₹300 Refund Application Fee (RAF) charged by airlines is illegal, Pawan Jain

Pawan Jain, MD, Belair has shared that airlines are charging ₹300 as Refund Application Fee (RAF) to travel agents, which is illegal. “If this RAF is not written in the fare basis of the airline, then it’s not applicable. But airlines are pressurizing the agents to pay this amount, which used to be there in the times of paper tickets.”