Sharing his comments on the recent IT outage that crashed 8.5 million computers, Willie Walsh, IATA’s DG, says, “The first lesson is humility. IT glitches happen. And they can happen on a massive scale. My initial thought is to thank travelers for their patience and all those who worked long and hard to return our world to normality. And that is quickly followed by a desire to understand how all industries could be better protected from and prepared for such failures. Indeed, questions are already being raised around the overall resilience of businesses and society to cope, which may lead to greater political scrutiny.”

Sharing an exciting update on the visa procedure for Indian nationals visiting Israel, Amruta Bangera, Director of Marketing, IMOT, India, says, “To attract even more tourists and simplify their travel experience, we are planning to introduce a first-ever e-visa program for Indian citizens. Although still in its early stages, we anticipate launching a pilot for e-visas by the end of the year. Israel is safe and open for tourism. India has consistently been a major source market for us, with thousands of Indian travellers visiting each year. In the first half of 2024 alone, over 5,700 tourists travelled from India to Israel, demonstrating strong resonance to the destination.” Despite the pandemic induced lockdown, Israel welcomed over 2.6M tourists in 2022 and 3.1M tourists in 2023.  Tourism in Israel has picked up in 2024, with over 4,95,300 tourists visiting the country from across the globe from January to June

Resorts World Cruises is pleased to announce that the 150,695 gross tonnage Genting Dream successfully completed its first berthing alongside the Phuket Deep Sea Port on 24 July 2024, making it the largest cruise ship to do so. As ‘the Cruise Line that Knows Asia Best’, Resorts World Cruises has the vast and in depth expertise in enhancing experiences for its passengers. Genting Dream passengers departing from Singapore for the 3 Night Phuket Cruise will now have the convenience and comfort of disembarking and re-embarking the ship in Phuket without using tender boats. In addition, inbound passengers can enjoy the flexibility without having to worry about the tender boat schedule and at the same time maximise their stay in Phuket. “Our Marine Operational team, the Captains of Genting Dream together with the Phuket Pilots have conducted comprehensive studies, risk assessments and ship simulations over half a year with the Thailand authorities to ensure the feasibility and safety of this pioneering initiative. With our ship now able to berth alongside Phuket Deep Sea Port regularly, our passengers will enjoy the convenience, which will further boost Phuket’s image as a cruise destination”, said Michael Goh, President of Resorts World Cruises. “We would also like to extend our sincere thanks to the Marine Department, The Governor of Phuket province, the local port authorities, as well as to Wallem Shipping Agency for their support and coordination,” he added. With a cruise terminal at the Phuket Deep Sea Port, the berthing of a large cruise ship like Genting Dream also creates new opportunities for Phuket and Resorts World Cruises to explore future possibilities, as well as as a potential cruise and clearance gateway for outbound …

Atmosphere Core, a renowned leader in the hospitality industry, has entered into a prestigious Hotel Management Agreement with KEEMAYA RESORTS AND SPAS to develop OZEN VILLAS JAIPUR, a luxury all-private pool villas resort set in the serene foothills of the Aravalli ranges in Jaipur, Rajasthan. Slated to open in Q2 2025, this inspiring destination reflects Atmosphere Core’s ambition to establish 25 properties in India by 2025, marking the company’s fourth venture under THE OZEN COLLECTION and its 11th signed property in the country. OZEN VILLAS JAIPUR will offer unparalleled luxury experiences with 181 one and two-bedroom villas, each boasting a private pool. This exclusive low-rise resort spans across 20 acres of verdant landscapes and is designed to cater to discerning travellers seeking a peaceful getaway, as well as for hosting refined meetings, elegant celebrations, and opulent Indian weddings. A 20,000 sq. ft. indoor event space along with a selection of sophisticated outdoor venues will enrich the experience. Souvagya Mohapatra, Managing Director of Atmosphere Core – India, Nepal, Sri Lanka, & Bhutan, shared his excitement “Jaipur, the Pink City, has always captivated travellers with its timeless beauty and rich cultural heritage. I am thrilled to announce our fourth property under THE OZEN COLLECTION and our 11th signed property in India, OZEN VILLAS JAIPUR, which is poised to become a premier luxury destination”.

