Category Archives: Agents

Speaking of the new Tata Asset Management’s tourism Index Fund, Anand Vardarajan, Chief Business Officer at Tata Asset Management said, “We are witnessing exponential growth in domestic aviation, hotels, restaurants and travel which augurs very well for the tourism segment.  All types of travel, be it pilgrimage, business, medical or leisure are registering a surge.  This makes a compelling case for looking at tourism as a segment and how one could invest and aim to benefit from the growth of this sector.”

Switzerland Tourism invites the Indian outbound travel trade to attend an exclusive webinar today on Schilthorn, a mountain which offers stunning views of the surrounding Alpine landscape including the Eiger, Mönch and Jungfrau. Attend all webinars for a chance to win a trip to Switzerland in 2025! For more information, write to jaspreet.kaur@ddppl.com or 9650196532.

B2B travel platform TripJack is thrilled to announce the outstanding success of its Check-In Guarantee program, achieving a remarkable check-in rate of 99.60%. This milestone underscores TripJack’s commitment to providing seamless and reliable travel experiences. The Check-In Guarantee program was designed to address and mitigate potential check-in issues that travelers might face. By closely collaborating with hotel partners and suppliers, TripJack ensures that travel agents can offer their clients a hassle-free stay. In the rare instances where a check-in is denied, TripJack has developed a seamless resolution process. Travel agents can quickly address and resolve the issue, ensuring minimal inconvenience for travelers. Additionally, TripJack offers compensation to travelers if they experience any disruption due to check-in denial, reaffirming their dedication to customer satisfaction. Speaking about the Check-in Guarantee program Mayank Kapoor, a TripJack registered Travel Agent said. “As a travel agent, I am happy with TripJack’s Check-In Guarantee program. I had a customer who was denied check-in because hotel confirmation was not updated. I connected with Team TripJack and within 20 minutes my customer was given check-in. Really happy with this customer centric initiative.” Abdul Thingna, Vice President, Hotels & Holidays at TripJack said, “Our primary objective is to ensure that every traveler enjoys a seamless experience. We work tirelessly and collaborate closely with our hotel partners and suppliers to ensure exceptional service, and our Check-In Guarantee program is a testament to this commitment.” TripJack’s Check-In Guarantee program exemplifies the company’s innovative approach to enhancing the travel booking process for agents and their clients. With a focus on reliability, efficiency, and customer satisfaction, TripJack continues to set new standards in the travel industry

Sharing his reaction to the Union Budget 2024, Pradeep Shetty, President of FHRAI, says, “The hospitality sector has been pinning high hopes on the Union Budget for 2024- 25 presented today, on the backdrop of the Government of India’s stated vision of Viksit Bharat by 2047 and the critical role tourism industry holds in achieving it. However, there is nothing spectacular in the budget to bring structural changes to address the fundamental challenges it faces in a competitive world order and to accelerate the growth of the sector to be a $ 3 trillion economy by 2047. Some key demands of tourism & hospitality to revitalise the sector such as GST rationalisation, granting of infrastructure status and bringing ease of doing business and policy reforms have not been considered in the budget once again, given the well accepted multiplier effect of tourism on employment and economy. The hospitality sector is disappointed but not dejected as the overall focus on infrastructure development, employment generation and skill development and development of religious tourism centres are the silver linings which will help the sector to tide over some of the critical challenges that it faces today. The focus of Budget 2024 on youth employment, skill development and job creation are welcome initiatives. The industry has been facing a shortage of skilled workforce,especially in the hospitality sector. It is also laudable that the Honourable Finance Minister’s Budget speech highlights the Governments’ commitment to make India a premier global travel destination through targeted investment and strategic initiatives. Development of iconic spiritual sites along with promotion of cruise and beach tourism can be helpful in attracting both domestic and international tourists.”

Commenting on the just-concluded Union Budget 2024, Ajay Prakash, National President, TAFI, says, “As usual, the tourism industry has been left high and dry this year too. Every year, we put forward what we think are absolutely necessary steps if tourism is to realise its full potential. And like every year, it has been ignored. While tourism was mentioned as one of the three important aspects, the only thing that the FM said that the government would do was to develop the temples and the corridors at Rajgir and Bodh Gaya and Gaya, revive the Nalanda university, and there was some concession about for domestic cruises. But that is the sum total of what the Budget has to offer us, so we are very disappointed. While there has been an allocation for new airports and roads, mere infrastructure does not promote tourism. GST and TCS are burning issues and she did not touch it at all. There has to be a better system to address this.”  

