VFS Global, which has been a trusted partner for the UK Government since 2003, has won the global contract for overseas UK visa and Citizenship services. This award is the latest in a long line of wins for the world’s leading visa, passport and citizen services provider. During 2024, VFS Global will deploy 240 Visa and Citizenship Application Service (VCAS) Centres for the UK in 142 countries across Africa & Middle East, Americas, Australasia & Europe, China & Taiwan, and Asia & Asia Pacific regions. These centres will accept all categories of visa applications as well as UK passport applications in some locations. Combined, these new centres are estimated to process 3.8 million applicants every year. Beyond the scale of the deployment, VFS Global will invest to improve the customer journey and increase accessibility – including through new customer websites, and through updated in-person experiences. And VFS Global will deploy its latest technologies to maintain robust identity checks and ensure the integrity of the visa and passport application process. The new contract is expected to deliver savings to the UK Government. Zubin Karkaria, Founder and CEO, VFS Global, said, “We are delighted to win this contract and expand our partnership with the Home Office to become their service provider for all UK visa customers overseas. We are excited to begin operations in new locations, and to take the next step towards providing customers with a seamless, simple and secure visa and passport application experience. This win is a testament to our dedicated efforts to provide all our client governments with best-in-class services.”

Oman Air has revealed its newest range of luxury on-board amenity kits in collaboration with high fragrance House, Amouage. Featuring a bespoke selection of fragrance and skincare products, the finely crafted kits draw inspiration  from Oman’s nature and heritage, reflected in their soothing sand and cocoa tones. Available for guests in premium cabins, exceptional attention  has been given to the materials, ensuring their enduring appeal for in-flight use and beyond. With exclusive designs for men and women, the First Class kits feature iconic Amouage fragrances, Epic Man and Epic Woman, with a luxurious assortment of hand  &  body  lotion,  facial moisturiser and lip balm, as well as socks, eye mask, hand cleansing gel, mouthwash and 3M earplugs. The kit for Business Class passengers is a functional unisex folio design containing Amouage fragrance, Meander,   facial moisturiser and lip balm, in addition  to socks, eye mask, hand cleansing gel, mouthwash and 3M earplugs. Designed with sustainability as a key consideration, the stylish pouches are ideal for reuse and repurpose beyond the flight. In addition, all unnecessary packaging has been removed to ensure minimal waste. With a focus on unique products and high-quality service, Oman Air has garnered a global reputation  for exceptional in-flight  hospitality, marked by a string of awards, including most recently the 2024 Five-Star Major Airline rating by the Airline Passenger Experience Association (APEX).

Misha Gambetta, Director India for Switzerland Tourism, speaks about the India market and says that there are clear signs of a market that is not only recovering strongly after the pandemic, but with new trends. “There are now more individual travellers interested in staying longer in Switzerland, discovering new destinations and hotels, for a more active and quality holiday. The Indian market is strong, in buzz and oriented towards young, quality tourism,” he says. Switzerland Travel Experience India has just concluded where 23 Swiss partners had the opportunity to meet more than 450 Indian buyers during a week-long marathon in Mumbai, Delhi and Chennai.

Union Minister of Civil Aviation, Jyotiraditya Scindia, informed that there were 74 airports in the country in first 65 years, but now 149 airports/heliports/water aerodromes are now functional. He added that the viability gap funding provided for UDAN scheme has helped 1.3 crore people travel by plane. “It is the government’s endeavour that by the year 2030, India will have 42 crore people travelling by aeroplane,” he added.

Around 160 aircraft in India are currently grounded, the majority due to supply chain challenges, reveals CAPA. This figure could cross 200 aircraft by 31-Mar-2024, or close to 25% of the projected fleet on the register as of that date. This is undoubtedly compromising traffic growth in the short term. Despite these constraints, domestic traffic in the first 8 months of FY2024 is up around 20% yoy, and international by around 25%. Both are expected to exceed their pre-pandemic highs this year. A performance that reflects the resilience of Indian aviation. However, with supply chain risks expected to continue into FY2025, there could be a further impact not only on traffic, but also on financials.    

Key representatives from Tourism & Events Queensland along with Department of Tourism, Innovation & Sport, are in India this week to meet with aviation and trade partners. India is its fifth largest international tourism market and Queensland predicts that by 2032, India will contribute $408 million in international overnight visitor expenditure to the Australian state. The mission began in Mumbai and has so far included industry panels, roundtable discussions, a market update and industry networking events. Tomorrow the mission continues in New Delhi.

With the fifth edition of the Emirates Travel Agents Cricket Tournament 2023 underway, the teams are getting for the final match that will be held on Sunday, December 10 in Mumbai. It is one of the most awaited cricket tournament for agents and frontline staff over the past few years and this year saw a total of 18 teams and over 400 registered players/agents. The prizes include eight trophies, Man of the Match award for Semi Finals and Finals, Best Batsmen, Best Bowler, and Player of the Tournament. Thomas Cook was the winner of the last tournament.

FootprintsWorldwide, known for its expertise and professionalism in the travel industry in India, will now serve as the sales and marketing partner for Luxury Links Golf Tours in India. As one of the leading representation company in the region, FootprintsWorldwide will offer exclusive golfing tours across some of the most unique golf destinations in England, Scotland and beyond to clients in India. Commenting on the partnership, Tom Barton, Director of Luxury Links Golf Tours, says, “We are delighted to appoint FootprintsWorldwide as our partner in India. Their deep understanding of the luxury market in India, coupled with their commitment to delivering exceptional experiences, makes them the perfect partner for us.” Mamta Pall, Founder & CEO, FootprintsWorldwide, commented, “For those of you who are looking at curating golfing tours for clients across England, Scotland and beyond, do reach out to us.”

VFS Global, along with the Embassy of the Republic of South Korea, organised the India-Korea Harmony Cup Golf Tournament at the prestigious Delhi Golf Club to celebrate the 50-year milestone in diplomatic relations between India and South Korea. An impressive lineup of diplomats, prominent Indian and South Korean businesspeople, and key officials attended the event. The chief guest for the occasion was Shri Amitabh Kant, India’s G20 Sherpa and former CEO of Niti Ayog and he was joined by His Excellency Chang Jae-bok, the Ambassador of the Republic of South Korea to India Amitabh Kant actively participated in a round of golf, adding to the excitement of the event. His Excellency Chang Jae-bok presented prizes to the accomplished winners, rounding off the celebration of the enduring diplomatic ties between the two nations. Prabuddha Sen, Chief Operating Officer, South Asia, VFS Global, said, “India and South Korea are strategic partners, and it extends across businesses. VFS Global has been partners with the Embassy of the Republic of South Korea in New Delhi for the past ten years, offering visa services. We have recently opened Visa Application Centres in Chennai and Bengaluru and are committed to cementing it further. As a testament to our enduring partnership, we organised a golf tournament, symbolising the strength and longevity of the diplomatic ties between our two nations.” The India-Korea Harmony Cup Golf tournament was a fitting tribute to the strong and longstanding diplomatic ties between India and South Korea. This event marks an important milestone in the continued partnership and collaboration between the two nations.

Even with the growth Rail Europe is witnessing in India, Florence Pasquier, Chief Commercial Officer, Rail Europe, believes there is still a lot of scope for growth here. “India is a very dynamic market. Indians love to travel, and they love Europe. That is why we are working closely with NTOs to inspire Indians to travel to new places, or travel differently to the same place in Europe, or even combine different countries with Rail Europe,” she says.