Lisbon, capital of Portugal and a vibrant city full of history on the Atlantic coast, will soon become the latest addition to the worldwide route network of LOT Polish Airlines. As the Polish flag carrier, which is a member of Star Alliance und which serves its global hub Warsaw daily from India, is continuously expanding its connection within Europe, the new capital-to- capital service between Warsaw and Lisbon will be launched on 3rd February 2025. Flights will initially be operated five times a week (Mondays, Tuesdays, Thursdays, Fridays and Sundays). From 24th February 2025, the airline will operate this route daily. LOT Polish Airlines will be using modern Boeing 737s for these flights, with a travel time of just over four hours each way. The new LOT Polish Airlines flights between Warsaw and Lisbon: Departure with LO-425 in Warsaw at 10:15, arrival in Lisbon at 13:25 local time Departure with LO-426 in Lisbon at 14:25, arrival in Warsaw at 19:30 local time “Our valued guests from India may become spoilt by choice when travelling with us through Europe because with Lisbon we are adding a true gem to our global network that is fascinating for visitors from all over the world,” emphasises Amit Ray, Director India, DACH Markets and Italy and Head of Global Corporate and Strategic Sales at LOT Polish Airlines. “It will be the first time for us to fly to Lisbon. This further expansion of our route network is just another step of implementing the five- year growth strategy which LOT Polish Airlines had proclaimed in 2023.” Just recently, LOT Polish Airlines had announced new flights to Innsbruck/Austria, Lyon/France and Oradea/Romania and also resumed routes that had …

Pradeep Shetty, President, HRAWI, said that he was happy with Maharashtra’s Tourism Policy 2024, adding, “The annual financial allocation of INR 1,666 Cr for incentives and operational support underscores the Government’s commitment to enhancing tourism and hospitality infrastructure. This progressive framework, aimed at positioning Maharashtra as a global tourist destination, is a game-changer for our industry.”

Travelport, in its 2024 State of Modern Retailing Report, finds that most respondents (88%) agree they would prefer to see all flight options and fares on one screen, which is likely the reason that more than half (54%) said they frequently use a comparison site to search for information before purchasing their ticket. The majority of Millennial (70%) and Gen X (64%) travelers often use online travel agencies (OTAs) to book, citing choice and price transparency as the primary reasons.

Speaking of the new Tata Asset Management’s tourism Index Fund, Anand Vardarajan, Chief Business Officer at Tata Asset Management said, “We are witnessing exponential growth in domestic aviation, hotels, restaurants and travel which augurs very well for the tourism segment.  All types of travel, be it pilgrimage, business, medical or leisure are registering a surge.  This makes a compelling case for looking at tourism as a segment and how one could invest and aim to benefit from the growth of this sector.”

Switzerland Tourism invites the Indian outbound travel trade to attend an exclusive webinar today on Schilthorn, a mountain which offers stunning views of the surrounding Alpine landscape including the Eiger, Mönch and Jungfrau. Attend all webinars for a chance to win a trip to Switzerland in 2025! For more information, write to jaspreet.kaur@ddppl.com or 9650196532.

B2B travel platform TripJack is thrilled to announce the outstanding success of its Check-In Guarantee program, achieving a remarkable check-in rate of 99.60%. This milestone underscores TripJack’s commitment to providing seamless and reliable travel experiences. The Check-In Guarantee program was designed to address and mitigate potential check-in issues that travelers might face. By closely collaborating with hotel partners and suppliers, TripJack ensures that travel agents can offer their clients a hassle-free stay. In the rare instances where a check-in is denied, TripJack has developed a seamless resolution process. Travel agents can quickly address and resolve the issue, ensuring minimal inconvenience for travelers. Additionally, TripJack offers compensation to travelers if they experience any disruption due to check-in denial, reaffirming their dedication to customer satisfaction. Speaking about the Check-in Guarantee program Mayank Kapoor, a TripJack registered Travel Agent said. “As a travel agent, I am happy with TripJack’s Check-In Guarantee program. I had a customer who was denied check-in because hotel confirmation was not updated. I connected with Team TripJack and within 20 minutes my customer was given check-in. Really happy with this customer centric initiative.” Abdul Thingna, Vice President, Hotels & Holidays at TripJack said, “Our primary objective is to ensure that every traveler enjoys a seamless experience. We work tirelessly and collaborate closely with our hotel partners and suppliers to ensure exceptional service, and our Check-In Guarantee program is a testament to this commitment.” TripJack’s Check-In Guarantee program exemplifies the company’s innovative approach to enhancing the travel booking process for agents and their clients. With a focus on reliability, efficiency, and customer satisfaction, TripJack continues to set new standards in the travel industry