HRAWI India’s first Hospitality association to earn dual certification

The Hotel and Restaurant Association of Western India (HRAWI) has become the first Indian hospitality association to be awarded both the ISO 9001:2015 as well as the ISO 27001:2013 certifications. Sherry Bhatia, President, HRAWI, says, “This accreditation is assurance that we have robust, clearly-defined procedures in place across all areas including handling of documents and data, strong business continuity processes, back-up plan, risk analysis and mitigation (Risk Management), communications security, office security, incident management, compliance and monitoring. To maintain the validity of the certification, HRAWI will perform regular audits to ensure compliance and identify areas of improvement.”