Category Archives: Agents

South Africa’s Department of Home Affairs’ ground-breaking digital platform for the Trusted Tour Operator Scheme (TTOS) has gone live. This platform will drive increased tourism from the major source markets of India and China by enabling vetted and approved tour operators to submit group applications for large tour groups from these two countries. This addresses a long-standing obstacle to tourism growth, whereby long queues, red tape and the inability to process group applications timeously led to inefficiency in the issuing of visas for tourists from these countries. To illustrate the scale of the change: before TTOS was created, there were only two South African missions in China, and only two missions in India, to serve the 2.8 billion people living in those two countries who wanted to come as tourists to South Africa. But under the new TTOS digital-first system, tourists from India and China who use approved tour operators will no longer have to visit a mission, will no longer fill in a single form, will not need to stand in a single queue, and will receive their visas digitally within three days. In 2023, South Africa only received 37 000 tourists from China and only 79 000 from India. By enhancing visa efficiency and security through TTOS, Home Affairs looks forward to enabling much faster tourism growth from these two burgeoning source markets. The Minister of Home Affairs, Dr Leon Schreiber, said: “The fact that Home Affairs took the TTOS from conceptualisation to implementation in less than six months demonstrates our commitment to embracing digital transformation and to playing our role as an economic enabler to create jobs. Research has shown that for every twelve new tourists attracted by TTOS, we …

DreamSetGo has been appointed as an Official Travel Agent for the ICC Champions Trophy 2025, bringing cricket fans closer to the action with personalised, high-end travel and hospitality experiences. As one of the select authorised travel agents for the tournament, DreamSetGo will provide seamless, customised travel solutions for cricket enthusiasts worldwide. These premium packages will feature official match tickets, luxury accommodations, VIP hospitality, exclusive fan interactions and meet-and-greet sessions with cricketing icons, ensuring a once-in-a-lifetime sporting adventure tailored to each fan’s passion. “At DreamSetGo, we believe sports travel should go beyond just attending matches. It should be a gateway to immersive, unforgettable experiences,” said Daniel D’Souza, Co-founder, DreamSetGo. “As an Official Travel Agent for the ICC Champions Trophy 2025, we are elevating fan engagement through bespoke offerings that provide top-tier hospitality and exclusive access beyond the stadium. Whether it’s soaking in the electrifying atmosphere of a marquee match or getting up close with cricketing legends, we are committed to curating extraordinary journeys for fans. With personalisation at its core, DreamSetGo’s offerings blend sport, luxury, and exclusivity, ensuring fans don’t just watch history unfold, but become part of it.”  

WTTC’s latest report ‘Bridging the Say-Do Gap: How to Create an Effective Sustainability Strategy by Knowing Your Customers’ focuses the gap between travellers’ desire for sustainable options and their actual behaviour. Julia Simpson, WTTC President & CEO, said: “Travellers care about sustainability but when buying travel, cost and quality are king. Customers expect businesses to create affordable sustainable options.”

While growth in foreign tourist arrivals is on the lower side at 3%, it is better than industry average, said Goa’s tourism minister Rohan Khaunte. Addressing the controversy of losing popularity among tourists, he added, “All is well. Posts by many influencers of deserted beaches, empty hotels in Goa flooded the internet last December. We didn’t want to respond to every social media influencer who took Goa for a ride in the last quarter. We will address the issues raised. However, the way they took it up was something, which we need to condemn.”

Indian tourism to South Korea has witnessed remarkable growth with 176,668 Indian visitors in 2024—a 44% increase from 2023. To push these numbers further, KTO launched its latest trade-focused initiatives, including the Korea Premium Travel Consultant (KPTC) program, K-Incentive Scheme 3.0, and MICE support programs. Myong Kil Yun, Regional Director – India & SAARC Countries, KTO, says, “Our target for 2025 is to welcome 18.5 million global visitors, including 250,000 from India through these initiatives.”

