AI’s check-in counters at New Delhi metro station

In a bid to offer convenience to its passengers, Air India has set-up two specialised check-in counters at the New-Delhi metro station of airport express line. The counters that will provide enhanced facility to the passengers were inaugurated by Air India CMD, Ashwani Lohani and became functional on July 27, 2016 at 1600 hours. The newly introduced counters shall allow the Air India passengers flying on international and domestic routes to book tickets, get desired flight information and also check-in the extra luggage. The flight check-in facility shall close two hours before the departure of the scheduled flight. With the inception of this facility the airport passengers can obtain their boarding pass, check-in at the city check-in counter and can enjoy sightseeing in the national capital. These counters shall remain open from 4am in the morning to 11:30pm in the night. Lohani, said, “We are pleased to extend the facility of city check-in on both the domestic and international flights operated by Air India. Earlier, city check-in was available only for domestic sector flights and on a few gulf countries only. But to supplement the efforts, we have set up this Air India flight information cum excess baggage cum ticketing counter at each of the two stations. The objective of this is to enhance the overall travel experience and make it less hassling for passengers.”