Category Archives: Agents

SOTC has curated two products both for outbound as well as the domestic Indian traveller- Great Rail Journeys & Self Drive Holidays. To capture high potential leisure markets for the outbound Indian traveller, SOTC has launched Great Rail Journeys in collaboration with “Great Rail Journeys” UK’s leading operator with over 40 years of experience in arranging holidays by rail. This enables the travellers to discover the best of the world through travelling on iconic trains across entire continents such as Europe, Asia and Americas. The Great Rail Journey Holiday package from SOTC offers personalized travel through fully ushered rail tours that provide authentic experiences delivered with complete seamlessness. Each itinerary involves travel on special trains indigenous to the region. From ultra-modern trains to iconic heritage lines, SOTC believes that traditional rail travel will give travellers the most memorable aspects of their global adventures. Self-drive holidaying, as a travel product and a trend, is becoming progressively more popular amongst Indian travellers. To tap into this segment SOTC has launched Self-Drive holiday packages for the domestic market in India. SOTC provides self-drive car rental on a set itinerary combining with choicest hotel stays on stay & breakfast basis. The itinerary has suggestions for tourists, which they can follow if they wish to. These packages offer great value for money and convenience for customers. With a fixed package, all hotel and car arrangements are taken care of, plus complimentary road maps and a detailed route itinerary. The unique product offerings ensure a comfortable and hassle-free journey on wheels, for families, couples and ad hoc groups of friends. Speaking about the exclusive product offerings Amod Thatte, Head Product, Contracting & Innovation, SOTC Travel said, …

Pricol Travel, in association with Advantage Travel Partnership UK, will offer holiday agencies products, technology and services to help them better manage their business. The Advantage Asia consortium offers programmes that will provide an edge to holiday travel agencies, enabling them to offer the best blend of travel products and services to their customers. The agencies can subscribe for the membership on a monthly subscription plan. The services the programme offers includes operations management, marketing, overall business management, training and networking opportunities. The partnership programme is suitable for small to medium sized travel agencies, who aspire to grow their business in the outbound leisure segment. Advantage Asia will work with their member partners and share collective knowledge. Vikram Mohan, Chairman, Pricol Travel said, “Advantage Travel Partnership UK has empowered thousands of small and medium travel agents in Europe, providing them with the necessary updated product knowledge and current technology for them to be relevant at all times.” A Dharmaraj, COO, Advantage Asia Travel Partnership said, “The programme provides different services that support various aspects of an agency. We work closely with our member partners to provide them with tools to offer their customers the most inspirational, yet affordable range of travel products. We are looking forward to associate with over hundred agencies within the next three years.”

Thomas Cook (India) has entered into a three-year strategic agreement with Wildlife Reserves Singapore (WRS) — an organisation that manages Jurong Bird Park, Night Safari, River Safari and Singapore Zoo – making it the first Indian travel company to sign an MoU with WRS. The MoU was signed between Mahesh Iyer, Chief Executive Officer, Thomas Cook (India) and Mike Barclay, Group Chief Executive Officer, Mandai Park Holdings (the parent company of WRS) in Mumbai. Mahesh Iyer, Chief Executive Officer, Thomas Cook (India) said, “We are bullish on the larger trend towards experiential holidays. Singapore as a destination has been constantly reinventing itself with its new, unified brand identity ‘Passion made Possible’-that showcases the fundamentals of the nation – its cultural diversity, rich food heritage and the mindset of its people shaped by unique circumstances and promises to reshape the Singapore experience across the B2C and B2B space. Our partnership with Wildlife Reserves, Singapore also marks the start of a strong commitment to protect biodiversity in Singapore and Southeast Asia through partnerships with like-minded partners, organisations and institutions.”

Treebo Hotels has launched its premium brand offering ‘Treebo Select,’ designed to deliver a premium experience to its guests by providing superior amenities and services in the price range of INR 2500-INR 5000. Treebo Select properties are currently present in Mumbai, Chennai and Bengaluru and will soon be launched pan- India in the next few months. Treebo’s entry into the premium budget segment aims to cater to needs of the traveller looking for more than the ‘basic’ standard experience. Sidharth Gupta, Co-founder, Treebo Hotels said, “After hosting guests for close to three years in over 60 cities, we now feel that we are ready to cater to the needs of every traveller from a value conscious guest to the one looking for a more premium experience. Treebo Select is an extension of our product to offer the experience, hospitality and services of a four-star. We already have 10 properties under the Select brand, some have been already launched and the rest will go live soon.” Some key features that differentiate Treebo Select from the brand’s core offering are plush rooms, prime location, guaranteed large spread complimentary buffet breakfast, 24×7 room service, guest laundry service, mini fridge etc. in addition to Treebo’s standard offerings like Wi-Fi, branded toiletries, TV with DTH or cable connection and air conditioning.

With the collaboration of Nijhawan Group, Ram Lal Anand College, has introduced a new certificate course of Heritage and Tourism Management, affiliated with the University of Delhi. In-house as well as guest faculties will enlighten students about Indian heritage, culture and tourism studies. The first batch consists of thirty students in total. “The current course has been designed with clear objectives to make students aware of the linkages between heritage and tourism, to sensitise them towards the need to preserve our rich heritage and to provide practical training and requisite skills to facilitate their employment in government and corporate sectors engaged in diverse tourist operations”, said Dr. Rakesh Kumar Gupta, Principal, Ram Lal Anand College. Students will be provided with internships after the completion of the programme, followed by the placements with the support of Nijhawan Group.

