Kolkata flights have high loads in all classes, and we are truly grateful to our customers for placing their trust in us and making us their airline of choice in such a short span of time.”

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Vistara starts Delhi-Chennai direct daily service

Vistara has launched a daily direct service between Delhi and Chennai and is set to double its frequency between the two cities from March 1, offering convenient same-day return options in both directions. Besides, the airline will fly daily direct between Chennai and Port Blair from March 1, and will further expand its operations from the city from March 25 with daily direct flights between Chennai and Kochi and double daily flights between Chennai and Kolkata. Sanjiv Kapoor, Chief Strategy & Commercial Officer, Vistara said, “Many of our customers had been waiting for us to bring ‘the new feeling of flying’ to Chennai, and we’re pleased to finally inaugurate our service to the city. We may have been late in coming to Chennai, but our aggressive expansion plan from the city truly signals its importance to Vistara. The new Chennai service would offer additional connections through Delhi to many additional destinations including Srinagar, Jammu, Amritsar, Chandigarh, Lucknow, Varanasi, Bagdogra, and Guwahati.”

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Delhi-Chennai direct on Vistara from Feb 15

Vistara has announced the addition of Chennai to its expanding network, making it the 22nd destination on the airline’s network. Effective February 15, 2018, Vistara will operate a daily direct flight between Delhi and Chennai, and increase the frequency to twice daily from March 1, 2018. Vistara will also connect Chennai to Port Blair with a daily direct flight between the two cities, effective March 1, 2018. Bookings are now open on all channels, with one-way fares for Delhi – Chennai (economy class) starting Rs. 3,099 all-in, and Rs. 3,699 all-in for Chennai – Port Blair. As Vistara operates from the state-of-the-art Terminal 3 in Delhi, travelers will enjoy a superior experience, and those connecting to and from international flights at Delhi can seamlessly proceed to international transfers for same-terminal connections.

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Vistara launches customisable holiday packages with ‘Vistara Getaways’

Vistara has introduced ‘Vistara Getaways’ for user-customisable holiday packages covering flights, hotels, cars, and sightseeing options at attractive package prices. Customers can choose holiday packages for as many as 35 cities in and around Vistara’s network of 21 destinations, at getaways.airvistara.com. The packages include air travel options on Vistara, airport transfers as well as car rental options, and sightseeing tours, and hotel stays in partnership with leading hotel chains such as Taj, Hyatt, Radisson, Le Meridien, and upscale boutique hotels. In addition, ‘Vistara Getaways’ allows travellers to personalise their holiday packages by choosing the duration of holidays, their preferred cabin class for air travel, options to upgrade hotels and the category of rooms, and even upgrade the choice of cars for local transportation. Customer can even choose to split their stay in a city in more than one hotel. Sanjiv Kapoor, Chief Strategy & Commercial Officer, Vistara, said, “Planning the perfect holiday involving air, hotel, car, and sightseeing options can be an arduous and time-consuming task. With Vistara Getaways, the globally experienced discerning travelers of today are assured of having all their holiday needs met via a convenient, online one-stop-shop, and more importantly, with attractive pricing and great flexibility to design their holidays the way they want it, very unlike traditional packaged holidays. The introduction of Vistara Getaways is in line with our promise of providing more options along with a seamless world-class travel experience to our customers.” As part of the launch, Vistara is offering an inaugural discount of flat Rs. 4,000 on the holiday package price for the first 100 customers of Vistara Getaways. The discount is available using the promo code ‘FIRST100’.

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