Artificial intelligence will push travellers and the industry to rethink how we engage with the world, says Santosh Kumar

Artificial Intelligence is making itineraries smarter and deeply personal. Users are using AI tools to ensure that travel is as enriching for them as it is for the environment. Santosh Kumar, Country Manager- India, Sri Lanka, Maldives and Indonesia, Booking.com, notes, “Technology will push travellers and the industry to rethink how we engage with the world.”