Apps that can help travel agents streamline operations, improve customer service

Travel agents can benefit from a variety of apps to streamline their workflow, enhance customer service, and stay organised. Here are some helpful apps that can help travel agents streamline their operations, improve customer service, and provide a seamless booking experience for clients. By leveraging the right tools, travel agents can enhance their productivity and deliver exceptional service to their clients.

Sabre Red Mobile Workspace

The Sabre Red Mobile Workspace app allows agents to access the Sabre GDS system from their mobile devices, enabling them to book flights, hotels, car rentals, and other travel services on the go. Agents can access real-time information regarding flights, accommodations, car rentals, and other travel-related services. allows agents to manage their clients’ itineraries efficiently. They can make changes, updates, or additions to the itinerary in real-time.

TripIt for Teams

While TripIt for Teams is primarily designed for businesses and organizations to manage their travel plans internally, travel agents can also leverage its features to serve their clients better. It is a collaborative itinerary management tool that can allow travel agents to create and share detailed itineraries with their clients, track bookings, and provide real-time updates on travel plans. Travel agents can utilize TripIt’s real-time updates and alerts feature to stay informed about any changes or disruptions to their clients’ travel plans.

CheckMyTrip

Amadeus’ CheckMyTrip app allows agents to access their clients’ travel itineraries, check flight statuses, and receive real-time notifications about any changes or disruptions to their travel plans. It is available across multiple platforms, including web, mobile, and tablet devices. It integrates seamlessly with booking systems and travel providers, allowing agents to import and manage bookings easily.

Expensify

Expensify allows travel agents to track all travel-related expenses, including flights, accommodations, transportation, meals, and other miscellaneous expenses. Agents can easily capture receipts using the Expensify mobile app, eliminating the need for manual entry and paper receipts. Expensify integrates with various booking platforms and credit card providers, automatically importing travel-related expenses into the platform. Agents can set up custom expense policies within the platform, flagging any expenses that violate these policies.

Hopper

Hopper is primarily a consumer-focused travel app that helps users find and book flights and hotels at the best prices. While it is not specifically designed for travel agents, there are ways in which travel agents can leverage Hopper to assist their clients. It uses predictive analytics to find the best deals on flights and hotels. Travel agents can use Hopper to monitor price trends, receive alerts about fare changes, and advise their clients on the best times to book their travel.

WhatsApp Business

WhatsApp Business is a messaging app designed for businesses to communicate with customers. Travel agents can use it to provide personalized assistance, send updates about travel plans, and answer any questions or concerns their clients may have in real time. They can also send booking confirmations, itinerary details, and travel reminders to clients. It can also be used to schedule appointments with clients for consultations, booking discussions, or follow-up meetings.