Lufthansa has been voted the “Best Airline in Europe”. The award was given at the Paris Air Show on June 20, 2017 in Le Bourget. The market research institute Skytrax, which specialises in aviation, surveyed around 18 million passengers from over 160 countries. In the survey, passengers from across the globe spoke in favour of the German premium carrier by giving the airline high ratings in service on board and at the airport. Carsten Spohr, Chairman of the Executive Board and CEO at Deutsche Lufthansa AG said, “The service offered by our crews on board and on the ground as well as our investments during the past few years in the fitting of our cabins, lounges and digitalization, have paid off. The Skytrax Award is evidence that Lufthansa passengers appreciate our quality. The combination of premium service and excellent facilities has impressed passengers worldwide and has made us Europe’s number one.” Lufthansa also won the award of “Best Airline in Western Europe” as well as the award “Best First Class Lounge Dining”.

Korea now ranks in the number one spot worldwide for global congresses hosted in 2016, according to the latest International Meetings Statistics Report released by the Union of International Associations (UIA). The result is a reflection of strong growth by established Korean meeting cities such as Seoul, as well as rising destinations like Busan, Jeju, and Incheon, contributing to the country’s increasingly diverse business events portfolio. Supporting this growth is the Korea MICE Expo that is jointly organised by the Korea Tourism Organisation (KTO) along with its 11 Regional Convention Bureaus. The nation recently concluded the 18th edition of Korea MICE Expo 2017, its leading business events trade show that brought together 250 businesses and more than 300 buyers from around the world, including India. The expo showcased their MICE products in a two-day expo at Incheon’s Songdo Convensia between 15-16 June, 2017 that recorded a total of 3,000 attendees. This reflected a 21.6 per cent increase in attendance over the previous year. Kapsoo Kim, Executive Director, Korea MICE Bureau, says, “These latest findings are a strong reflection of Korea’s broad growth not only across the country’s meetings section, but across the country itself. Established event destinations like Seoul are continuing to show their prowess, while an increasing number of regional capitals are giving global meetings planners an increasing variety of options, and so boosting Korea’s appeal for congresses.” The findings show Korea as a country rising from 891 meetings in 2015 to 997 in 2016, reflecting almost a 12 per cent increase over the previous year. Making up the national equation, Seoul, maintained its third place city ranking and hosted 526 meetings in 2016, up from 494 in 2015. …

Vadodara’s Surya Palace has been rebranded to Grand Mercure Vadodara Surya Palace. Strategically located in proximity to Vadodara’s business district and corporate hubs, the hotel is the first Grand Mercure to launch in the state of Gujarat. “We are delighted to associate with AccorHotels and rebrand Surya Palace as Grand Mercure Vadodara Surya Palace. The hotel has always resonated with Vadodara, its people, art and culture. An appreciation of craftsmanship and a commitment to elegance are woven throughout the hotel,” said Piyush Shah, Managing Director, Jindal Hotels. Featuring 146 well-appointed guest rooms including five suites, Azure an all-day dining restaurant, Vanilla a delicatessen, an outdoor pool, a fitness and wellness centre, the hotel is a mere 2 minute drive from the railway station and 10 minutes from the airport. “The rebranding of Grand Mercure Vadodara Surya Palace gives us an opportunity to showcase the property as our 48th hotel in the country and highlight AccorHotels’ growing network in the region. It further strengthens our presence in Gujarat as AccorHotels’ first upscale property in the state and West India,” said Jean-Michel Cassé, Chief Operating Officer, India & South Asia, AccorHotels. “Grand Mercure is a cultural touchstone in each destination, capturing guests’ imagination and bringing local stories to life.” The launch of Grand Mercure Vadodara strengthens AccorHotels’ presence in Gujarat. The group will further augment its presence in the state with the opening of a Mercure hotel in the divine city of Dwarka in Gujarat later this year, outlining the importance of West India as a market for AccorHotels. Additionally, through the setup of a new Global Sales Office structure in the country, AccorHotels has consolidated its brand portfolio under a single …

TAAI Western Region will sign an MoU with Malaysia Tourism on June 22, 2017 in Mumbai to offer training workshops to its members in the Western Region. The workshop is titled ‘Malaysia – Beyond KL’ and will be offered to frontliners and representatives of tour operators. The association also launched a concise booklet on Malaysia that features 1,001 packages and aims to serve as a ready-reckoner for agents who want to sell the destination. Sampat Damani, Chairman Western Region, Travel Agents Association of India (TAAI)adds, “Fourteen states from Malaysia have worked out detailed packages in this booklet along with pricing. Agents just need to look at it.”

The Ministry of Foreign Affairs, Government of Peru, has decided to exempt the requirement of business and tourist visas to certain Indian citizens whose duration of stay is up to 180 days as maximum, whether continuous stay or various visits during the period of one year. The stay will be determined in the port of entry by the Immigration Officers. These rules have been effective since March 27, 2017. Others who are also exempted from visa include holders of valid visa of USA, UK, Canada, Australia or Schengen countries, with a validity of at least six months (excluding transit visas), and those who are permanent residents, accredited with the document of permit (Green Card) in the USA, UK, Canada, Australia or Schengen space countries.