Thomas Cook (India) has partnered with the Government of India for the Khelo India School Games, a part of the Khelo India Programme initiative of the Ministry of Youth Affairs and Sports to create a sports ecosystem and revive sports culture at a grassroot level in India. Thomas Cook India was selected as Hospitality Partner for the Khelo India School Games, held from January 31-February 8, 2018 in New Delhi, where India’s Under-17 athletes were invited to participate across 16 disciplines. Thomas Cook India had set up a dedicated team of 160 members during the Khelo India School Games to project drive this strategic initiative. The team has successfully executed the partnership by providing both accommodation and meals for an approximately 5000-strong contingent for a duration of 10 nights. Rajeev Kale, President & Country Head- Leisure Travel, MICE, Thomas Cook (India), said, “The Khelo India programme is inspirational in its aim to scout young talent from schools in various disciplines, groom them as future champions and thereby, serve to catalyse the sporting culture of the nation. It is hence, truly an honour for us at Thomas Cook India to have been selected to partner with the Government of India for this unique initiative.”

Uniglobe Travel South Asia has launched  its Impact 100 campaign, a unique programme which will help independent travel agencies survive in the ever-changing travel environment. The aim is to attract independent agencies that require a global brand and the benefits of being part of a franchise organisation to survive in today’s travel marketplace. “We have begun an aggressive campaign to help independent travel agencies prepare adequately for the new environment. We are reaching out to as many independent agencies as possible making them aware of our marketing tools, customer servicing systems and cost saving technologies”, said Ritika Modi, Regional President, Uniglobe Travel South Asia. “In discussions with independent agencies, we are highlighting the benefits of joining Uniglobe and the tools and programmes they receive as members. We feel strongly that being Uniglobe branded, having access to our preferred programmes and being part of a global network provides any agency with the best opportunity to be successful in today’s evolving marketplace,” noted Amanda J Close, Vice President, Global Operations & Regional Services, Uniglobe Travel International.    

In an effort to make an agent’s life easier, Trafalgar has announced 100 per cent definite departures for all 2018 Italy and Ireland trips in keeping with its ongoing commitment to its travel partners. Nicholas Lim, Trafalgar (Asia), said, “Italy and Ireland are popular with Asian travellers, especially with unique experiences like our exclusive after-hours VIP dining at The Vatican. At Trafalgar, we are wholly focused on always keeping agents first that adheres to our campaign #AgentsFirst, ensuring they are fully equipped to respond to customer demand and sell our guided holidays with confidence and ease.” Lim further expresses, “We are thrilled to be able to guarantee 100 per cent definite departures now on 44 trips including Italy and Ireland, in addition to all European Discoveries – with more to come. With a weakened US currency and early payment savings where customers can save 10 per cent if they book before Feb 28, 2018, now is definitely the best time to book a trip to Europe.” Trafalgar will announce more definite departures soon.

FCM Travel Solutions has consolidated and rebranded its travel retail and holiday brand – Flight Shop under a single leisure brand ‘Travel Tours’. Known for its range of customised travel offerings, post the consolidation, Travel Tours promises ‘unbeatable’ services both in pricing and quality to its customers across India. Four decades old, Travel Tours will now offer travel services ranging from leisure, corporate travel, MICE, visas, inbound to wholesale and foreign exchange pan India. Shravan Gupta, Executive Director – Leisure Businesses, FCM Travel Solutions, said, “Travel Tours has a strong brand equity and heritage in large parts of the country. Through the rebranding, our intention is to put our entire strength and expertise of both our brands – Flight Shop and Travel Tours under one. This move supports our journey of going from a flight seller to being an FIT specialist.” He further added, “We are taking a step further from being a regional powerhouse to being a national player of repute as we move forward. The foundation for our rebrand is firmly in place; we are primed and ready to become Travel Tours”. The rebranding of all the 25 Flight Shop and Travel Tours stores spread across 17 cities was completed on January 31, 2018.

SOTC Travel strengthens its presence in Bengaluru with the inauguration of its first-ever experiential store offering Virtual Reality (VR) experiences. SOTC created a first-of-its-kind customer experience zone where customers can be inspired by the different destinations through VR’s for real time experience of the key destinations that SOTC provides like New Zealand, South Africa and other destinations like Australia, Abu Dhabi, South Korea. The store at St. Marks Road comprises of a digital screen that features video itineraries of destinations and holiday experiences for the customer which could be viewed from an iPad. Speaking about the launch, Daniel D’souza, Head Sales, India and NRI Markets, SOTC Travel, said, “We believe customer experience is the key in making our business successful in this competitive and growing industry. It is extremely important for us to ensure that we keep delivering and enriching holiday experiences for our customers. Virtual Reality technology will allow us to know the clients’ needs before he even knows what he wants.” He further added, “The store is one of our efforts to reinvent the buying experience for our customers. Its strategic location offers convenience and accessibility. We ensure that we provide superior service to our customers by meeting their every expectation”.