Uttar Pradesh government is planning to invest nearly Rs 50,000 crore in seven new expressway projects in the next 2-3 years. This will connect about 30 districts to the vast expressway network in the state. The combined length of these expressways is 866 km, connecting areas with Lucknow-State Capital Region and the Delhi NCR. At present, UP accounts for the largest network of expressways in India, either operational or under construction.

West Bengal Tourism recently conducted a Bengal MICE Conclave along with ICPB to position the state as a global MICE destination. It featured discussions and B2B networking sessions with national and international MICE operators. The tourism board also signed an MoU with 6 key organisations like Indian Dental Association to boost medical conferences, exhibitions, and business tourism in West Bengal.

Türkiye has reinforced its position as a leading global tourism destination in 2024, achieving unprecedented growth across key markets and setting new benchmarks in visitor numbers and revenue generation. The country hosted 62.2 million visitors in 2024, marking a 9.8% year-on-year growth and an impressive 20.3% increase compared to pre-pandemic levels in 2019. This remarkable performance demonstrates Türkiye’s successful strategy in diversifying its tourism offerings and expanding its global appeal. Tourism revenue reached a historic high of 61.1 billion USD in 2024, representing an 8.3% increase from the previous year. This growth was accompanied by a strong average visitor spend of USD 972, reflecting the country’s successful positioning in the premium travel segment. The extended average stay duration of 10.7 days further demonstrates Türkiye’s ability to engage visitors with its diverse attractions and experiences. The Indian market has emerged as a particularly strong growth driver, with visitor numbers increasing by 20.7% compared to 2023. This surge can be attributed to enhanced air connectivity between major Indian cities and Turkish destinations, growing popularity among Indian wedding planners and MICE organisers, and the introduction of specialised Turkish experiences catering to Indian preferences. Strategic marketing initiatives in the Indian market have also played a crucial role in positioning Türkiye as a preferred destination for Indian travellers. While Russia, Germany, and the United Kingdom remained Türkiye’s top three source markets, other emerging markets demonstrated notable growth alongside India. The USA saw an 8.1% rise in visitors, while China recorded a substantial 65.1% growth. This diversification of source markets underscores Türkiye’s growing appeal to global travelers and its success in attracting visitors from various regions. Beyond traditional leisure tourism, Türkiye has seen substantial growth in …

The Swiss experience starts onboard Swiss International Air Lines. Once in Switzerland, travellers can enjoy their holiday booked by their travel agent through TourFox, a B2B supplier wholly owned by SWISS. Attend all webinars for a chance to win a trip to Switzerland in 2026! For more information, write to jaspreet.kaur@ddppl.com or 9650196532.

With the extension of visa exemptions, easy access, direct connectivity and diverse offerings, including gastronomy, culture, heritage, shopping and nightlife — Malaysia presents an unrivalled combination of attributes making it an attractive destination for India’s MICE segment. In a focused endeavor to inspire its top corporates, Thomas Cook (India) partnered with Tourism Malaysia to host a high-impact MICE event in Mumbai. The engagement witnessed strong participation of over 30 CXOs and senior executives from leading multinational corporations and Indian corporate houses across sectors that included BFSI, pharma, electronics, trade etc. along with representatives from Tourism Malaysia and Thomas Cook. These attendees were carefully handpicked by Thomas Cook to attend the exclusive, high-impact event Inaugurated by Mr. Datuk Manoharan Periasamy, Director General of Tourism Malaysia, the event highlighted Malaysia’s unwavering commitment to expanding its MICE offerings and enhancing its accessibility for Indian corporates. Organized in coordination with Nuwal Fadhillah Ku Azmi (Director International Promotion, Asia & Africa), Azura Zainol Abidin (President, Malaysia Sports Tourism), Noriah Jaafar (Director, Tourism Malaysia Mumbai) and T.Ediwanto T.Eddie (Dy Director of Tourism Malaysia), the unique format of the event allowed for a productive blend of business and networking, packed with insightful presentations, engaging discussions and invaluable one-on-one sessions that allowed participants to explore Malaysia’s vast MICE offerings in depth. The intent was not only to showcase Malaysia opportunity but also to inspire significant MICE groups for 2025-26.