The Ministry of Tourism has been encouraging cruise tourism for a while now, and we have seen some developments on that front. But in this Interim Budget, the FM has gone a step further. She said, “There is tremendous potential for cruise tourism in India. To give a fillip to this employment generating industry, I am proposing a simpler tax regime for foreign shipping companies operating domestic cruises in the country.” For domestic tourism, the FM announced projects for better port connectivity and more tourism infrastructure, that will be taken up on islands in India, including of course Lakshadweep! All in all, her Budget highlighted promoting investments into India, including its infrastructure projects. The FM has also proposed to put in place a presumptive taxation regime for cruise ship operations of non-residents. Further, it is proposed to provide exemption for any income of a foreign company from lease rentals of cruise ships, received from a related company which operates such ship or ships in India.

Rules for FDI and Overseas Investments to be simplified to increase FDI inflows and promote use of Indian Rupee as currency for overseas investments, said the FM in her Interim Budget speech. She also said that 1.5 lakh core provision for long-term interest-free loans will be made to support infrastructure investment by state governments. The states will also be incentivised to implement Business Reforms Action Plans and digitalisation to develop tourism. All in all, the Union Budget 2024 was not a total let-down as far as tourism is concerned. Perhaps it has sown the seeds for a better tourism experience in India. But that may be too far into the future. Moreover, there has been no change in taxation, which has disappointed the travel trade no end. Their main gripe was the extremely high GST rates and the procedures, as well as bearing the onus of determining the quantum of TCS.

Sitharaman has raised our hopes when it comes to tourism in India, which bodes well not just for domestic but also inbound tourism, which has been suffering since Covid. Delivering to the states, she highlighted the development of ‘iconic’ tourism centres by the states who will be allowed long-term, interest-free loans for such long-term development. For domestic tourism, the FM announced projects for better port connectivity and more tourism infrastructure, that will be taken up on islands in India, including of course Lakshadweep! All in all, her Budget highlighted promoting investments into India, including its infrastructure projects. In positioning India as a global tourist destination, we’ll also create jobs, stimulate investments and unlock economic opportunities for other sectors. In addition to the measures outlined in the interim budget, I propose the following measures. Vishnupath temple at Gaya and Mahabodhi temple at Bodh Gaya in Bihar are of immense spiritual significance. Comprehensive development of Vishnupath temple corridor and Mahabodhi temple corridor will be supported, modeled on the successful Kashi Vishwana temple corridor to transform them into world-class pilgrim and tourist destinations. Rajgir, Rajgir holds immense religious significance for Hindus, Buddhists and Jains. The 20th Tirthankara Muni Suvaratha temple in the Jain complex, Jain temple complex is ancient. The Sapta Rishi or the seven hot springs form a warm water Brahmkund that is sacred. A comprehensive development initiative for Rajgir will be undertaken. Our government will support the development of Nalanda as a tourist center besides reviving Nalanda University to its glorious stature. Odisha’s scenic beauty, temples, monuments, craftsmanship, wildlife sanctuaries, natural landscapes and pristine beaches make it an ultimate tourism destination. Our government will provide assistance for their development to Odisha …

With the aim of Viksit Bharat by 2047, the Interim Budget 2024 yet again showcased a lofty imagery of the ‘new and improved’ India. However, it does fleetingly mention tourism and its development – directly and indirectly. To build a foundation for future development, the FM underlined its Startup Credit Guarantee Schemes that will encourage new businesses in various sectors including, hopefully, tourism. She mentioned that the country ‘is capable of creating more opportunities’ which cannot be further from the truth. Sitharaman added that the focus will be on ffostering and sustaining growth to create great opportunities for all and to fulfil aspirations. She said that the MSME will be an important element of this policy. Coming to aviation, she said that it has been ‘galvanized in the past 10 years’ with number of airports doubled, expansion of the UDAN scheme, 517 new routes carrying 1.3 crore passengers, and the expansion of existing and new airports that will continue, she committed. Mentioning the success of G20 meets that took place across India, she said the country has made itself an attractive destination for MICE. ‘The corporates want to explore India and religious tourism offers great opportunities.

A lot is riding on Finance Minister Nirmala Sitharaman’s 7th Union Budget presentation, to be aired today. This makes her the first FM to present seven Union Budgets in a row! This Budget is an important one for ‘Amrit Kaal’ and will decide the direction for India’s economy for the next five years. It has the potential to build a strong foundation of our dream of Viksit Bharat, the Prime Minister has said. As the industry braces itself for it, it does so with cautious hope – afraid of being let down yet again due to the absence of any mention of tourism, yet hopeful that perhaps this could be the moment when the sector begins to appear in the FM’s horizon. Watch this space for more updates and industry reactions on the Budget.