The Israel Ministry of Tourism (IMOT) will conduct multi-city roadshow in India this August to continue to enhance commercial ties with the Indian travel fraternity. The roadshow will be held in a networking workshop format and will commence in Mumbai on August 21 followed by Delhi, Kolkata, Hyderabad, Bengaluru and will conclude in Chennai on August 30. Hassan Madah, Director, IMOT, said, “We have been witnessing historical growth from India this year. We have already recorded 33 per cent increase in tourist arrivals in the period of January to May 2017 over the same period in 2016. Our aim is to receive 60,000 Indian tourists by end of 2017. This roadshow will help us in achieving our goal as it will strengthen business opportunities for the Indian travel trade who are looking to promote Israel as a tourist destination. We are confident that through the roadshow, Indian travel agents will be able to build new connections and increase their knowledge of the various tourism offerings in Israel.” Israel achieved an increase of 13 per cent in 2016 over the previous year with a record of 44,672 Indian tourists visiting the destination. The statistics released by the Israel Ministry of Tourism also revealed 42 per cent growth in Indian arrivals to Israel in the month of May 2017 compared to the same period in 2016.

South Australia continues to record strong growth in the Indian market with a surge in its latest visitor and spend numbers. With the recent results, India is now the eighth-largest source market for South Australia. The International Visitor Survey results released by Tourism Research Australia indicate a 30 per cent rise in the number of Indians travelling to South Australia as of March 2017. Moreover, the Festival State also saw an additional spend of $23mn as compared to the last year, which is reflected in the steep 130 per cent rise in spends. The average year-on-year growth over the last three years, both in terms of visitor and spend figures, has been steadily increasing at a rate of 8.33 per cent and 39.7 per cent respectively. Commenting on the results, Dana Urmonas, Regional Director (India & Southeast Asia), South Australian Tourism Commission, said, “India has always been an important growth market for us and we are happy to see Indians increasingly opting to travel to South Australia. We will continue to focus on the India market and toward this we will be rolling out some exciting initiatives over the next year as well. Our target segments will continue to include families, honeymooners and independent leisure travellers in the age group of 25-45 in primary markets of Mumbai, Delhi, Bangalore and Chennai.” Data provided by a recent Consumer Demand Project conducted by Tourism Australia indicate that South Australia has been moving up the consideration set of Indians looking to travel to Australia for leisure purposes. According to the report, Kangaroo Island in South Australia is ranked number three on Indian traveller’s consideration list after Sydney and Melbourne. Some of the sought …

Passengers carried by domestic airlines during January to May this year were 465.87 lakhs as against 396.04 lakhs during the corresponding period of the previous year, thereby registering a growth of 17.63 per cent. This was revealed by Directorate General of Civil Aviation (DGCA) after analysing the traffic data submitted by various domestic airlines in May 2017. SpiceJet recorded the highest Passenger Load Factor (PLF) of 94.3 per cent, while IndiGo came out the winner in terms of On Time Performance (OTP) at 85 per cent.

Guidelines for wellness and yoga tourism in India will be released on June 21 on the occasion of International Yoga Day while the policy for medical tourism in India will be announced in three to four weeks subsequently, informed Mahesh Sharma, Minister of State (Independent charge) for Tourism and Culture, Government of India. This was announced during the third meeting of the National Medical and Wellness Tourism Promotion Board (NMWTPB) where members of the board discussed ways to improve the structure of the policy and make it more comprehensive. Sharma said, “Medical and wellness tourism plays a major role in overall growth of tourism. India offers some very intricate treatments at one sixth the cost in comparison to many countries; have the best professionals and the most acclaimed paramedical staff. To harness the potential of this segment, we are going to divide the segment in two phases. On June 21 we will release the guidelines for wellness centers, spas and yoga centers for tourism purposes. We have asked the members of the Board for suggestions to prepare a draft Medical Tourism Policy, which will be then reviewed and later released in a matter of three to four weeks. We are also working on a dynamic, interactive web portal which will be one stop shop for medical value travel needs. The purpose is to standardise the rates of various services, provide a list of medical tourism providers and offer a single window system to medical and wellness tourism in a transparent manner.” Rashmi Verma, Secretary, Ministry of Tourism, Government of India, added that generally medical and wellness tourism are seen as separate entities but the NMWTPB is a landmark committee where …

Come July 1, Indians flying abroad will not have to fill departure cards. According to an order issued by the Union Home Ministry, “It has been decided to discontinue the practice of filling up of the departure card by Indians at all international airports with effect from July 1, 2017.” This is one of the steps by the government to ensure hassle-free movement of Indians travelling abroad. However, those going out of the country via rail, seaport and land immigration check-posts need to fill the embarkation card. The Home Ministry has said that the information shared by the passengers is available in the system from other sources as well. This would reduce the time required to complete immigration related formalities by passengers and would also allow airports to handle larger number of people.